Loadbalancer.org Reviews

Name: Loadbalancer.org
Address: 4550 Linden Hill Road, Suite 201, Wilmington, Delaware
Rating: 4.94

4.9 Rating 1,526 Reviews

100 %

of reviewers recommend Loadbalancer.org

Company Reviews

Metrics

Info

4.9

Based on 1,526 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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Loadbalancer.org 5 star review on 22nd December 2021

Loadbalancer.org 5 star review on 4th August 2021

Loadbalancer.org 5 star review on 7th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, precise and quick support, even on Weekends!”

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Posted 6 years ago

Hi Charris, Thank you for another kind review and appreciation of our 24/7 support :) Henry www.loadbalancer.org

Posted 6 years ago

“Quick response to the ticket as usual.”

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Posted 6 years ago

Thank you for your five-star review and mentioning our prompt response times :) Lisa www.loadbalancer.org

Posted 6 years ago

“Had to upgrade through a few versions and although ran into a couple fo issue support was quick and very helpful”

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Posted 6 years ago

Hi Dave, Thank you so much for your review, Excellent news that you got the help you required to upgrade your version. I will update support on your feedback. Serena www.loadbalancerorg

Posted 6 years ago

“Super service!”

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Posted 6 years ago

Hi Roland, Thank you for your five-star review :) Lisa www.loadbalancer.org

Posted 6 years ago

“Service and support is as good as it gets - just what you need for piece of mind on a mission critical product.”

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Posted 6 years ago

Hi Trevor, Excellent review thank you for your time and appreciation we are most grateful :) Serena www.loadbalancer.org

Posted 6 years ago

“I worked with a few different members of the support staff while trying to get our appliance from evaluation to production. Every time I've reached out I received a quick, accurate response as well as occasionally getting suggestions for things that were only kind of related to what I asked. The outstanding support I received during my evaluation was what lead me to recommend the products as my suggestion out of three appliances evaluated. Kudos to all the loadbalancer.org support staff.”

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Posted 6 years ago

Hi Chad, WOW what a great review! The support engineers find it their pleasure to go out of their way to help! Thank you kindly for your generously worded review. Serena www.loadbalancer.org

Posted 6 years ago

“Loadbalancer support went far above my expectations of what support should be. Emailed support for a new case, got a reply within minutes, support tech within 10-15 mins, tech diagnosed our problem within 30-45mins. Andruw Smalley worked passed his scheduled work day to see that we were in great shape for the next day. Followed up with me early in the morning to get us 100% functional. I couldn't be happier with the support provided and wish all support was handled in this way. I thank loadbalancer and Andruw for beyond perfect support! I'd buy his family dinner and a round. Cheers! Ron”

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Posted 6 years ago

Hi Ron, I want to say thank you for taking the time to leave us such a kind wordy review. I will inform Andruw of your praise and his manager! Thanks again Serena www.loadbalancer.org

Posted 6 years ago

“Fastest support I did ever experience”

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Posted 6 years ago

Great, that is what we like to hear! Thank you for taking the time to leave us your positive review. Henry www.loadbalancer.org

Posted 6 years ago

“I get great service from the support team. Thanks.”

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Posted 6 years ago

Hi, Thank you for your review! Our support team is always happy to help. Brigita www.loadbalancer.org

Posted 6 years ago

“Quick response to my support question surrounding the Intel CPU issues for both Meltdown and Spectre.”

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Posted 6 years ago

Hi George, Thank you for your review and appreciation of our support engineers. Brigita www.loadbalancer.org

Posted 6 years ago

“The support team were very quick to respond and resolve my issue. Great service”

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Posted 6 years ago

Hi, Thank you for your review and recognition of our support team. Brigita www.loadbalancer.org

Posted 6 years ago

“Once again, I was glad to find out how professional & successful loadbalancer.org technical support is. I especially liked very much the fact that, in several cases, their engineers even offer to connect remotely to customers' systems and take over to resolve their problems - very efficient & time-saving when we are under some tight dead-line.”

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Posted 6 years ago

Hi Panos, Thank you for such a positive review and great recognition to the support engineer dealing with your remote session! I am glad that we made you a happy customer once again :) Brigita www.loadbalancer.org

Posted 6 years ago

“Very quick resolution to my problem and great communication skills!”

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Posted 6 years ago

Hi George, Thank you for your review, glad we could help! Brigita www.loadbalancer.org

Posted 6 years ago

“We have had zero downtime with this product. It is extremely cost-efficient and works very well.”

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Posted 6 years ago

Hi, Thank you for leaving us your kind review. Brigita www.loadbalancer.org

Posted 6 years ago

“We chose your product partly because of the excellent support and I am happy that we made that choice.”

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Posted 6 years ago

Hi John, That's great we are happy you chose us too! Thank you also for leaving us this five-star review :) Serena www.loadbalancer.org

Posted 6 years ago

“I just have a remote session with support using team viewer whereby they will come in remotely to fix the load balancers. This will ease the top folks concern about security as you can tell them you are watching over the session instead of just giving the support remote SSH access. The fix is quick and it is much faster than email support. Great product and service!”

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Posted 6 years ago

Hi, Thank you what a great review and great recognition to the support engineer dealing with your remote session! That is what we like to hear great product and service, thanks again :) Serena www.loadbalancer.org

Posted 6 years ago

“A quick response from your team that has resolved the issue. Thank you for all your help.”

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Posted 6 years ago

Thank you for your review, we are glad your issue has been fixed. Lisa www.loadbalancer.org

Posted 6 years ago

“Our Management was hesitate to move on from hardware LB to Software Load Balancer(Virtual) in first place; but with this product, its features, stability and most importantly lightning fast support changed thoughts about LB in our Management team and eased our (technical peoples)lives. We are using this since last 3 years and we get everything addressed in very quick time, Thank you very much and keep it up the good work...!”

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Posted 6 years ago

Hi Mangesh, Thank you for your review and feedback, we are very happy you are impressed with the service you have received from loadbalancer.org. Serena www.loadbalancer.org

Posted 6 years ago

“Doing some pre-sales research and got my answers quickly. Thank for your help.”

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Posted 6 years ago

Thank you for your review, we are glad you got the help you required. Serena www.loadbalancer.org

Posted 6 years ago

“loadbalancer.org support is very quick to respond and a very knowledgeable about their product. Very good experience.”

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Posted 6 years ago

Hi Mike, Great review thank you for recognising our support engineers. Lisa www.loadbalancer.org

Posted 6 years ago

Loadbalancer.org is rated 4.9 based on 1,526 reviews