Mountainwatch Travel Reviews

Name: Mountainwatch Travel
Rating: 4.89

4.9 Rating 233 Reviews

99 %

of reviewers recommend Mountainwatch Travel

Company Reviews

Metrics

4.9

Based on 233 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

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Mountainwatch Travel 5 star review on 30th April 2024

Susie

Mountainwatch Travel 5 star review on 25th April 2024

Mick

Tooby

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“room was as good or better than expected,onsen was great,breakfast was the best i've had during my 10 seasons in Japan,Mieko is a star and her husband and all the staff including cleaners were terrific.No complaints.”

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Posted 2 years ago

“Justine was great nothing was to much trouble the whole trip was seamless. Would recommend Mountainwatch Travel to everyone.”

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Posted 2 years ago

“Great service, prompt and reliable assistance, wise advice.”

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Posted 2 years ago

“Justine and the team at Mountain Watch Travel offer great service and clear communication. I would highly recommend for any of your snow holiday needs, in my case specifically Canada!”

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Posted 2 years ago

“Dealing with the team was simply outstanding on both occasions we have traveled to Japan. They go the extra mile to ensure everything is just so easy! This is even while you are there and we have already started planning our next trip with the team!”

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Posted 2 years ago

“Lizzie was absolutely awesome helping me & my family organise our first trip to Niseko this year. Support, coordination, knowledge and responsiveness was impeccable. I'd highly recommend Mountainwatch (& Lizzie of course) - we'll be using them for our next adventure.”

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Posted 2 years ago

“We needed Urgent help due to a broken wrist in our group. Justine & Susie from Mountain Watch did all they could to assist and it really helped the process. It is all very well to organize a trip, but to be on the fast response via email and phone in a urgent situation - was just first class service. This was our third trip and other 2 trips went extremely well.”

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Posted 2 years ago

“Great trip,price was great,location in the ski fields, value for money ,breakfast fantastic, awesome snow and ski in and out.Looking forward to going again next year.”

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Posted 2 years ago

“I’ve used Mountain Watch to book many Ski Holidays Overseas and will continue to do so .. Justine Fitzsimmons has always provided me with Great Service .. They Provide Great Service , Ease of Connection and Everything always goes to Plan ..”

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Posted 2 years ago

“The Mountainwatch team were incredibly helpful and putting together another great trip to Japan. This was our second time and have no hesitation in using Mountainwatch, the pricing is very competitive, great personal service and flexible with our changes. Could not ask for more.”

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Posted 2 years ago

“The team at mountainwatch travel were very professional and helpful suggesting alternative accommodation options . I have used these guys now for several years and could not recommend them highly enough .”

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Posted 2 years ago

“At all times the staff were more than helpful and informative. Mountainwatch travel made our ski holiday easy to organise and enjoy.”

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Posted 2 years ago

“Easy to deal with, good competitive pricing. I have used mountain watch for a few years now. They are my go to for snow holidays”

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Posted 2 years ago

“Great price and easy delivery”

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Posted 2 years ago

“Everything ran as smoothly as possible no complaints here”

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Posted 2 years ago

“We have used mountain watch travel multiple times now for our japow trips to Niseko, hakuba and Nozowa Certainly cannot fault the knowledge and professionalism of the entire team, particularly in trying times of the last 3 years, will definitely be using there services in the future”

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Posted 2 years ago

“Justine Fitzsimmons was very proactive and made all the bookings we asked for quickly. All queries during the planning were answered promptly. Any advice provided was valued; e.g. Black Cat delivery service was brilliant for our ski gear to/from Hakuba/Narita airport. Accommodation in Keio Plaza Hotel, Shinjuku Tokyo was central, fantastic location. In Hakuba, Garuka Apartments worked really well for 2 couples. Our 2nd week at Tokyu Hotel for just us two was a real pleasure. The whole experience in Japan more than met expectations. Thank you Justine & team.”

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Posted 2 years ago

“Fantastic, thanks Justine & Hitomi Chan”

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Posted 2 years ago

“Anna and the team were extremely helpful helping me book my hakuba holiday after I had left it very late and everything seemed to be booked out.”

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Posted 2 years ago

“I had the best experience with Tulia from Mountain watch Travel. The trip included Hakuba, Shiga Kogen and Niseko. As with all adventures, theres a lot to organize and many things can go wrong. I was able to contact mountain watch travel at all times. The emails and confirmations were accurate and thorough. All accommodation and vouchers were pre organized. Change of flights were relayed and rebooked. It was an absolute pleasure to have this security and support for my trip. Mountainwatch are my definite go to agent!!! Thank you.”

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Posted 2 years ago

Mountainwatch Travel is rated 4.9 based on 233 reviews