Living and Home Reviews

Name: Living and Home
Rating: 3.93

3.9 Rating 895 Reviews

73 %

of reviewers recommend Living and Home

3.9

Based on 895 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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info@livingandhome.co.uk

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Living and Home 1 star review on 4th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to purchase at a great price. Quality of product is very good and I’d purchase from Living and Home again. Fast delivery too.”

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Posted 2 years ago

“Been trying to email and call you re a small issue with product But no response”

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Posted 2 years ago

“Poor customer service, don’t answer the phones or return your calls after leaving a message, don’t reply to emails, as you can quests I did have a problem but as you couldn’t be bothered to reply to either phone calls or emails I’ve had to write this comment”

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Posted 2 years ago

“Very prompt delivery, was delighted with the lamp, very good quality for the price”

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Posted 2 years ago

“Everything turned up on time with no issues, great service”

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Posted 2 years ago

“Excellent service in terms of communication and delivery although on the website it states that you get a free patio heater when you purchase a parasol ! Never received the heater”

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Posted 2 years ago

“I have ordered Parasol for my garden and their added a heater for free to my order. What a treat I thought! After a few days of waiting ... heater arrived and that's it. No parasol, no money, no contact, no answer to my emails etc. Very poor service and very expensive (free of charge) heater.”

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Posted 2 years ago

“Ordered a led light cantilever parasol. One part was cracked on arrival before set up, however not a problem as team sent new part. The parasol looks fab and does what we need it to do!”

Living and Home 4 star review on 8th August 2022

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Posted 2 years ago

“Recently bought a patio heater(brilliant) arrived early prompt response from you regarding a problem I had (resolved )brilliant customer service.”

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Posted 2 years ago

“Ordered my item 22nd July, still not areived. I have contacted Living and Home ten times now to ask where it is and have no reply whatsoever. Happy to take my money but not to offer ANY customer service. Or to deliver the item. Very disappointed. Many other customers have the same experience. I have now contacted them cohntless times demanding a refund and still no response. I am reporting them to the ombudsman. DO NOT USE THIS COMPANY U LESS YOU WANT TO BE ROBBED”

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Posted 2 years ago

“I purchased a fire from u,s Happy to say I am very pleased with it pleased with delivery time also”

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Posted 2 years ago

“We are pleased with our parasol, base and patio heater. We haven’t used the patio heater yet but it looks fine and has a remote control too! The parasol was easy to put together, it needed two people. Delivery was fine and we were kept up to date as to when it all would arrive. Overall very pleased with the products.”

Living and Home 5 star review on 5th August 2022

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Posted 2 years ago

“Well priced and great delivery service!”

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Posted 2 years ago

“Delivered wihin time frame”

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Posted 2 years ago

“Brilliant product and the cheapest when compared to other suppliers. Please change your carriers! Although it was delivered as promised it took me two days to find it! No help from delivery company even though it specified that a signature was required and a photo would be taken. It was only a nearby neighbour who saw it dumped near my pathway and recognised the name on the label and took it away to keep it safe. Absolutely no response even now from Evri!!”

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Posted 2 years ago

“Problems with to of my chairs awful customer service nearly a month on and still not sorted carnt get anywhere with them as part should of already been in chair and trying to send ordinary screws a joke would not recommend.”

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Posted 2 years ago

Dear Clare, Apology for your experience. We are investigating your case and we will get back to you, ASAP. Thanks Kenny Living and Home

Posted 2 years ago

“I would have given it a 5 star but after advertising that you get a free parasol heater with the purchase of a patio gas heater and it doesn’t arrive, then that’s the reason. As there’s no contact number just an email address, I’ve emailed them numerous times regarding this matter and no reply. Obviously the aftersales is very poor, have your money, send you your order or part of it in my case and that’s it😞”

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Posted 2 years ago

Dear Paul, Apology for your experience. We are investigating your case and we will get back to you, ASAP. Thanks Kenny Living and Home

Posted 2 years ago

“Fast delivery, Everything went smoothly.No trouble at all”

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Posted 2 years ago

“After fixing the awning and unwinding it for the first time, we noticed a small hole in the middle of the fabric, which allows light to come through. We emailed the company straight away, supplying pictures, but they have not replied.”

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Posted 2 years ago

Dear Tony, Apology for your experience. We are investigating your case and we will get back to you, ASAP. Thanks Kenny Living and Home

Posted 2 years ago

“i i purchest a awning but wasnt suitable for wot i needed when i wanted to return it i was not happy that it cost £50 for your courrier to collect”

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Posted 2 years ago

Dear Tracy, Apology for your experience. We will take on your feedback and make improvements in the future. Thanks Kenny Living and Home

Posted 2 years ago

Living and Home is rated 3.9 based on 895 reviews