Living and Home Reviews

Name: Living and Home
Rating: 3.92

3.9 Rating 899 Reviews

73 %

of reviewers recommend Living and Home

3.9

Based on 899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

info@livingandhome.co.uk

Write Your review

Tell us how Living and Home made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appalling quality and service. DO NOT USE THIS COMPANY!”

Helpful Report

Posted 2 years ago

“I purchased a patio table very recently. I haven't used it, and it has already started to rust. I've tried to contact living and home on numerous times, and in numerous ways and they have not replied. Disgusted”

Helpful Report

Posted 2 years ago

Dear Julia, Apologies for your experience. We are investigating your case and we will get back to you, ASAP. Thanks, Living and Home

Posted 2 years ago

“I have asked on numerous occasions to return the parasol however i have had no response at all and no money back”

Helpful Report

Posted 2 years ago

“DO NOT BUY FROM THIS COMPANY ITEMS FAULTY, DONT RETURN CALLS OR EMAILS”

Helpful Report

Posted 2 years ago

“Do not order from living and home ! There rude ! Send damaged good , and take around 2 - 3 weeks to get back to you in emails . They do not do anything about this . They try and offer you stupid things such as £8 back ! If you want second hand then order from here , if you want brand new go somewhere else”

Helpful Report

Posted 2 years ago

“No customer service available tried to contact emailed three times no reply. Live chat was unavailable tried calling no answer. Still waiting three weeks later for a reply.Wording on product misleading and I won’t be purchasing from this company again.”

Helpful Report

Posted 2 years ago

“Received item damaged and sent numerous messages with no replies”

Helpful Report

Posted 2 years ago

“Sorry ,but not happy with service provided and quality of product 8x8 garden shed,. It arrived wirh wrong instructions amd was no end frustrating until we found out we had worng instructions. WHen contacted company , they send correct instructions however would have appreciated phone call to go over this but they never called Structure is floppy and not very stable. Putting together meant to take 2 ton3 hours which is a complete worn estimate. I really regret having purchased this product . I wanted to return the product and ask for money back but company did not cooperate with this. I received an email saying sorry for inconvenience caused. That was the offer to resolve the problem”

Helpful Report

Posted 2 years ago

“I ordered a firepit, which had a choice of sizes. The listing was misleading, as all sizes which were on offer came with the description of the lagest, which was 120cm diameter. I would not use this company agaiin”

Helpful Report

Posted 2 years ago

“Received the shed I had ordered within days of ordering. A packet of screws were missing. I rang twice and left messages on the answerphone and wrote an email and have heard absolutely nothing, so the shed is still not completed and this is now nearly two weeks ago. If this is the way Living and Home treat their customers, then they are not going to get good reviews.”

Helpful Report

Posted 2 years ago

“When I got the table out the box the side was damaged. Have contacted Home and Living through the shop app that I had to download to track my order and received nothing back. Really annoyed as it wasn't a cheap table. Will find somewhere else to order the other furniture I want to get”

Helpful Report

Posted 2 years ago

Hi Michelle, I'm sorry for the poor experience you've had. Please send a message to enquiries@livingandhome.co.uk so we can resolve this issue. Warm regards, Living and Home

Posted 2 years ago

“Ordered a chair, still waiting for delivery after 2 weeks. Emailed twice, responded on second email to say issues with courier and will refund if not arrived in another 5 days.”

Helpful Report

Posted 2 years ago

“I was sent the wrong item, a fire, not a awning. I asked them to pick up the fire. They gave me date and no one turned up on the day they said. Also the awning was not able to be fitted we’re I needed it and they said I would have to pay to have it returned. I was going to wait until this was sorted but I’m not sure it is ever going to be”

Helpful Report

Posted 2 years ago

“My parasol was damaged when arrived, i sent an email and sent an enquiry and both were ignored.”

Helpful Report

Posted 2 years ago

“received a faulty item and want a refund. THEY HAVE SUGGESTED I REPAIR MYSELF AND SOURCE PARTS FROM EBAY!!!! THE UMBRELLA IS LESS THAN 3 WEEKS OLD AND I HAVE PROVIDED PICTURES OF THE FAULT AVOID USING THIS COMPANY Could you please give us more detail of the fautly umbrella ? So we can assist you more quickly And we can check if there is any srews you can buy on ebay So you don't have to wait too much time Looking for your early reply Yours sincerely Kelina Warm regards Living and Home”

Helpful Report

Posted 2 years ago

“No answer to my email or telephone calls re. Query”

Helpful Report

Posted 2 years ago

“Tried to cancel my order the next day before being dispatched didn’t get a response through email, contact number never goes through. Order was delivered without any update at all, had no clue it was even dispatched. Have tried to process a return still had no response! Extremely bad customer service well there is no customer service”

Helpful Report

Posted 2 years ago

“I am still waiting for someone to ring me back and answer my emails I sent because you have not sent what I asked for. Ordered a canopy you have sent me an electric fire😡”

Helpful Report

Posted 2 years ago

“Very slow and erratic communication, prices are competitive but in my case wrong item was sent and still waiting for a refund and collection of a large electric fireplace that was delivered instead of the awning I ordered”

Helpful Report

Posted 2 years ago

“Our footstool arrived badly damaged in several places and was obviously in this state before delivery. We are unable to gain a response from Living and Home via email or telephone. I would never buy from this company again.”

Helpful Report

Posted 2 years ago

Living and Home is rated 3.9 based on 899 reviews