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Little Fields Farm Reviews

4.8 Rating 14,645 Reviews

96 %

of reviewers recommend Little Fields Farm

Company Reviews

Product Reviews

4.8

Based on 14,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Popular Questions:

Delivery

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Customer Service

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Ask a question and get answers from people who are customers of Little Fields Farm.

Visit Website

Phone:

01455393000

Email:

sales@littlefieldsfarm.com

Location:

Stapleton LaneBarwell
Barwell
LE9 8JT

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Appears to be some sort of scam site, bought from liquidators and continuing to advertise the catalogue of products as available, take money (and process personal data) with no intention to supply. Review sites like reviews.co.uk and trustpilot are aiding this by promoting the positive reviews first and and burying negative feedback and Q&A page (like this one) where would be victims could be forewarned. My question is when do I get the refund? You said you have cancelled my order but you still haven't refunded me. I'm sure there's a name for what you're doing and hopefully the relevant authorities will prosecute asap.

Asked by Dee Kay (1 year ago)

My order 200166561 was placed on the 11th October and you took my money. No order received, no response to numerous emails, no answer from phone calls. Thieving rogue traders. Will now be reporting to the the police. AVOID, AVOID, AVOID

Asked by robin Ungemuth (1 year ago)

I placed an order on 27th September, and still not received my order. You have constantly ignored my emails and I have spent hours on the telephone. This has happened with lots of people just recently who have ordered from your fraudulent company. Some people just can’t afford to be taken for a fool, people are struggling to live yet you think it’s right, your business must really be struggling, I have looked & it does say liquidation, yet you’re still trading, or should I say rogue trading. Maybe all of your other businesses are struggling too. Lots of us here who are asking the same thing where is our refund. Your company should be plastered all over Facebook so your friends & associates can see what you’re doing to people I have reported you to trading standards,

Asked by Joeann ward (1 year ago)

I still waiting for my candles... You took my money... Order number 200166460. Went out of my account on the 9th oct... I am a oap and money is tight...I wanted them as a Christmas present for my carers that look after me...I am terminal ill... Please send them to me...

Asked by Sandra lawrance (1 year ago)

Hi they are thieves, they have many businesses and most have failed. They shouldn’t have taken our money if they are going bust. It’s fraudulent

Answered by Joeann ward (1 year ago)

I placed a order on the 6th its still processing is there any update as to what's going on with my order thankyou

Asked by Gemma quinn (1 year ago)

Apparently they have gone into liquidation… I’ve been waiting 12 days now … I’ve paid through PayPal… cancelled my order and received my money back Hope this helps … ps …well done PayPal !!!!

Answered by Lynne (1 year ago)

Why do you not answer your emails not delivering orders and now found out you gone into administration but yet you are still taking orders? I managed to get through on WhatsApp but it was in scotland and they told me you had gone into administration and you should shut your website down and stop taking orders!

Asked by Ian Atkinson (1 year ago)

How did u speak to them on what's app I have done the same as you

Answered by Gemma quinn (1 year ago)

Hi I've emailed twice and spent over an hour on hold, sent messages on messenger and still no response

Asked by Lisa Coxon (1 year ago)

Hi, Have you been emailing sales@littlefieldsfarm.com? Apologies for the wait. Thanks, Rossi

Answered by Rossi (1 year ago)

Good morning. I have place order with yourself roughly in nov/dec22. So far Haven’t heard from you. This was order for 3 litre white plastic cereal containers. Quantities 14. You have already taken the money but no goods, so please reply to me urgently. Thanks KUSUM PANDYA

Asked by Kusum pandya (1 year ago)

How much is it to return a parcel

Asked by Eleanor (2 years ago)

Could you tell if the wreaths have the metal frame at the back

Asked by Christine (2 years ago)

When will you answer my question?

Asked by John Mott (2 years ago)

Can you deliver to me in France?

Answered by MAECHEL JEAN (1 year ago)

How high is your Ward/Sankey water butt stand model STX698878?

Asked by John mott (2 years ago)

Hi is fly traps animal friendly and can u put them in bedroom

Asked by Shirley (2 years ago)

Hi Shirley, Thank you for your question, hope you're well! It would depend on the fly trap really; they're not harmful for animals to be around but some include toxic chemicals that would be harmful if for any reason an animal were to get into the trap. The safest fly traps for animals to be around would be citronella diffusers or similar. It is always best to check the product description which will advise whether the traps are for indoor or outdoor use. You can put the indoor ones in your bedroom but some will emit a stronger odour than others. You might be best to contact the manufacturer of most of our fly traps as they will be able to point you in the right direction. They're called STV Pest control and they can be reached on 01953 881580 / info@stvpestcontrol.com We hope this helps!

Answered by Jamie (2 years ago)

How can we get rid of moles

Asked by Margaret (2 years ago)

Hi Margaret, Thanks for your question, hope you're well! We sell a few options to tackle this problem including cage traps, scatter granules and sonic repellers. Here is a link to the different products that we sell: https://www.littlefieldsfarm.com/search/mole Hope this helps.

Answered by Jamie (2 years ago)

Is the vital Q4 suitable for Red Robin bushes

Asked by Elaine (2 years ago)

Hi Elaine, Thank you for your question, hope you're well! I would recommend contacting the manufacturer just to make sure. Vitax can be reached on 01530 510060. Hope this helps :)

Answered by Jamie (2 years ago)

HAVE I PAYED YET

Asked by LIONEL EDEN (2 years ago)

Hi Lionel, Hope you're well! I can't see an order from you. If you'd like to call me on 01455 393000 I'd be happy to assist you.

Answered by Jamie (2 years ago)

Do you have any reviews for vitax greenhouse shade paint please?

Asked by Rosie white (2 years ago)

Hi Rosie, thank you for your question, hope you're well! Yes we do have reviews for this product, if you follow this link https://www.littlefieldsfarm.com/vitax-summer-cloud-greenhouse-shading-500ml click on the 5 orange stars underneath the name of the product and above where it says (17 Reviews) then this should bring up a pop-up window with the reviews of this product for you. Hope this helps.

Answered by Jamie Lawrence (2 years ago)

Where is littlefarms ?? Situated

Asked by Grace MacEwan (2 years ago)

Hi Grace, thank you for your message, hope you're well! We are located in Barwell, Leicestershire. We don't have a shop as we are an online retailer but we can take orders over the phone as well as via our website. I hope this helps :)

Answered by Jamie (2 years ago)

Where is littlefarms ?? Situated

Asked by Grace MacEwan (2 years ago)

How to do a review on here

Asked by Katrina Jennison (3 years ago)

I ordered boots in a size 5 and was sent size 9. I have been told it was my error but they didnt send confirmation of my order or show evidence of it being my mistake. I now have been told i have to pay to return the boots. If i do this the postage will have cost me more than the boots. All seems very unfair. What can i do?

Asked by Kim Dennison (3 years ago)

Hi Kim, Thanks for your message, hope you're well and have managed to enjoy some of the superb weather we've been having. I'm sorry to hear that you've received the wrong sized boots. I have just re-sent your order confirmation which shows that a Size 9 was ordered. Our emails come from dispatch@littlefieldsfarm.com and sometimes go into Spam/Junk folders. Here is the link to the Size 5s: https://www.littlefieldsfarm.com/town-country-essentials-half-length-wellington-boots-green-uk-size-5-euro-size-38 We recommend using the following site for organising returns inexpensively: www.parcel2go.com Hope that helps, have a lovely day.

Answered by Jamie (3 years ago)

I have ordered two items from you, but did not get a confirmation of my order. I have checked my bank statement and money has been paid to you. Please help.

Asked by MRS GILLIAN DUDDY (3 years ago)

Can you use teatree spray on mt dog who has bad eczema.

Asked by Julie sheldon (3 years ago)

Hi Julie, Thanks for your question. We would suggest contacting the manufacturer with this question as this is a horse product we wouldn't like to recommend this as suitable for dogs; Oz Oil would need to confirm this for you. If it helps here is the full ingredients list for you: Aqua, Cetearyl Alcohol, Cetrimonium Chloride, Citric Acid, Dioctyl Sodium Sulphosuccinate (and) 2-Bromo-2 Nitropropane1, 3 Diol (and) Tris-Hydroxy Methyl Nitrimethane, Parfum, C.I. 19140, C.I. 42053. Tea Tree Oil, Emulsifier.

Answered by Jamie (3 years ago)

I would like to write a review regarding an excellent product you sold me and delivered to my son for his birthday. I can't seem to find the email you sent me asking for my review.

Asked by Geraldine Pizzie (3 years ago)

Have you square toe lightweigh Wellingtons

Asked by mary ryan (4 years ago)

Order placed 22 July 2020 and still waiting for part that was missing with my order. Shocking service. Never again ! Order No. 4409846

Asked by Leslie Fox (4 years ago)

Wheres my order???? Very frustrating as no one has followed up on my missing order. I placed my order 27th July and still waiting for it. Not great as its to help my sick chicken recover. I contacted Little Fields farm 3 times, had one response to say it was on its way..... I am still waiting for it and no response on follow ups. Asked for a refund as I am clearly not going to receive my order and still had no response..... paid my money and no sign of my order. Very disappointed. I want my money back!

Asked by Katy Fletcher (4 years ago)

regarding the "Defender off my nuts" feeder. Will this work for magpies also? Thanks Gill

Asked by Gillian Ward (4 years ago)

As with all the people below I have received no order or communication from this company, when I finally got through the woman was rude and unapologetic and stated my items would still not be dispatched for another week despite all showing as in stock. Reviews.io can you please answer why myself and all the others are unable to post a review despite having placed an order?

Asked by amy (4 years ago)

I have placed an order for chempac fertiliser, I have already been charged but as yet I have not received any email confirmation showing the order number or delivery time, Regards

Asked by B Sutton (4 years ago)

Still waiting for hat ?!! Please contact me Mojo24689@gmail .com 07914242109 PayPal will be contacting you soon.

Asked by Joanne Parsons (4 years ago)

I ordered products on the 15th of June, i've emailed 5 times and have phoned repeatedly......No response from either. The products were in stock and you have taken my money! When am i likely to get my order 100057906! Yes Leicester has gone into "lock down", however that was 3 weeks after placing my order. You are undoubtedly the worst company I have dealt with to date! WHERE IS MY ORDER!!!!!!!!!

Asked by Mr Mark Singleton (4 years ago)

DO NOT ORDER FROM HERE. THEY WILL TAKE YOUR MONEY AND YOU WONT RECEIVE YOUR GOODS OR A REFUND. THIS IS A SCAM. THEY HAVE DONE ME OUT OF £67.

Asked by Leanne Murfet (4 years ago)

I’ve received refund, THANKS

Answered by Leanne Murfet (4 years ago)

We won’t our refunds or our goods

Asked by G. Hodges (4 years ago)

Order not received from 14th June !!!!!!!!! Money taken from my money You should be reported for stealing customers money I have emailed 5 times now!!! Refund me money r I will report you to trading standards

Asked by Julie Bell (4 years ago)

Hi I questioned where my order was last week and requested a refund as you offered. I still haven’t received the money back. It should be £67 order number 100056007. If you could get back to me in this ASAP I would appreciate it. Leanne

Asked by Leanne Murfet (4 years ago)

No wonder your reviews are so good because you only invite people to write one , so someone like myself who has experienced appalling service can let customers know what a shoddy online service you have Ordered on 6/6 communication dire do had to go through PayPal to receive my refund If you can’t supply the product or are under extreme pressure shut the ordering down or at least have a decent customer service team to update people, no one minds waiting, but being ignored is not the answer

Asked by Jayne Hanks (4 years ago)

Hi Ordered hose pipe, bird food and grass seed to the value of £67 on 7/06/20. Order number 100056007. I’ve sent emails and tried ringing to no reply. I’m beginning to think I’ve been scammed. Can you please just refund my money. Thanks Leanne

Asked by Leanne Murfet (4 years ago)

Placed an order 27th may and still haven’t received it. Not getting any replies from emails. This company are taking orders and people’s money and not delivering. Pandemic being used as an excuse but other companies are continuing to operate? If they can’t deliver they shouldn’t be operating. Place orders at your own risk. I’m going to report them it’s not right they’re taking peoples monies it is theft . Reviews are bogus. Check comments on their Instagram. They’re ripping everyone off. So again little fields farm , can you either refund me or deliver the goods we ordered ASAP!! Your address is online, I will arrive in person if I have too to get my money back

1 Helpful Report

Asked by Samantha Hazel (4 years ago)

Dear Samantha, Apologies we have already refunded your order on the 19th June @ 12:16 to a HSBC debit card, which was 9 days ago. I would suggest you double check your bank account as we can provide the bank authorisation code if need be. Further more the reviews are from our customers, if you believe we are making them up I suggest you contact www.reviews.io and they will provide you further detail as to how we are unable to make the reviews up. We wholeheartedly know we are not at our best at present and can only apologies for this. All of our customer services team have children and have had to stand down to look after them. We are training two new people and will be able to again very soon go back to providing a great service we always did before this pandemic. If we had no pandemic we could have call temps in straightaway to cover but hardly any are operating in our area or are will you supply people due to the risks of infection. Therefore I hope this also clarifies we are not trying to rip people off or be thefts. Its simply a matter of a new world we are having to adjust to and we are trying todo this as quick as possible. Kind Regards Little Fields Farm

Answered by (4 years ago)

I placed an order 4 weeks ago and have not had any response at all. Not even an automated response by email to update on the position. I have emailed a few times now with no reply at all and would expect some idea of when my order will be delivered. This is not acceptable at all and very bad customer service from a company that supposedly has a 97% rating. the rating should be corrected as it is misleading. You shouldn’t be accepting orders if you cannot honour them.

Asked by Andrew Pieri (4 years ago)

What is your email address

Asked by W hills (4 years ago)

I wish I had read reviews before ordering, as I have now called and emailed several times and no reply

1 Helpful Report

Asked by Donna woodings (4 years ago)

Sadly I have put in an order an did receive a reply saaying it would be 15 days from ordering - this day has passed and no order delivered. Clearly they should shut down their website for orders as they cannot cope and can re open when stock is in place. As for not answering the phone due to protecting staff from "COVID" - that is ridiculous as you can anwer a phone in different rooms!!! Sadly I will be applying to get my money back via CC Section 75.

1 Helpful Report

Asked by Charlie Walker (4 years ago)

I put an order in three weeks ago totalling £60 and have still not received it, or any explanation why! I have telephoned but you say you are not taking phone calls!! I have emailed you on various occasions but no reply. I do hope new customers read this because they should not deal with this company, because it is obviously a shambles.

Asked by Neil davidson (4 years ago)

Same as the below. Ordered a shovel on 17 May - you charged my card on 18 May. No shovel, order still in 'Processing' stage. You don't answer the phone, you haven't responded to three emails, and your website says you don't allow cancellations of order, only returns, so I can't even get my money back although I have demanded it. Beginning to think I've been scammed out of £40. This was a personal order, but I work in Procurement for a large organisation and you are the only company I have had this issue with personally or professionally through the whole pandemic. How can your ratings be so high with so many complaints? You should not be charging cards prior to shipping. What would you do if one of your suppliers behaved like this? When will you refund my money?

1 Helpful Report

Asked by Donna Martins da Silva (4 years ago)

I ordered vitax hydrangea feed on the 21st of May. Nobody answers emails . It’s now the 14th of June. You’ve taken my money and no items received. Order number is #100052793. Disgusting. I want my money back

Asked by Mary Coleman (4 years ago)

I ordered online 23rd of may and still didnt recieve the item. But the money was taken out in my acct already. I would like to get my money back and cancel my ordered but nobody to call nor answering my email what is going on!!!

Asked by Betsy (4 years ago)

Is Little Fields Farm in business?

Asked by Denis Broomfield (4 years ago)

I order a product on 22 May and my money was taken but have sti;; not received the product. Phone says they are all working from home! How do you manage that on a farm?

Asked by Joan MacLennan (4 years ago)

I placed an order on 19th April and have not had any response. Instead you just send an automated response by email and tell people not to phone. I have emailed a few times now and would expect some idea of when my order will be delivered. This is not acceptable and really bad customer service from a company that supposedly has a 97% rating. I appreciate it’s a difficult period, but you shouldn’t be accepting orders if you cannot honour them.

Asked by Spencer MacDonald (4 years ago)

Hi I placed an order on 4 may and not heard anything since, when I ring I just get a recorded message and an email just gets an automated response

Asked by Jayne Schofield (4 years ago)

once an order is placed do you send an email to purchaser to confirm? I tried to order yesterday (£63-40) but am unsure if my order was received, & paid for, as something went awry half way through and my second attempt had payment by CC declined

Asked by Dr Sonia Baker (4 years ago)

Does the sun bubble protect you from the sun ?

Asked by Angela doney (4 years ago)

What are the measurements

Asked by Barbara (5 years ago)

How long is handle on border fork Wilkinson sword

1 Helpful Report

Asked by Marjorie Wilshaw (5 years ago)

Hi.. What is the length of the collar from top edge to neck.. My dog is a bischon frise

Asked by Stuart Hoyle (5 years ago)

my 14 yearly cocker spaniel is panting badly so stressful will the cush aid help control this ?

Asked by Annette (5 years ago)