Loadbalancer.org Reviews

Name: Loadbalancer.org
Address: 4550 Linden Hill Road, Suite 201, Wilmington, Delaware
Rating: 4.94

4.9 Rating 1,526 Reviews

100 %

of reviewers recommend Loadbalancer.org

Company Reviews

Metrics

Info

4.9

Based on 1,526 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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Loadbalancer.org 5 star review on 22nd December 2021

Loadbalancer.org 5 star review on 4th August 2021

Loadbalancer.org 5 star review on 7th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Because of the way our loadbalancers are configured, I had an issue if one of the loadbalancers failed. I would have to rebuild both which caused downtime that won't be authorized. The folks at loadbalancer, especially Andruw Smalley worked with me via email and telephone to create a process that would allow me to rebuild a loadbalancer and rejoin the cluster. I could NOT be happier with the support loadbalancer provided.”

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Posted 6 years ago

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Andruw is truly a gem to have on our team! We count ourselves lucky for customers like you. Serena www.loadbalancer.org

Posted 6 years ago

“Thank you for a quick and concise response! A pleasure to deal with.”

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Posted 6 years ago

Hi Alex, Thank you for your review and appreciation :) Serena www.loadbalancer.org

Posted 6 years ago

“Everyone I have worked with so far has been incredibly helpful, responsive, and courteous. I wish all Technical Support was as helpful as the people I have worked with so far.”

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Posted 6 years ago

Hi Matthew, Thank you for the recognition of the work of our support engineers, this review is greatly appreciated. Lisa www.loadbalancer.org

Posted 6 years ago

“Super fast support with precise answers all the time :)”

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Posted 6 years ago

Great review and greatly appreciated! Serena www.loadbalancer.org

Posted 6 years ago

“Very fast and excellent support. Thanks!”

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Posted 6 years ago

Hi Jimmy, Thank you for your review, and your recognition of our support engineers. Lisa www.loadbalancer.org

Posted 6 years ago

“Quick response as usual.”

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Posted 6 years ago

Hi Rob, Thank you for your five-star review :) Serena www.loadbalancer.org

Posted 6 years ago

“Excellent support as always”

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Posted 6 years ago

Hi Hakan, Your review is most appreciated thank you. Serena www.loadbalancer.org

Posted 6 years ago

“Would just like to give you a massive thank you Andrei, you helped me redeploy our master load balancer, which wasn’t without issues. I was very impressed with the effort you went to which resolved our issue and saved the day! I said to you after you resolved the issue that it was the best remote support session I have had in my career, no doubt a credit to your company indeed. Thank you so much Andrei!! Please forward this to your manager as I want your guys to know what an excellent service you provided, outstanding job indeed!”

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Posted 6 years ago

Hi Andrew, Thank you so much for leaving us such a positive kind review. Andrei is a credit to loadbalancer.org and I promise your feedback will be seen by his manager. Thanks again! Serena www.loadbalancer.org

Posted 6 years ago

“Andruw Smalley is a super smart guy. Knows his stuff inside and out. He helped me upgrade to the latest version and helped me configure 4 of my servers on the loadbalancer. Thank you so much.”

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Posted 6 years ago

Hi Patrick, Excellent review, thank you for the special mention to Andruw Smalley, I will make sure he hears your feedback! Serena www.loadbalancer.org

Posted 6 years ago

“All our systems are in hospital environment. Mission Critical. The fact that Loadbalancer support team understands this is very much appreciated. We can not update, test etc these devices without proper site approvals and sometimes this takes a while. Loadbalancer support works with us to overcome this. Every person I have dealt with is highly skilled, trained and pleasant.”

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Posted 6 years ago

Hi Sohrab, Great feedback and a great acknowledgement to our staff. Thank you for your time! Serena www.loadbalancer.org

Posted 6 years ago

“always very quick response and to the point”

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Posted 6 years ago

Hi Todd, Great review thanks! Lisa www.loadbalancer.org

Posted 6 years ago

“This guy are so good ...”

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Posted 6 years ago

Hi Hesham, We are pleased you are happy with the service :) Serena www.loadbalancer.org

Posted 6 years ago

“Helped modify a custom script to achieve the health check required. Thank you”

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Posted 6 years ago

Hi Graham, We are pleased that you have received the support required, thank you for your time to leave us the review. Serena www.loadbalancer.org

Posted 6 years ago

“The commitment and skills of the Loadbalancer engineers helped us through a stressful migration. As always, we could count on them.”

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Posted 6 years ago

Thank you for your review, it is what we are here for but its great to read the appreciation, thanks again. Rob www.loadbalancer.org

Posted 6 years ago

“it just works”

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Posted 6 years ago

Thank you for your review :) Serena www.loadbalancer.org

Posted 6 years ago

“Very good "Appliances" and very experienced people 24/7”

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Posted 6 years ago

Hi Stefan, Thank you we are happy that you like the appliance and service :) Serena www.loadbalancer.org

Posted 6 years ago

“Logged an initial problem, generated 3 different ones over the course of the day and all were promptly responded to and solved. I feel I have always a great response to all calls I have logged.”

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Posted 6 years ago

Hi Shane, Great news, its nice to hear the support engineers are doing a good job. Thank you for your time to leave loadbalancer.org a review. Richard www.loadbalancer.org

Posted 6 years ago

“Response time was very fast, and I had an answer even faster! Very friendly and thorough explanation from your rep Thorsten.”

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Posted 6 years ago

“Excellent Support!”

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Posted 6 years ago

Hi Roland, Thank you for your review. Serena www.loadbalancer.org

Posted 6 years ago

“fast expert advice is consistently received from the team”

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Posted 6 years ago

Hi Mark, Thank you for your review, with reviews like yours we know we are working well :) Lisa www.loadbalancer.org

Posted 6 years ago

Loadbalancer.org is rated 4.9 based on 1,526 reviews