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Little Mistress Reviews

1.4 Rating 25 Reviews
8 %
of reviewers recommend Little Mistress
1.4
Based on 25 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Email, Telephone
Read Little Mistress Reviews
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Phone:

0845 524 0261

Email:

enquiries@little-mistress.co.uk

Location:

Unity HouseFletcher Street
Bolton
BL3 6NE

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Anonymous
Anonymous  // 01/01/2019
I've never know a company take so long to process a refund. 13 days from recipet of return & I'm still waiting!
Helpful Report
Posted 5 years ago
You would wait forever to get your refund. Avoid!
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Posted 5 years ago
DON'T SHOP WITH LITTLE MISTRESS The dress I ordered had numerous beads missing, I could see some were missing before I even took it out of the bag, there weren't enough spares to fill in the gaps, the dress should obviously never have been sent out, I returned it immediately, it took 19 days from their receipt of the return for the refund to be back in my account and even then despite the fact the dress was faulty and shouldn't have been sent out I didn't receive a full refund as they kept back the original postage and £2.50 admin fee for the return. I'm not sure what the admin fee covers, certainly not anyone checking the damage and deciding it's not fit for sale. I order a lot of stuff online but I will never shop on this site again.
Helpful Report
Posted 5 years ago
DO NOT SHOP WITH LITTLE MISTRESS I bought two sizes of the same dress on sale. Once received I tried on the bigger size first which was about two sizes too small so I repacked and returned both dresses by post the next day. Last week I was contacted by email to confirm that I was being refunded for one of the dresses (not tried on) however not the other dress (bigger dress) and I was to follow up for an explanation. I tried to contact them but was not successful so I emailed them however I had to email a few times to get a response. They asked me to send them the tracking number, I asked them why they needed this as they had received the other dress and the second dress was in with this parcel and they did not explain/respond. After this I made several attempts by email to find out why they would not refund me and again they asked me for the tracking number with no explanation as to why. I have shopped online for many years and this has never before happened to me, I am disgusted that they are robbing me of my right to a full refund and their refusal to issue me with a proper explanation. I am so sorry I did not read the reviews prior to shopping with them. (See other review sites online) I am horrified that they have got away with this for so long. I will continue to pursue this and will not give up. DO NOT SHOP WITH LITTLE MISTRESS
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Posted 6 years ago
Lovely dresses! Delivery was quick and they were packaged very nicely. Can't wait to wear my dress to the wedding. Would recommend!
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Posted 6 years ago
Little Mistress is rated 1.4 based on 25 reviews