Dear User,
Thank you for sharing your feedback with us!
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@livebeam.com and we will be happy to help you!
Kind Wishes,
Livebeam Customer Support
Dear Peter,
Thank you for sharing your feedback about our service!
Please note that people of various ages are using our online communication platform and you can use the Search option at the top of the list of users, registered with us. By clicking on the “Filters” button, you can sort users by location and age to find people who match your specific preferences. Follow your heart and you will definitely find your friend on our website.
Please be informed that the age settings in your profile are not restrictive. These settings only inform the users about which age range is preferable to you. These settings do not forbid users of other ages to send you messages. At the same time, you always have the option to block or ignore the users you do not wish to communicate with.
If you have some specific questions related to our service or need assistance - please contact us via support@livebeam.com and we will be glad to help.
Kind Wishes,
Livebeam Customer Support
Dear Jim,
Thank you for posting a positive review about our website, we appreciate your feedback!
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@livebeam.com and we will be happy to help you with that.
Kind Wishes,
LiveBeam Customer Support
Dear John,
Thank you for leaving this review!
We carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).
Please be informed that we strive to provide every user with a reliable and secure space for online communication where violations like scam are not tolerated. We always do our best to make sure that every user follows the terms of our platform and we take measures if we find any signs of infringements.
We would like to let you know why our services are not free and require credits. It takes a lot of effort and resources to maintain a high level of security measures for our users by organizing the verification of our content makers and making a thorough moderation of the website content possible. As we provide high quality support services and maintain several departments that are ready to assist you 24/7 - we set the prices for our services accordingly.
Due to these reasons, we are not able to make our services free of charge, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. It is still possible to find like-minded people on our website and move forward if everything is going well.
If you have some specific questions related to our service or need assistance - please contact us via support@livebeam.com and we will be glad to help!
Kind Regards,
Livebeam Customer Support
“It's like being in a taxi..the clock is always ticking ..can't hardly talk without being charged..the women are great and seem real..hard to upload pics”
Dear Brad,
Thank you for leaving this review!
Please be informed that we always strive to provide our users with a secure space for communication. For this purpose, we carefully approve content makers to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our affiliate partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts.
In any case, if you notice something suspicious in the behavior of a specific member, please contact our support team and let us know the member ID and the specific facts that give rise to concern. We will investigate the matter and let you know the results.
At this point, we kindly ask you to contact us via support@livebeam.com as soon as possible and we will be happy to assist you with the difficulties that you have experienced.
Best Regards,
LiveBeam Customer Support
“the site is extremely expensive about $1 a reply to chat with anyone. $5 to upload a photo, read a blurred out email or look at any photos, $25 to watch a 15 second video. outlandish. I am pretty sure the girls are just employees getting paid per sentence. there needs to be free interaction options. The live stream is a goos start, but so many words are censored there (some of which make no sense) so its hard to know what the model sees or not since its rarely put on the page. and the words cover the models face when they do show on the screen. New formatting is a must there”
Dear Scott,
Thank you for leaving this review!
We carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).
Also, we make sure as much as we are able to that the content maker is interested in communication with other users of the platform. We require seeing photo IDs of all our content makers. In case a content maker gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.
One of the main benefits of our website is that it is not required to pay to become a member and create an account on our platform. You can easily browse profiles, check chat messages and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@livebeam.com and we will be happy to help you with that.
Kind Wishes,
LiveBeam Customer Support
Dear Bradley,
We’re sorry to hear about your experience. Your feedback helps us to improve our service and it means a lot to us!
Please note that we strive to provide every user with a convenient and reliable space for online communication where many people from all over the world are registered. All of them have different goals and reasons to communicate with other users and their style of communication may differ from person to person.
At this point, we kindly ask you to contact us via support@livebeam.com as soon as possible and we will be happy to assist you with the difficulties that you have experienced.
Kind Wishes,
LiveBeam Customer Support
Dear David,
Thank you for posting a review about our website, we appreciate your feedback!
One of the main benefits of our website is that it is not required to pay to become a member and create an account on our platform. You can easily browse profiles, check chat messages and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@livebeam.com and we will be happy to help you with that.
Kind Regards,
LiveBeam Customer Support
“The site does not seem very genuine. The girls hedge around any type of poignant question the video seen mass produced and not personal but most importantly, it appears credits disappear randomly from my account, even when they are not used.”
Dear User,
Thank you for leaving this review!
We carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).
Also, we make sure as much as we are able to that the content maker is interested in communication with other users of the platform. We require seeing photo IDs of all our content makers. In case a content maker gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.
It is true that you will need to purchase credits as a kind of our website currency in order to use some of the services, however, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spending personally. Furthermore, credits have no time limit compared to the subscription and can be used at any time.
Please note that we strive to provide every user with a convenient and reliable space for online communication where many people from all over the world are registered. All of them have different goals and reasons to communicate with other users and their style of communication may differ from person to person.
Nonetheless, we carefully review every complaint and do not tolerate violations. If you have experienced issues in communication with particular users, please contact us via support@livebeam.com and provide us with more information. We will be glad to review the matter and assist you.
Kind Wishes,
LiveBeam Customer Support
“I think the profiles are real. I met and am talking with one person off site via skype. The problem, however, are the prices they charge. I could not afford to keep paying these prices.”
Dear User,
Thank you for sharing your thoughts and feedback with us!
We would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a member and create an account. Also, you can easily browse profiles for free.
Customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
You can purchase credits packages as a kind of our website currency in order to spend them on the services. Furthermore, it has no time limit compared to the subscription, so you can use it anytime you wish.
Please feel free to contact us via Support@LiveBeam.com at any time if you have any questions regarding our service. We will be more than happy to assist you.
Kind Wishes,
LiveBeam Customer Support
Dear User,
Thank you for posting a review about our website!
We appreciate your point of view, however, there is only a possibility to use the web version of our communication platform at the moment. Please keep in mind that the web version has a few advantages compared to an application. For example, you are able to use your account on both, your mobile phone and a computer as there is a desktop version.
At the same time, you are able to use all of the services with full access to your account history, conversation threads, and users in the following list. Another great benefit of the web version is that you would be able to purchase credits packages for cheaper prices since we would not have to go through certain expenses in order to maintain an application.
Please feel free to contact us via Support@LiveBeam.com at any time if you have any questions regarding our service. We will be more than happy to assist you.
Kind Wishes,
Livebeam Customer Support
“Yes seems like an excellent fantasy site for lonely men the cost of the site is fine but having no illusions men should realize sure it’s great to chat with beautiful women if they are even real and you are lonely but remember these are smart women that have capitalized on this site to monetize it like a virtual escort if you will. The virtual trinkets u can gift them is probably a living for them so the incentive for them to leave it and meet u in person are nonexistent so remember that all you lonely men. Otherwise great site to chat with ladies or those that pretend to be.”
Dear User,
Thanks for your review!
Please be informed that Livebeam is an international online communication platform where our member’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. There are many members of both genders with different preferences and reasons to communicate with other people and you surely can find people you like.
Our platform has been designed primarily for secure and convenient online communication with people across the globe and it is not a dating website.
Also, we carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).
Please feel free to contact us via Support@LiveBeam.com at any time if you need our assistance, we are here for you 24/7.
Kind Regards,
Livebeam Customer Support
