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Littlewoods Reviews

1.6 Rating 291 Reviews
A
Happiness Grade
Read Littlewoods Reviews
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Phone:

0844 822 8000

Email:

queries@littlewoods.com

Location:

First Floor, Skyways House, Speke Road, Speke

A

Customer Service - Good

100.00%
Industry Average
Exceptional customer service
posted 5 years ago - Denise Conner
The customer service I received was very good from them. My only issue is I wish they wouldn't use yodel as a courier. Of my last 3 parcels to be delivered, 2 never arrived, one have them was supposedly signed for but certainly not by me. Resolving the issue was speedy and the items were credited to my account
posted 5 years ago - David Swann
Love my Littlewoods so much never need to go anywhere else everything at my finger tips no need to go out in the cold weather. The people I speak to are so helpful and friendly. But most of all excellent service fast delivery
posted 5 years ago - rosemary topham
Some items I ordered got delivered to the wrong address, even though it said it had been delivered to my address, which it had not. I phoned customer service and they credited my account straight away! Excellent service
posted 6 years ago - Anonymous
I love the flexibility of buy now pay later (interest free). Particularly helpful for spreading the cost of larger purchases. They provide easy tracking of your order progress from processing, packing, despatch and delivery - really helpful. The free delivery service is also fantastic. Often my items can arrive the next day.
posted 6 years ago - Anne Waller
Fantastic service, free delivery and returns. Hassle free with hundreds of products to choose from and majority of these are cheaper than the shops. You can always find a discount code on line to help give you even further savings. 5?
posted 7 years ago - Anonymous
Customer service has gone down the pan. Right hand doesn't know what left hand is doing. Pay peanuts get monkeys. Customer 'don't care' more like it.
posted 7 years ago - Anonymous
Very efficient delivery service, with free returns.I bought some lovely clothes for my 2 grandsons recently, very good quality and a good price. Very happy overall.
posted 7 years ago - Joan Ruttledge
They have the best products ranging from household and outside ranges bought a laptop and bag for my grandson my daughter and me buy loads of stuff all interest free and cannot fault there service in any way making them a very honest and reliable company to buy from and very polite and helpful when you ring up and if you have faulty item they send the replacement first then ask you to send the faulty one back they in my eyes are worth more than five stars but sky full of stars from a very happy Charles Best
posted 7 years ago - charles best
A man named Worren from customer service was very lovely/friendly with dealing with my issue. Very welcoming and patient. Called because my due date for monthly payment was for the 6th, when i normally pay on the 10th. He didn't fix my problem entirely but he certainly was of great help! Much appreciated.
posted 7 years ago - H Tran