“A good gift box and I would recommend reminding customers that the parcel is not delivered if people aren't home - so it meant the parcel was not delivered on time and means the recipient has to go and pick it up which is a hassle”
“Suggestion that you email the sender a picture of what you are sending, i sent a box to my sister in Gore Ann B and i dont know what was sent as she the old school and dont do photos. Regards J Cunningham”
“The gift pack itself was lovely however it was extremely disappointing that despite ordering in advance and paying extra, the parcel did not arrive in time for the special day. We were refunded $5 but it does not take the disappointment away.”
“The box is great but I asked for it to be delivered by the 18th of Feb it is now the 21st and has still not arrived. It was sat in store for a whole week and in Auckland for another 5 days and is still there. I understand that there have been some unexpected disruptions with the weather but I wasn’t notified that that would make a difference to shipping, I would have thought I would have received a courtesy email explaining that things may be delayed because of the cyclone but i haven’t so I’m not too impressed.”
