Living and Home Reviews

Name: Living and Home
Rating: 3.93

3.9 Rating 895 Reviews

73 %

of reviewers recommend Living and Home

3.9

Based on 895 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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info@livingandhome.co.uk

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Living and Home 1 star review on 4th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value and arrived exactly as quoted when ordered. Not the easiest thing to put together and hang because it was so heavy and husband was trying to do it on his own (impossible don’t try). We are delighted with our purchase and recommending to friends. Thank you”

Living and Home 5 star review on 3rd August 2022

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Good price and delivered on time”

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Posted 2 years ago

“Very good customer service & good quality furniture. Highly satisfied”

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Posted 2 years ago

“Item arrived without a base Disappointed”

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Posted 2 years ago

Dear Customer, Apology for your experience. Can you tell us more, what had happen? Thanks Kenny Living and Home

Posted 2 years ago

“Good Service, good equipment”

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Posted 2 years ago

“Lovely addition to my patio area looks great on night”

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Posted 2 years ago

“The item purchased was poor quality at best the retractable arms snapped off when retracting the canopy nearly hitting my neighbour in the face, I have but in a request for a refund but it probably won’t happen.”

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Posted 2 years ago

“The initial delivery was missing the cross base belonging to the parasol base, but after contact with the customer service team, this was resolved in a couple of days. The box had been separated at the courier's site. The parasol has been assembled and we are very pleased with our purchase and the service received from Living and Home.”

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Posted 2 years ago

“Instructions ok, don’t tighten the screws before everything’s in place, as nothing really lines up. Ensure you know what gas bottle is needed as it looks like 13kg when it’s actually 6kg. Looks fine when complete”

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Posted 2 years ago

“Not arrived ! Purchased 17 July. Goods are stuck with XDP courier ! I’ve had several emails from Kelina - no joy yet. I can’t even talk to courier as they won’t speak to me ! Once hoods eventually arrive I can review ! Check your records please !”

Helpful Report

Posted 2 years ago

Dear Jenny, Apology for your experience. We are investigating your case and we will get back to you, ASAP. Thanks Kenny Living and Home

Posted 2 years ago

“Really fast delivery and couldn't be happier with my purchase, it was easy to install and looks fabulous in. Thank you.”

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Posted 2 years ago

“My first delivery was damaged so I phoned and was sent another this one was in perfect condition so top marks for sorting things so quickly”

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Posted 2 years ago

“Ordered item it arrived very quick, very good service.”

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Posted 2 years ago

“At first I thought it was good but when my chair with footstool arrived there was no legs with the footstool I emailed you and was told that you where sorry and could I send a photo of the chair and the footstool you then apologies and said that you would send them then I received a package containing numerous bolts and nuts no legs I sent another email I received another email this morning saying that the legs would be another 4 to six weeks so I have asked for a full refund I have not had any response from you yet”

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Posted 2 years ago

Dear Linda, Apology for your experience. We are investigating your case and we will get back to you, ASAP. Thanks Kenny Living and Home

Posted 2 years ago

“Item very good quality, but package arrived opened, concerned.”

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Posted 2 years ago

“Does what it says on the tin”

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Posted 2 years ago

“Rubbish service”

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Posted 2 years ago

Dear Ian, Apology for your experience. Can you tell us more, what had happen? Thanks Kenny Living and Home

Posted 2 years ago

“Ceiling fan came without screws and washers. Tried to phone but had to leave a message where it said would get back to me in 48 hours. Did not! What would have been a £50 Job ended up costing me £250 as the electrician had to go on a wild goose chase to find the extra small fibre washers and screws! NO CUSTOMER SERVICE! WILL NOT USE THEM EVER AGAIN!”

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Posted 2 years ago

Dear Nicole, Apology for your experience. We will take on your feedback and make improvements, in the future. Thanks Kenny Living and Home

Posted 2 years ago

“Great customer service very quick and problems quickly sorted”

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Posted 2 years ago

Living and Home is rated 3.9 based on 895 reviews