Loadbalancer.org Reviews

Name: Loadbalancer.org
Address: 4550 Linden Hill Road, Suite 201, Wilmington, Delaware
Rating: 4.94

4.9 Rating 1,526 Reviews

100 %

of reviewers recommend Loadbalancer.org

Company Reviews

Metrics

Info

4.9

Based on 1,526 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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Loadbalancer.org 5 star review on 22nd December 2021

Loadbalancer.org 5 star review on 4th August 2021

Loadbalancer.org 5 star review on 7th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loadbalancer.org has consistently provided the best level of support service.”

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Posted 3 years ago

Hi Peter, Great to hear the level of service you receive is always consistently the best! Harrison www.loadbalancer.org

Posted 3 years ago

“Always efficient and knowledgeable with any ticket we have ever raised.”

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Posted 3 years ago

Nice review! consistency is key and feedback like yours ensures we are on the right path! Thank you Roman www.loadbalancer.org

Posted 3 years ago

“As usual, fast and knowledgeable support. Helped me resolve a general config query via email in prep for a service outage, compared both configs for me as a double check and answered all my Q's too.”

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Posted 3 years ago

Hi Steve, Thank you for taking the time to leave Loadbalancer.org a great review. You have been a customer for many years and we really appreciate your custom and feedback :) Serena www.loadbalancer.org

Posted 3 years ago

“Once again their support team proved to be amazing. After my recent mis-configuration, the engineer quickly narrowed down the true issue and was able to get me moving forward again. Thanks team!!!”

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Posted 3 years ago

Hi Joel, Great, we are happy the support team helped you get up and running so quickly and efficiently! Serena www.loadbalancer.org

Posted 3 years ago

“Greate support service.”

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Posted 3 years ago

Hi Nhphongagg, Thank you for your review, we always appreciate our customers feedback! Harrison www.loadbalancer.org

Posted 3 years ago

“Stellar support and great knowledge of their products! Friendly, helpful and knowledgeable.”

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Posted 3 years ago

Hi Rex, Awesome review! thank you for taking the time to leave your feedback. Lisa www.loadbalancer.org

Posted 3 years ago

“Contacted support with some general questions and received full answers, very helpful overall.”

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Posted 3 years ago

Hi Tim, Thank you, its great to hear you were more then happy with the service you received! Serena www.loadbalancer.org

Posted 3 years ago

“amazing support when needed, quick responses, and a great product that does everything we need, and then some.”

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Posted 3 years ago

Hi Greg, Awesome review! thank you :) Serena www.loadbalancer.org

Posted 3 years ago

“Great communication and technical support.”

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Posted 3 years ago

Hi David, Thank you for your review, as always this feedback is appreciated! Serena www.loadbalancer.org

Posted 3 years ago

“The support we get from Loadbalancer is some of the best I've experienced. In a day and age where automated responses have become the norm it is very refreshing and reassuring that I get to speak to a live person. I don't beleive I have ever waited more than 5 mins for a response to a support request. I have nothing but great things to say about my experiences with the Loadbalancer organization.”

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Posted 3 years ago

Hi Gregg, You have been a customer of ours for many years, it is great that you are still as happy today as you were then. When reading your review to the support engineers they reply 'We are just doing our job' they genuinely love helping customers, thank you for your excellent feedback and reach out when ever you need to :) Serena www.loadbalancer.org

Posted 3 years ago

“Loadbalancer.org, it just works! Great support too :)”

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Posted 3 years ago

Hi Steven, Thank you for your feedback and rating of stars :) George www.loadbalancer.org

Posted 3 years ago

“very competent and quick support in analyzing and solving the problem”

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Posted 3 years ago

Hi Andrea, Thank you for your review! Roman www.loadbalancer.org

Posted 3 years ago

“We have been using Loadbalancer.org as our main Cluster for our cloud and it's been working ever since. Their Product is very feature loaded and still easy to configure and use. That company takes the customers wishes and feature requests very seriously. It took only a couple of weeks until one of our feature requests / bug reports got implemented which is absolutely fabulous. If there is ever a situation where you desperately need help, they will help you instantly. Since the whole product is made out of opensource it's not always an easy task to support those applications but yet they managed to have in my opinion one of the best support. They answer in less than 15 Minutes even on weekends and know their product very well. I'm am looking forward for further development and i can just say "keep going" you're doing am awesome job.”

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Posted 3 years ago

Hi Denis, This review is AMAZING! We have the best customers and want to ensure you all have the easiest time if you ever need to reach out! Thank you for sharing such valuable feedback! Harrison www.loadbalancer.org

Posted 3 years ago

“I'm very pleased the problem was fixed. Thank you!”

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Posted 3 years ago

“Very quick and very helpful support. They understood the scenario and offered very good potential solutions to the problem we had.”

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Posted 3 years ago

Hi Robert, Thank you for your review, its always great to hear back from our customers after using our services! We are pleased you are happy with the help provided. Roman www.loadbalancer.org

Posted 3 years ago

“Thank you for the emergency support and the quick resolution. Greatly appreciate your knowledge and willingness to work with the customer to resolve the issue and then provide a summary on what was done to resolve the issue. Thanks again.”

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Posted 3 years ago

Hi Pillai, Thank you for sharing your experience with the Loadbalancer.org team! Great review, and we are very happy you got the resolution required! Serena www.loadbalancer.org

Posted 3 years ago

“Working with LB is always fun, I say this because even though my requests seem illogical out of scope and sometimes impossible the team at LB manage to find an answer to my query. Albeit the answer may not be the one that i want but it usually fits the crime!!”

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Posted 3 years ago

Hi Damian, I think your review gives a valuable insight to how the support engineers work! They will try and help with anything and can pretty much always help out! Even if its not the Loadbalancer. We really appreciate you taking the time to share your experience! Richard www.loadbalancer.org

Posted 3 years ago

“Extremely fast response time with Support and fix was supplied well within reasonable timeframe.”

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Posted 3 years ago

Hi Marc, Thank you for your review, it is always great to get feedback from our customers! Lisa www.loadbalancer.org

Posted 3 years ago

“Thorsten on the support team has really gone out of his way to help me on a project. He has helped me at odd hours at night and even on the weekend. He is also extremely knowledgeable and can do almost anything with the Load Balancer.”

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Posted 3 years ago

Hi Thomas, Your appreciation and gratitude will be shared with Thorsten and his manager. He will say he was only doing his job, but he always goes above and beyond to ensure the customer is happy so thank you for this recognition! Serena www.loadbalancer.org

Posted 3 years ago

“Great and fast support”

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Posted 3 years ago

Hi Marius, Thank you for your five star review! Lisa www.loadbalancer.org

Posted 3 years ago

Loadbalancer.org is rated 4.9 based on 1,526 reviews