Living and Home Reviews

Name: Living and Home
Rating: 3.93

3.9 Rating 895 Reviews

73 %

of reviewers recommend Living and Home

3.9

Based on 895 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

info@livingandhome.co.uk

Write Your review

Tell us how Living and Home made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Living and Home 1 star review on 4th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with living and home was excellent. I would certainly recommend to everyone. Customer service is excellent. They respond to questions quickly and always want to sort any issues! Great company”

Helpful Report

Posted 2 years ago

“Ordered a chair, still waiting for delivery after 2 weeks. Emailed twice, responded on second email to say issues with courier and will refund if not arrived in another 5 days.”

Helpful Report

Posted 2 years ago

“Very pleased with this lovely heater. Perfect for my lounge being all electric.”

Living and Home 5 star review on 17th August 2022

Helpful Report

Posted 2 years ago

“I was sent the wrong item, a fire, not a awning. I asked them to pick up the fire. They gave me date and no one turned up on the day they said. Also the awning was not able to be fitted we’re I needed it and they said I would have to pay to have it returned. I was going to wait until this was sorted but I’m not sure it is ever going to be”

Helpful Report

Posted 2 years ago

“My parasol was damaged when arrived, i sent an email and sent an enquiry and both were ignored.”

Helpful Report

Posted 2 years ago

“We recently purchased the Bullet Patio Heater from ordering to delivery everything was exactly as promised. 3 days for delivery. Done. We are delighted with the item however, the operating and build instructions don’t match exactly and there is a bit of working out to do. In addition I emailed living and home regarding a point of clarity and at the time of writing this review still not had a reply which after the excellent purchase and delivery process is a bit disappointing. Nonetheless happy customers overall and we managed to resolve the issue”

Helpful Report

Posted 2 years ago

“received a faulty item and want a refund. THEY HAVE SUGGESTED I REPAIR MYSELF AND SOURCE PARTS FROM EBAY!!!! THE UMBRELLA IS LESS THAN 3 WEEKS OLD AND I HAVE PROVIDED PICTURES OF THE FAULT AVOID USING THIS COMPANY Could you please give us more detail of the fautly umbrella ? So we can assist you more quickly And we can check if there is any srews you can buy on ebay So you don't have to wait too much time Looking for your early reply Yours sincerely Kelina Warm regards Living and Home”

Helpful Report

Posted 2 years ago

“Fast delivery etc however, emailed about 5 times regarding having to return the item and there was no response to any of these. Still stuck with a fire thst needs to go back!!”

Helpful Report

Posted 2 years ago

“No answer to my email or telephone calls re. Query”

Helpful Report

Posted 2 years ago

“Tried to cancel my order the next day before being dispatched didn’t get a response through email, contact number never goes through. Order was delivered without any update at all, had no clue it was even dispatched. Have tried to process a return still had no response! Extremely bad customer service well there is no customer service”

Helpful Report

Posted 2 years ago

“Delivery prompt and arrived in good condition”

Helpful Report

Posted 2 years ago

“The item was delivered in a timely timeframe, however after sales customer service was poor, I attempted to contact you via message window on your site and also email and phone leaving voicemail with the requested details. No contact was attempted from yourself.”

Helpful Report

Posted 2 years ago

“I am still waiting for someone to ring me back and answer my emails I sent because you have not sent what I asked for. Ordered a canopy you have sent me an electric fire😡”

Helpful Report

Posted 2 years ago

“Haven't used product as yet, but a very speedy and efficient deivery”

Helpful Report

Posted 2 years ago

“Very slow and erratic communication, prices are competitive but in my case wrong item was sent and still waiting for a refund and collection of a large electric fireplace that was delivered instead of the awning I ordered”

Helpful Report

Posted 2 years ago

“Perfect order, brilliant delivery and lovely product”

Helpful Report

Posted 2 years ago

“Excellent quality products at fantastic price. Service and delivery first rate. Will definitely be ordering from Living and Home again.”

Helpful Report

Posted 2 years ago

“Our footstool arrived badly damaged in several places and was obviously in this state before delivery. We are unable to gain a response from Living and Home via email or telephone. I would never buy from this company again.”

Helpful Report

Posted 2 years ago

“Excellent service but can you please contact me on 07745185244 or my email @paul@northside.uk.com thanks as I need some help off you guys”

Helpful Report

Posted 2 years ago

“The package was not right, paid for the stand but they didn’t send it. Email to ask but no one reply in 2 weeks. The construction book is s h I t . Better not buy it :(”

Helpful Report

Posted 2 years ago

Living and Home is rated 3.9 based on 895 reviews