Listers Toyota Nuneaton, Warwickshire Reviews

Name: Listers Toyota Nuneaton, Warwickshire
Rating: 4.25

4.3 Rating 16 Reviews

81 %

of reviewers recommend Listers Toyota Nuneaton, Warwickshire

Company Reviews

Questions

Metrics

4.3

Based on 16 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Location:

3 Eliot Way, Nuneaton CV10 7RF, UK
KT18 5UX

Write Your review

Tell us how Listers Toyota Nuneaton, Warwickshire made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Why people bother with running to garages that don't know about the vehicles,that don't have the latest equipment is beyond me, listers nuneaton are without doubt the best dealership for Toyota, they don't hide prices,they are not generally any more expensive than a side street garage and the staff always 100 percent want to achieve the best standards, I have purchased/serviced all my cars through this branch and they have never failed me once, well done for a great job again.”

Helpful Report

Posted 10 months ago

“Failed to do any admin correctly and car was not ready on agreed date. Told lies by the salesman trying to cover the reason for the delay. Didn't even have the courtesy to call us back after chasing by us. Awful service, disorganised and lacked integrity when dealing with us.”

Helpful Report

Posted 11 months ago

“Came on Monday sales person Ryan Benn, felt with me. He had been harassing me this last two years to trade my car in. I knew my brakes needed work so I went along to check what deal could be done on a new car. Ryan told me my car wasn't road worthy and the police would seize it if they stopped me. Of course I needed a car for work, this frightened me, I spent 2 hours there,he kept saying they would sort me a courtesy car, after much pressure I was just about to sign the dotted line. Ryan Benn than explained, no courtesy car for me, yet my car supposingly was very unsafe and dangerous to drive. With this I got up and yes I swore at him, and told him there was no way I was signing for a new car if he wasn't going to help me and he had lost my custom I've been with them 6 years. I've never felt so uncomfortable and upset, and I'm certainly never ever setting foot in there ever again. May I add I've had my brakes done and my cars fine, he had no right scaring me and backing me into a corner this was very wrong and unacceptable. I know their desperate to sell but that's disgusting.”

Helpful Report

Posted 1 year ago

“A big thank you to Ryan who has amazing product knowledge and first class customer service. He kept us informed from start to finish as we went through all the stages of buying our Toyota Yaris. Each time we came to the showroom consistent customer service was received. We were always greeted with the upmost courtesy by the reception team and offered coffee on each occasion. Always a pleasure to do business with Listers.”

Helpful Report

Posted 1 year ago

“Just had my first service at Listers Toyota Nuneaton after purchasing my Yaris from them several months ago. On both occasions i received first class customer service can't commend the member's of staff enough. Treated with respect and courtesy at all times. Always being offered a coffee when visiting showroom and all aspects of vehicles health and maintenance are forwarded to me keeping me informed so no surprises on collection. First rate experience, highly recommended.”

Helpful Report

Posted 2 years ago

“We were kept well informed of the progress of our new Rav 4, both by Toyota and the Listers team. We knew up front about the delays caused by global events. Delighted with the treatment recived and the communications recieved. Particular mention for Ian Hopwood who has handled our purchase from inception through to completion with professionalism andf friedliness, maing us feel welcome and special at all times. We look forward to a long and happy relationship with Listers. By the way, the new car is excellent and far exceeds our original expectations.”

Helpful Report

Posted 2 years ago

“They were very helpful with appropriately responding to my car needs.”

Helpful Report

Posted 2 years ago

“Thank you to Jem Taylor for a great customer service experience from start to finish. We are so happy with the CHR that Jem managed to turn round within a week for us. Pleasure to do business with you Jem & Listers.”

Helpful Report

Posted 2 years ago

“My enquiry regarding a Toyota Aygo was handled by Jem Taylor very professionally and he explained the features and benefits of the vehicle which I agreed to happily purchase. I would recommend Listers to my fiends with confidence if asked.”

Helpful Report

Posted 2 years ago

“Just took my car to have some work done on my auris the other day..it needed some new rear brake disc's and I had a sqeaking noise coming from somewhere that I couldn't find..within the hour they sent me a video explaing everything which I thought was a great touch..so I left it with them to replace the rear brakes and the squeak was a broken exhaust bracket(replaced under warranty) all I can say is that I got a 5 star service from them and had my car back the next morning..I cannot thank them enough on how good they really are 10 out of 10 keep up the good work 5 S*T*A*R*S*”

Helpful Report

Posted 3 years ago

“I recently purchased my new car with the support and expertise from a very experienced salesman named Sam. He was so supportive and with his professionalism enabled me to select and purchase my new car within two weeks!!!! Nothing was too much trouble for him. Such a pleasant and reliable member of your team and a true credit to your firm. Thank you Sam you’re a superstar. I would highly recommend using this garage again.”

Helpful Report

Posted 3 years ago

“Would recommend Listers Toyota to everyone. Trevor's help, advice and attention to detail were exceptional. We love our Chr and have found their before and after sales service to be all that we could have hoped for.”

Helpful Report

Posted 3 years ago

“Had the most easy and enjoyable experience whilst purchasing my first car.Both Ryan and Paul were super attentive for all my questions and concerns! Even when they wasn’t at the dealership and on holiday they still helped and responded very quickly. Ryan went the extra mile to ensure everything was sorted and ready for me to have the car within days ! Thank you so much guys”

Helpful Report

Posted 3 years ago

“Thankyou Kayleigh and Paul for a great service and help when buying my new Aygo. 10 out of 10. I will know where to come in the future. All the best, from Christine Varden.”

Helpful Report

Posted 3 years ago

“I would not recommend Listers Nuneaton to anybody - in fact I would actively discourage it! I bought a 2015 sports Yaris. This turned out to be a mistake... After seeing a Yaris on their website, I turned up to look at it. I asked the salesman Craig to help me, telling him that I was an inexperienced buyer. I test drove it for 10 minutes, it seemed fine. I was not encouraged to look around the car, and didn't really know what questions to ask, so went ahead naively and bought it. I picked it up a couple of days later when it was dark, and was given the key and basically told "see you later". The next morning I realized there were a couple of deep scratches on the body. Upset, I called them, and they said to bring it in. I did so, and they fixed a couple of them but was told that not all of them would be painted over... I'm not one to kick up a fuss, so I thought "oh whatever". I was also told on pickup that "all the paperwork is in the glove box". As a naive buyer, I didn't know the importance of checking everything that car salesmen say... I looked in the glove box a couple of months later - lo and behold, there was no service booklet. It took me three frustrated calls (Craig told me "we've gone paperless" on the first call), and escalation to management before they would send out a replacement. The replacement booklet arrived (quickly, to be fair). But it had a service missing. The ONE question I remember asking was "does it have a full service history?" to which the answer had been "yes". Again, this was patently false. I also was under the impression the service and MOT would have been a year later. But I got a call after four months 'reminding' me that they were due. I spoke with Toyota head office, and they were surprised and sorry that I had had this experience (Toyota Farmer and Carlisle were also staggered about the service/MOT thing), and urged me to call Nuneaton about it, telling me that I absolutely had grounds for complaint. So I called up, spoke in detail about my frustrations with the manager Richard, and he said "all we can do is apologize". So this is what happens when you get poor service, apparently, unlike in all other sectors! If you are a first-time or not-confident buyer, I would really encourage you to avoid this dealership.”

Helpful Report

Posted 5 years ago

“Even though my car was unfortunately damaged during a routine service, the staff at Listers stepped up and sorted the problem out to my complete satisfaction. I will certainly use them again and recommend them to others. They are nice people.”

Helpful Report

Posted 5 years ago

Listers Toyota Nuneaton, Warwickshire is rated 4.3 based on 16 reviews