Loadbalancer.org Reviews

Name: Loadbalancer.org
Address: 4550 Linden Hill Road, Suite 201, Wilmington, Delaware
Rating: 4.94

4.9 Rating 1,525 Reviews

100 %

of reviewers recommend Loadbalancer.org

Company Reviews

Metrics

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4.9

Based on 1,525 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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Loadbalancer.org 5 star review on 22nd December 2021

Loadbalancer.org 5 star review on 4th August 2021

Loadbalancer.org 5 star review on 7th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LB.org support is great! Been with them for years. Staff is courteous and really know their product. Lightning Fast response with quick resolution.”

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Posted 7 years ago

Hi Dave, thank you for your review and that is what we like to hear from a customer! Glad our support engineers are keeping up the good work :) Serena www.loadbalancer.org

Posted 7 years ago

“The function of the load balancer fit our requirements, however, it has been the after sales support that has been fantastic. The engineers I've spoken to are patient, knowledgeable, and reliable.”

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Posted 7 years ago

Hi Josh, That is exactly what we like to hear, the product does what it needs to do and the customer service has exceeded expectation, thank you for your review. Serena www.loadbalancer.org

Posted 7 years ago

“Stayed with me through the issue”

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Posted 7 years ago

Hi Scott, great glad you got the help you needed. Rob www.loadbalancer.org

Posted 7 years ago

“Their response time is very good, even though my issue that was not a severity 1 outage. The engineers understanding of their product and the related infrastructure where a load balancer plugs is top notch, allowing for a conversation with peers leading to swift and effective solutions.”

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Posted 7 years ago

Hi Richard, great we could help and you were more than satisfied with the service you received thank you for taking the time to leave us the review they are always a good way to see how we are doing! Serena www.loadbalancer.org

Posted 7 years ago

“We really like LoadBalancer.org ! Easy to use and really good support.”

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Posted 7 years ago

Great, thank you for your approval and five-star review :) Serena www.loadbalancer.org

Posted 7 years ago

“Loadbalancer is the most responsive, helpful vendor I deal with. They always have a solution and work to make sure we get the information we need to fix any issue. Thank you!”

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Posted 7 years ago

Hi Breanne, Thank you for your review, its good to hear back from our customers especially when they are as happy as you! Serena www.loadbalancer.org

Posted 7 years ago

“Fast Support - Good Appliance - Good Software!”

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Posted 7 years ago

Great, thank you for your review and appreciation! Henry www.loadbalancer.org

Posted 7 years ago

“The issue was resolved in timely manner. The supports are efficient and professional. I like the fact I get fast answers, from people who know what they are talking about.”

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Posted 7 years ago

Hi Ethan, Thank you for your excellent review and recognition of our support engineers :) Richard www.loadbalancer.org

Posted 7 years ago

“They solved my issue and i found some new things i can use.”

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Posted 7 years ago

Hi Derek, Excellent news, thank you for your time to leave us a review :) Serena www.loadbalancer.org

Posted 7 years ago

“Fred was very quick to respond and provide specific assistance to our problem. He included in depth, step-by-step instructions that were easy to follow with links and supporting photos and diagrams. Outstanding support for a critical asset in our system. He was very patient with me and the fact that the asset in question was in another building, in a secure space, at a "Black Sight". Thank you Fred. You are awesome. This sure beat emails back and forth.”

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Posted 7 years ago

Wow, excellent review thank you for taking the time to explain how Fred helped you! Lisa www.loadbalancer.org

Posted 7 years ago

“Absolutely great support, fast and efficient. I would however like more background on the problems.”

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Posted 7 years ago

Hi Chris, Thank you for your review, Henry is sending you an email. Serena www.loadbalancer.org

Posted 7 years ago

“Discovered an issue where loadbalancer.org VM during software update was not detecting Nutanix hypervisor, instead seeing it has Microsoft Hyper-V. The support and development teams worked quickly and communicated effectively to get to the root cause of the issue. Bugs happen to everyone but how a company responds to them makes all the difference.”

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Posted 7 years ago

Hi Dimitri, Thank you for your honest review, glad we could get this issue resolved :) Serena www.loadbalancer.org

Posted 7 years ago

“Excellent support. Aaron West went above and beyond our expectations troubleshooting and fixing our routing issues.”

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Posted 7 years ago

Hi Bryan, I will pass on your comments to Aaron. Thank you for leaving the review :) Serena www.loadbalancer.org

Posted 7 years ago

“They stick with you with and answer everything you ask!”

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Posted 7 years ago

Hi Matt, thank you and I am very pleased you got all the help you needed :) Lisa www.loadbalancer.org

Posted 7 years ago

“Free review of our current configuration.”

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Posted 7 years ago

Thank you for the 5* review! Richard www.loadbalancer.org

Posted 7 years ago

“I received great support helping me do a POC for our Azure build out. They continually helped me over the three days as I kept coming across questions.”

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Posted 7 years ago

Thank you for taking the time to leave us a review they are always appreciated! Rob www.loadbalancer.org

Posted 7 years ago

“Very knowledgeable, helpful and friendly”

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Posted 7 years ago

Great review, thank you :) Lisa www.loadbalancer.org

Posted 7 years ago

“Having raised a support issue with the team, I was impressed by their responsiveness and willingness to resolve the issue speedily and was pleased to see the issue resolved in short order.”

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Posted 7 years ago

Hi Brett, Excellent, it is nice to know when you reached out to support you were happy with the service, thank you for your feedback :) Richard www.loadbalancer.org

Posted 7 years ago

“Not many companies can you ask a question and have the complete answer 3 minutes later!”

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Posted 7 years ago

Hi Matt, Thank you for your review, and for recognising the hard work of our support engineers :) Serena www.loadbalancer.org

Posted 7 years ago

“Easy on the Wallet, Easy to impliment, Easy to Support, Excellent Documention.”

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Posted 7 years ago

Hi Daraius, Thank you for your review, it shows you are happy with us in all aspects! Serena www.loadbalancer.org

Posted 7 years ago

Loadbalancer.org is rated 4.9 based on 1,525 reviews