LittleSkinShop.com Reviews

Name: LittleSkinShop.com
Rating: 4.78

4.8 Rating 1,709 Reviews

95 %

of reviewers recommend LittleSkinShop.com

Company Reviews

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Metrics

4.8

Based on 1,709 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Elemis pro collagen cleansing balm and didn't receive any news for nearly a month then got told my parcel was lost by Hermes and no more product was in stock to reorder !!! Very unsatisfied with this considering I ordered the balm on sale which got ‘lost by their system’. Only got a refund”

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Posted 4 years ago

“Good prices and very prompt delivery but I cannot always find what I want”

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Posted 4 years ago

“Super fast delivery, great products”

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Posted 4 years ago

“I have been a regular customer for around 3 years. I will not be ordering again due to the fact that Hermes always place my parcels in the bin among rotting rubbish. I find this so unhygienic. I was unable to make a complaint and simply received a curt, unhelpful reply when I emailed. You need to improve customer service and you need to urgently change couriers.”

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Posted 4 years ago

“Always impressed with the service and products I have received from the Little Skin Shop. Would definitely recommend them”

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Posted 4 years ago

“Great find this place, excellent stuff at very competitive pricing and fast and free delivery. Happy days.”

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Posted 4 years ago

“Good Product Price & Excellent Service.”

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Posted 4 years ago

“I ordered an Elemis cleansing oil. The price was £10 cheaper than the Elemis website so I expected the delivery to take forever, but it arrived very quickly. The product was in perfect condition and it's lovely! Win-win :)”

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Posted 4 years ago

“Thank you, Dear LittleSkinShop! excellent service, fast delivery, best prices!!”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Fabulous service The best price - quick delivery and well packed I’ll definitely use them again”

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Posted 4 years ago

“Excellent service, quick delivery.”

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Posted 4 years ago

“Amazing prices and brilliant service! No downsides to this company 👍”

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Posted 4 years ago

“I love the products and the quick efficient service I always receive from Little Skin Shop. I just wished they also stocked ESPA products.”

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Posted 4 years ago

“Arrived quickly a lot cheaper than elsewhere”

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Posted 4 years ago

“Well this was excellent service , my parcel was posted out the same day I ordered .”

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Posted 4 years ago

“Item arrived promptly & as described, all for a great price! I will be using them again :)”

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Posted 4 years ago

“Very impressed with the service.. super quick delivery”

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Posted 4 years ago

“Great little find! Super products at great prices and really fast delivery. Will be using again for sure.”

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Posted 4 years ago

“I have not received my order. This company uses Hermes which is an unreliable courier and are known to lose parcels. I have contacted the little skin shop twice now stating I have not received my order and no one has been bothered to answer me. Although, the products are discounted it’s more trouble than it’s worth. I have lost out on £40. I would have preferred to pay full price to avoid all the hassle. Poor customer service. If you have a problem don’t expect to get an answer. Very disappointed. I’ve gave it one star because you have to rate them but to be honest it’s a no star for me. Very disappointed.”

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Posted 4 years ago

LittleSkinShop.com is rated 4.8 based on 1,709 reviews