Loadbalancer.org Reviews

Name: Loadbalancer.org
Address: 4550 Linden Hill Road, Suite 201, Wilmington, Delaware
Rating: 4.94

4.9 Rating 1,526 Reviews

100 %

of reviewers recommend Loadbalancer.org

Company Reviews

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4.9

Based on 1,526 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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Loadbalancer.org 5 star review on 22nd December 2021

Loadbalancer.org 5 star review on 4th August 2021

Loadbalancer.org 5 star review on 7th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fred was very quick to respond and provide specific assistance to our problem. He included in depth, step-by-step instructions that were easy to follow with links and supporting photos and diagrams. Outstanding support for a critical asset in our system. He was very patient with me and the fact that the asset in question was in another building, in a secure space, at a "Black Sight". Thank you Fred. You are awesome. This sure beat emails back and forth.”

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Posted 7 years ago

Wow, excellent review thank you for taking the time to explain how Fred helped you! Lisa www.loadbalancer.org

Posted 7 years ago

“Discovered an issue where loadbalancer.org VM during software update was not detecting Nutanix hypervisor, instead seeing it has Microsoft Hyper-V. The support and development teams worked quickly and communicated effectively to get to the root cause of the issue. Bugs happen to everyone but how a company responds to them makes all the difference.”

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Posted 7 years ago

Hi Dimitri, Thank you for your honest review, glad we could get this issue resolved :) Serena www.loadbalancer.org

Posted 7 years ago

“Excellent support. Aaron West went above and beyond our expectations troubleshooting and fixing our routing issues.”

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Posted 7 years ago

Hi Bryan, I will pass on your comments to Aaron. Thank you for leaving the review :) Serena www.loadbalancer.org

Posted 7 years ago

“They stick with you with and answer everything you ask!”

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Posted 7 years ago

Hi Matt, thank you and I am very pleased you got all the help you needed :) Lisa www.loadbalancer.org

Posted 7 years ago

“Free review of our current configuration.”

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Posted 7 years ago

Thank you for the 5* review! Richard www.loadbalancer.org

Posted 7 years ago

“I received great support helping me do a POC for our Azure build out. They continually helped me over the three days as I kept coming across questions.”

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Posted 7 years ago

Thank you for taking the time to leave us a review they are always appreciated! Rob www.loadbalancer.org

Posted 7 years ago

“Very knowledgeable, helpful and friendly”

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Posted 7 years ago

Great review, thank you :) Lisa www.loadbalancer.org

Posted 7 years ago

“Having raised a support issue with the team, I was impressed by their responsiveness and willingness to resolve the issue speedily and was pleased to see the issue resolved in short order.”

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Posted 7 years ago

Hi Brett, Excellent, it is nice to know when you reached out to support you were happy with the service, thank you for your feedback :) Richard www.loadbalancer.org

Posted 7 years ago

“Not many companies can you ask a question and have the complete answer 3 minutes later!”

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Posted 7 years ago

Hi Matt, Thank you for your review, and for recognising the hard work of our support engineers :) Serena www.loadbalancer.org

Posted 7 years ago

“Very quick at providing answers and accurate steps for working through and testing issues. Nothing seems to much trouble for the team.”

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Posted 7 years ago

Hi James, Thank you for acknowledging our support engineers in relation to their speed and accuracy. Henry www.loadbalancer.org

Posted 7 years ago

“Thorsten's support was top notch. You guys really know how to turn a customer around with the level of support you provide. I'll try my best to be a keeper and recommend loadbalancer.org for future adventures”

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Posted 7 years ago

Hi Navaid, that's great to hear, you have been a customer for a long time. I will pass your comments on to Thorsten and give him your thanks. Serena www.loadbalancer.org

Posted 7 years ago

“1 - Unbelievably fast order deliveries 2 - Super easy setup process on appliances 3 - Knowledgable, friendly & responsive sales and support staff”

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Posted 7 years ago

Hi Matt, Perfect glad we have delivered a good service throughout, thank you for leaving us the review :) Serena www.loadbalancer.org

Posted 7 years ago

“Support team were very helpful.”

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Posted 7 years ago

Thank you for your review and recognition of the support team. Rob www.loadbalancer.org

Posted 7 years ago

“I really appreciate tremendous support provided by support team as have great acquaintance about haproxy load balancing.”

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Posted 7 years ago

Hi Sikander, Great review, glad we could help with your questions. Please contact us if you ever need any other help regarding loadbalance.org appliances. Serena www.loadbalancer.org

Posted 7 years ago

“I have never had a problem that they weren't able to resolve quickly, courteously, and satisfactorily. The price of their load balancers is right, but the support makes the deal even sweeter.”

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Posted 7 years ago

Hi Chris, thank you very much for your review and recognition of the support engineers. Henry www.loadbalancer.org

Posted 7 years ago

“We were stuck during an upgrade: email support answered and solved our issues in 2 minutes.”

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Posted 7 years ago

Great review and glad we could help :) Richard www.loadbalancer.org

Posted 7 years ago

“Answer was very fast”

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Posted 7 years ago

Hi Ilya, Thank you for your five-star review! Serena www.loadbalancer.org

Posted 7 years ago

“Swift response time from knowledgeable staff.”

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Posted 7 years ago

Hi Ian, Glad you got the service you would wish for from our support engineers, thank you for the review! Serena www.loadbalancer.org

Posted 7 years ago

“We have been using Loadbalancer.org since 2014 and have not had any issues the devices. We have the highly available cluster, and it works just as advertised. The configuration process is pretty straightforward and for the most part does work from first try. The team at Loadbalancer.org are clearly passionate about the product, and their focus and dedication to the field is commendable. When you have a chance to speak with them (we didn't really have to do that very often, since the devices just work) you will find a group of people who are honest, and are real tech people, and not just sales people trying to fill up a quote. It makes a big difference in the pre-sales and post-sales experience. And lastly, the way that they took a bunch of best-of-breed open source tools and collected them into a single appliance with a consolidated UI is truly remarkable. We have seen other products attempting to follow the same methodology in other types of products, and the level of integration isn't as good as it is at Loadbalancer.org.”

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Posted 7 years ago

Hi Isaac, First of all, I would like to say thank you for the review it is in depth and your appreciation of loadbalancer.org is shown. Genuinely a company can improve with feedback from reviews. Secondly, we will continue to provide you with the best service and product :) Brendon www.loadbalancer.org

Posted 7 years ago

“Quick and prompt response. Very professional and helpful.”

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Posted 7 years ago

Great Idan, glad we could help. Thank you for your review. Richard www.loadbalancer.org

Posted 7 years ago

Loadbalancer.org is rated 4.9 based on 1,526 reviews