“I’m totally disenchanted. I don’t know what the female members motives are, but it seems their modus operandi is to make money for Livebeam. And the site’s fees are ludicrous. Fifty credit points to watch a video that lasted 10 seconds. Each message has its limits to a few sentences, just to clock up the $$$$$$. It’s impossible to have a meaningful connection with those limitations and conditions. And the latest is that female members age and profession are now removed. Why all the secrecy? The best that can be achieved from this site is to spend huge amounts of money, chatting to a pretty picture, with no idea who you are talking to.”
Dear Raymondo,
Thanks for leaving your review!
We would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a member and create an account. Also, you can easily browse profiles for free.
Customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
You can purchase credits packages as a kind of our website currency in order to spend them on the services. Furthermore, it has no time limit compared to the subscription, so you can use it anytime you wish.
Also, we carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).
Kind Regards,
Livebeam Customer Support
“To expensive. A friend of mine paid almost a thousand american dollars to chat with these people , that he will never meet .
I tried for $199 . Terrible service ..”
Dear Ron,
Thanks for your review!
We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.
From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
Best Wishes,
Livebeam Customer Support
“This is a rip off. $19.99 for 45 credits. Just being in a chat takes 2 credits PER MINUTE? That's a little much don't you think?
I thought I had found someone to talk to, I just got out of an abusive relationship, and now I just got a used by your ridiculous prices and FAKE PROFILES.
Websites like this should be ignored if you have any brains!”
Dear User,
Thanks for your review!
We carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).
Also, we make sure as much as we are able to that the content maker is interested in communication with other users of the platform. We require seeing photo IDs of all our content makers. In case a content maker gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.
We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.
From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
Please feel free to contact us via Support@LiveBeam.com at any time if you have any questions regarding our service. We will be more than happy to assist you.
Best wishes,
LiveBeam customer support
“Sure, all the women are models? they're all young but immediately interested in an older man, even to the point of saying they wish they could be in bed with you? They tell you how good looking you are or adventurous you seem even if you don't have a picture or any info? It may not strictly speaking be a scam, but it's certainly only a site for fantasy conversation. Heck, just do a google search of pictures and you'll see that most of these women apparently have multiple names on multiple platforms (I just searched one and found that she's actually three different people on facebook). If you just want to have a fantasy conversation, that's fine--whatever floats your boat--but if you have any delusion that you're having real conversations here you need to rethink your life.”
Dear User,
Thanks for leaving your review!
There are indeed many good-looking content makers on our platform as it is rather common for many people to present themselves in the best way possible on social media to attract more attention. Therefore, our content makers sometimes hire professional photographers to have the best pictures on their profiles or may use a bit of editing in order to make the photos look even better. At the same time, we carefully moderate the website content and we do our best to make sure that the photos posted in the profiles of each particular user belong to them.
Please feel free to contact us via Support@LiveBeam.com at any time if you have any questions regarding our service. We will be more than happy to assist you.
Best Wishes,
LiveBeam Customer Support
“I'm chatting with what seems to be a descent Ukrainian lady, however, I realized that it's all about costing more money to keep talking. For example, instead of sending chat messages for 2 credits per minute, she keeps sending letters costing 10 credits to read just a couple of lines! And sending photos which cost another 10 credits per photo to open, and it turns to be one of her profile photos! LOL! No matter what I told her to use chatting, she keeps sending me letters! How does scamming look like?!
By the way, I tried this with different models there, and it is the same act!
My advice is to avoid wasting money for nothing. The chat level is not beyond saying I love you the most and just stay with me! Bless you Ukraine, you are a great country, no need to show us these empty models!”
Dear Murphy,
Thank you for taking the time to provide your feedback about your experience on LiveBeam. We are sorry to hear that you have encountered what you perceive as scamming behavior on our platform. We take this very seriously and want to assure you that we have measures in place to prevent such behavior.
LiveBeam is a platform for content creators to share their talents and engage with their audience, and we have guidelines in place to ensure that all interactions on our platform are respectful and genuine. However, we understand that some users may engage in inappropriate behavior and we take immediate action to address any such behavior that we become aware of.
We would like to investigate your specific experience in more detail, so please reach out to our support team at support@livebeam.com with the details of your interaction. We are committed to ensuring that our platform is a safe and positive environment for all of our users, and we appreciate your assistance in identifying and addressing any issues.
Thank you for your support of LiveBeam, and we hope to have the opportunity to provide you with a positive experience on our platform in the future.
Best Regards,
LiveBeam Customer Support
“I actually havnt joined this site..but from the reviews... it seems like one of those scam sites.that use paid operators to act like their just a person looking for companionship.. it sounds completely bogus&fake..I recommend to all people.dont join the sites..that have the token pay as you go plan...”
Dear User,
Thank you for taking the time to provide your feedback about our communication platform. We take all reviews seriously and appreciate your honest opinion. We understand that our pay-as-you-go plan and some aspects of our platform may not be for everyone, and it's important for us to continue to improve our offerings.
However, we would like to address your concerns about our site being a scam and using paid operators. We can assure you that all of our profiles are real and verified, and we do not use paid operators or engage in any deceptive practices. We take the safety and security of our users very seriously and work hard to maintain a safe and trustworthy environment.
We carefully approve all the content makers to be registered on our website. Our content makers profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such profiles marked with a check mark next to their name).
Also, we make sure as much as we are able to that the content maker is interested in communication with other members of the platform. We require seeing photo IDs of all our content makers. In case a content maker gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.
If you have any specific concerns or would like to provide more details about your experience, please do not hesitate to reach out to our support team via support@livebeam.com. We are always here to help.
Best Wishes,
LiveBeam Customer Support
“Regardless of what support may say in their fire supression support responses, these women are all hookers for Livebeam. Keeping you spending is the only goal. No real communication is possible or likely. Tell me more, you are so facinating. Just like going to a strip club.”
Dear Chuck,
Thank you for sharing your feedback with us!
Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.
One of the main benefits of our website is that it is not required to pay to become a member and create an account on our platform. You can easily browse profiles, check chat messages and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
Please feel free to contact us via Support@LiveBeam.com at any time if you have any questions regarding our service. We will be more than happy to assist you.
Best wishes,
LiveBeam customer support
“If one wants to play games they can go to livebeam and buy tokens for the next kiddy ride. I get charging for a site, but to treat it as a game!? NO, we are humans. We ran out of tokens, oh no 😔 WTF. I'll stop here. So embarrassing...”
Dear User,
We're sorry to hear that you had a negative experience with our platform and that you feel it's being treated as a game. Our aim is to provide a reliable communication platform for our users, and it's concerning to hear that you feel we're not meeting that goal.
We'd like to look into this further and understand what went wrong. Could you please provide us with more details about the issue you faced with the credits? Please don't hesitate to reach out to our customer support team via support@livebeam.com. This will help us work towards finding a resolution and improving the user experience for everyone.
We look forward to hearing from you soon and working towards a solution!
Sincerely,
LiveBeam Customer Support
Dear User,
Thank you for taking the time to share your experience with us.
We're sorry to hear that you were not satisfied with your time on our platform. If there was something specific that made you decide to delete your account, please let us know. We're always looking for ways to improve and your feedback is valuable to us.
If you have any further concerns, please feel free to reach out to us at support@livebeam.com.
Best Regards,
LiveBeam Customer Support
Dear User,
Thank you for taking the time to submit your review. We apologize for any inconvenience you have experienced.
At LiveBeam, we take each complaint seriously and strive to resolve it to your satisfaction. We have zero tolerance for scams or deception and constantly monitor our platform to ensure compliance with our terms of service.
If you encounter any suspicious activity, please reach out to us at support@livebeam.com. Our team will thoroughly investigate your inquiry.
Respectfully,
LiveBeam Customer Support
“No-one forces us to do anything, it's just our stupidity,and fake hope.All the girls doing their job,making sure the questions are silly and innocent.I believe they are employed to do so,to suck your money out.Tried it,but soon realized what is what.If you don't want to lose all your savings,better run away from them.”
Dear User,
Thanks for finding time to submit this review. At the same time, we’re truly saddened to hear your opinion about us.
First of all, be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve content makers to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.
Secondly, when people do not know each other and they get acquainted for the first time they may ask each other general simple questions to initiate a conversation and get to know each other better. However, if you take your time and communicate with some of the members you like for a little bit longer, you will be able to tell that they are genuine.
Also, one of the main benefits of our communication platform is that it is not required to pay to become a user and create an account. Also, you can easily browse profiles, read chat messages and view profile pictures of other users for free. It is true that you will need to spend credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with.
Please do not hesitate to contact our support team via support@livebeam.com and we will be happy to resolve your issues in the shortest term.
Best Regards,
Livebeam Customer Support
“To the point:
* These are just "models."
* I highly doubt you will meet anyone here. I can't say you'll never meet anyone, but don't count on it.
* View this site for "entertainment" purposes only. You pay for credits to write/chat with paid models.”
Dear Ryan,
Hello and thanks for finding to submit your review.
Please kindly note, that we carefully approve all the content makers to be registered on our website. Our content makers profiles are not confirmed unless we verify them (A content maker's identity (name, age, appearance) is verified through documents and video). Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with.
Well, we don't provide the option of a real meeting from our end, although we don't mind that our users may get a deal regarding any kind of meeting on their own. We only want to highlight that we take no responsibility for such events.
You can easily browse profiles for free. However, in order to view personal photos or chat with other customers, you will need to have credits on your balance credits. You can choose among various packages, including trying the cheapest ones, in order to get to know our project at how it really works.
Also, it is not allowed practice on the platform to anyhow financially encourage the content makers for communication with the users of the platform. It is also prohibited for Affiliate Partners to do so. You can find more details on the payments to the content makers on our community page.
Should you have any additional questions, please contact us via support@livebeam.com
Best regards,
LiveBeam Customer Support
Hello Kayleb,
Thank you for leaving this review!
We would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a user and create an account. Also, you can easily watch live streams, browse profiles, check chat messages, and view profile pictures of other users for free.
If you have some specific questions related to our service or need assistance - please contact us via Support@LiveBeam.com and we will be glad to help.
Best wishes,
LiveBeam Customer Support
Dear User,
Thank you for sharing your thoughts and feedback with us!
It is true that you need to have enough credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spending on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Also, we would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a member and create an account. Also, we offer several options of credits packages, we recommend that you choose the biggest packages of credits available in order to keep your conversations uninterrupted for a longer time and the credits will last longer. Moreover, the price per 1 credit is cheaper the bigger the package you choose.
Please feel free to contact us via Support@LiveBeam.com at any time if you have any questions regarding our service. We will be more than happy to assist you.
Best wishes,
LiveBeam Customer Support
“Gentleman don't waste your time and especially your money. I've never seen a site where every lady is model material or close to it. All the profiles I've looked at the women have at least 10 pictures or more, each of the different setting, each setting is a expensive looking place and they all have a different expensive outfit's and makeup done to the 9's in every picture. Plus every picture is obviously professionally taken. I'm from the United States. Every lady that I saw on the site who was from the United States and gorgeous had the age of the man they were looking for listed up to 89 years old even if they were in their twenties or thirties. We all know 20 and 30 year olds in our country aren't looking for 60 70 80 year old men. That is unless it's Anna Nicole Smith God rest her sole.”
Dear User,
Thank you for taking the time to share your thoughts and feedback with us!
There are indeed many good-looking users on our platform as it is rather common for many people to present themselves in the best way possible on social media to attract more attention. Therefore, our users sometimes hire professional photographers to have the best pictures on their profiles or may use a bit of editing in order to make the photos look even better. At the same time, we carefully moderate the website content and we do our best to make sure that the photos posted in the profiles of each particular user belong to them.
Please feel free to contact us via Support@LiveBeam.com at any time if you have any questions regarding our service. We will be more than happy to assist you.
Best wishes,
LiveBeam Customer Support
“If you join Livebeam you just need an email. Nothing more.
If you want Livebeam to delete your profile they want your personal details provided and a disclaimer signing. Otherwise you cannot have your profile deleted.
It definitely looks like a scam site.”
Dear User,
Thank you for taking the time to share the feedback about our platform!
We are a company dedicated to bring safety to users and fight scam that may arise on the platform. In order to ensure that all the situations are duly investigated we ask our users to check, before deleting an account, if there are no potential claims of the user against us or against any other user on the platform. At the same time, we don't refuse any kind of requests related to profile deletion.
Hence, please contact us via support@livebeam.com and we'll be delighted to double-check everything for you.
Best wishes,
LiveBeam Customer Support
“i have been discriminated by sex - men have to pay for everything (reading, writing, viewing). ok, next issue, all accounts are fake - nobody agreed to continue conversation by email, Facebook messenger, whatsup or viber or move to another platform. And of course, sometimes robot forces you to read messages and you lost money every time. DO NOT USE THIS SITE”
Dear Sergey,
Thank you for sharing your review!
First and foremost, we would like to emphasise the fact that we care about the security of our website and it is extra important for us to register only real people on the website.
Trusted users' profiles are verified twice. Firstly, our Affiliate Partner gathers and verify personal background information, ID, and other documents of the member as well as upload verification video where the member gives his/her consent to use our Website. The second step of verification procedure is held by our Moderation Team after the Affiliate Partner creates a new member’s profile. In order to verify the member’s identity, we ask the following: A valid passport/national ID document; A verification video where the member, holding the ID in hands, declares the current date and confirms that he/she wants to use the service. Double verification helps us to make sure that all members registered on the Website of their own free will. If we have doubts about the authenticity of documents or the member's consent to be registered on our Website, we notify the Partner. Should the Partner fail to prove that there are no problems with that, we decline registration on the Website.
We try to make sure that all the trusted users are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
It is possible to exchange contact details via chat with your penfriend, it is up to every member to decide whether to share them or not, as the website provides a safer and secure space for communication.
Every trusted member decides for themselves when they are ready to move forward.
If you have any additional questions or concerns, please feel free to contact us. We work for you 24/7.
Best regards,
Livebeam Customer Support
