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Loadbalancer.org Reviews

4.9 Rating 1,527 Reviews
100 %
of reviewers recommend Loadbalancer.org
4.9
Based on 1,527 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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They solved my problem before I needed to investigate further. I left support a question just before I left the office. Since I live in Norway and because of the time differences the answer came some hours later. The next day my problem was solved and a couple of other questions was answered. Thanks loadbalancer.org support team!
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Posted 9 years ago
Well done - I needed it fast and I got it solved fast. I am very satisfied. Despite the difficult VIP-Constellation very fast and very profound solved. Great help for me. Fast reply; brief and professional analysis; fast acting reduced the shopdowntime very much. I am very satisfied. Excellent. Thanks to the Supportteam :-)
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Posted 9 years ago
We have been using Loadbalancer.org for 6years. We started with 2 physical servers and now have 2 HA clustered virtual pairs. The performance is great and the support is excellent. We will continue to use them for the foreseeable future.
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Posted 9 years ago
Thorsten was a pleasure to work with, accommodating, knowledgeable, and extremely thorough. The detailed instructions provided were spot on. Wish every support experience was like this.
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Posted 9 years ago
Top notch customer service, always will to assist.
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Posted 9 years ago
My question was answered immediately and a resolution was provided the first time. Thank you for your assistance!
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Posted 9 years ago
Hi Shawn, Thank you so much for your review! Lisa www.loadbalancer.org
Posted 6 years ago
Wir setzen Appliances von loadbalancer.org seit mehreren Jahren ein. Der Support reagiert immer super schnell und kompetent. Wir durften als eine der Ersten den Konverter von v6.X nach v7.x testen und einsetzen. Auch hier war die Zusammenarbeit hervorragend.
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Posted 9 years ago
Hi Lutz, Thank you :) Rob www.loadbalancer.org
Posted 6 years ago
I would highly recommend Loadbalancer.org products. We are on our second set of appliances after having wonderful luck with our first round with several years of continuous good service. The documentation is outstanding and the equipment and appliance administration software is very thorough and intuitive. Our new appliances were very easy to configure and have been running flawlessly since their installation earlier this year.
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Posted 9 years ago
Hi Mr. Lansman, We are also grateful to have you as a customer, we live in a faced pace world so you taking your time to leave us this wordy review is really appreciated! Serena www.loadbalancer.org
Posted 6 years ago
Excellent response from the support team, they put every effort into finding a swift resolution to our problem and found a way to solve the issue we presented. We were surprised that the loadbalancer appliance allowed us to solve a number of issues we didn't even realize it was capable of doing, it did more than it said on the tin.
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Posted 9 years ago
Hi Mark, Thank you for your review. we are happy you are satisfied with our services and with feedback like this we will continue to improve our services! Lisa www.loadbalancer.org
Posted 6 years ago
As usual, impeccable support service. Prompt responses to queries backed up by very knowledgeable staff. Without doubt the best support service I have encountered. Gives us a huge amount of confidence in deploying loadbalancer.org units to our customers knowing we have such a service available.
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Posted 9 years ago
Hi Steve, This is our aim we are thrilled you feel confident :) Lisa www.loadbalancer.org
Posted 6 years ago
Very happy with support!
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Posted 9 years ago
Hi Mike, Five star reviews are just great thank you for your time! Rob www.loadbalancer.org
Posted 6 years ago
Very Good Product...Perfect Support!!! Strongly Recommended to anyone!
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Posted 9 years ago
Hi Charalambos, Recommendation is the greatest tool in marketing, as it does it for you. We really are thankful for your review! Bri www.loadbalancer.org
Posted 6 years ago
Thorsten Wetzig was exceptionally helpful, thorough, and patient. I sincerely appreciate all of his knowledge and effort along with his easy going demeanor. It enabled me to have confidence that the problem was going to be resolved instead of worrying about what I would have to do when it didn't. A very valuable service to me. Thank you Loadbalancer and Thorsten for your expert help. -Dan
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Posted 9 years ago
Hi Dan, Thank you for your review, I will feedback your kind words to Thorsten and his manager so he knows what a great job he is doing! Thanks again. Gemma www.loadbalancer.org
Posted 6 years ago
I always get excellent support from loadbalancer.org. It is top notch service. I have been using them for 4 or 5 years and highly recommend their product.
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Posted 9 years ago
Hi Mike, Great review and we would always be grateful for your recommendation! Lisa www.loadbalancer.org
Posted 6 years ago
Would definitely recommend loadbalancer.org products and services. Their loadbalancer physical and virtual appliances are well put together, cost-effective, and would recommend them to anyone looking for an easy-to-configure yet capable load balancer to add to their infrastructure. The level of after-sales support they provide is also top notch. They are always quick to respond, polite, and resolve any queries with a minimum of fuss. These guys are a great example of how to run a support team, and I've had to deal with quite a few over the years!
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Posted 9 years ago
Hi Pete, Thank you for this excellent review, we really appreciate your time to leave us such amazing feedback! Rob www.loadbalancer.org
Posted 6 years ago
We've had an array of Loadbalancer.org appliances deployed for close to 10 years now and we will not consider another platform. These are simply the best loadbalancers. Occasionally we engage Lb.org support. With the live chat feature you get technical issues resolved immediately. - Joe Lucchesi USA Technologies
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Posted 9 years ago
Hi Joe, Nice review thank you! We appreciate each review it ensures we are heading the right way :) Henry www.loadbalancer.org
Posted 6 years ago
Service and support have always been top notch.
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Posted 9 years ago
Ich hatte am Anfang einige Probleme mit der Einrichtung da ein Loadbalancer neue Materie für mich war. Aber durch den wirklich guten Support konnte ich die Probleme sehr schnell beheben. Bei fast allen Anfragen musste ich maximal eine Stunde auf eine Antwort warten und ich meine nicht den Autoreply für den Ticketeingang.
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Posted 9 years ago
We have used these loadbalancers for several years now, and plan to continue to do so. They allow us to achieve high uptime, including during maintenance periods, as well as improving our overall system capacity. The LoadBalancer system is easy to use and has proven to be reliable as well.
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Posted 9 years ago
After a long and expensive market wide analysis of as many products as we could locate, including a viability study of an in house "roll-our-own solution, we decided on virtual cluster pair from Loadbalancer.org. There are very few products that "just work" and this is one of those. Excellent product and service, worth every penny of the comparatively very low cost. We would never look anywhere else now.
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Posted 9 years ago
Hi Mark, This review is just amazing, we are very thankful for your time and a very good review! Serena www.loadbalancer.org
Posted 6 years ago
Loadbalancer.org is rated 4.9 based on 1,527 reviews