Loadbalancer.org Reviews

Name: Loadbalancer.org
Address: 4550 Linden Hill Road, Suite 201, Wilmington, Delaware
Rating: 4.94

4.9 Rating 1,526 Reviews

100 %

of reviewers recommend Loadbalancer.org

Company Reviews

Metrics

Info

4.9

Based on 1,526 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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Loadbalancer.org 5 star review on 22nd December 2021

Loadbalancer.org 5 star review on 4th August 2021

Loadbalancer.org 5 star review on 7th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Support techs at loadbalancer.org were incredibly helpful in assisting with a production-cluster upgrade (we were several versions behind), including 1) asking for my timeframe so it was on their schedule as well, 2) asking for a copy of the current configuration, 3) going over it and detailing what they found, and 4) suggesting a step-by-step process tailored to my setup, including advice on what to do if I saw a certain condition during the upgrade. Of course the upgrade went without a hitch. I followed-up with 1-2 questions, which they handled promptly. I will say that I have not had to use them in an emergency scenario and I'm technically savvy enough to do most actions myself - but if I have any need to clarify something, I do not hesitate to reach out, as they are knowledgeable about the product and and its' capabilities. That's important to know you have when you truly need it.”

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Posted 5 years ago

Its always refreshing to hear what a good job the support team are doing and that our customers are happy! Your review is excellent and detailed thank you :) Gemma www.loadbalancer.org

Posted 5 years ago

“Very prompt attention from knowledgaeable & helpful engineer Call resolved during one teamviewer session, with follow up links to resources used to resolve issue sent afterwards Thanks very much”

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Posted 5 years ago

This review explains how our engineers go above and beyond, we always appreciate receiving reviews so thank you for your time! Serena www.loadbalancer.org

Posted 5 years ago

“Excellent support!”

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Posted 5 years ago

Hi Dominic, Excellent five-star review, thank you! Lisa www.loadbalancer.org

Posted 5 years ago

“Thorsten did a fantastic job and provided excellent support. Loadbalancer in the past has always provided great support. Please keep up the good work.”

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Posted 5 years ago

“fast response, recognized and fixed issue quickly. Big Thanks”

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Posted 5 years ago

Thank you for your review and thanks :) Serena www.loadbalancer.org

Posted 5 years ago

“Loadbalancer.org has provided very quick and efficient technical support. We were able to resolve the issue very quickly.”

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Posted 5 years ago

Hi Paul, Quick and accurate is what you need when you contact any support team so thank you for highlighting the knowledge our team have, we are really thankful for your time :) Serena www.loadbalancer.org

Posted 5 years ago

“Great support, fix first time.”

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Posted 5 years ago

Hi Richard, We appreciate your review and we are glad you issue has been solved! Gemma www.loadbalancer.org

Posted 5 years ago

“The level of knowledge is much more than expextected. Excellet disposition, unparallel.”

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Posted 5 years ago

Excellent review, we really appreciate your gratitude. Serena www.loadbalancer.org

Posted 5 years ago

“The ideal symbiosis: very good product and exceptional support.”

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Posted 5 years ago

Hi Alvaro, Thank you for your 5-start review! I'm pleased to hear you are happy with our product and service. Brigita www.loadbalancer.org

Posted 5 years ago

“This review is regarding support deliverd by loadbalancer.org; last week we had issues on a site; no possibilit for loadbalancer to connect to the unit; no signal for mobile phone for support in the server room; but with help of support people from loadbalancer got instructions via email and within 1.5 hours we managed to have everything up and running. i allways find responses from Loadbalancer.org very quick. So very positive :-) thanks!”

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Posted 5 years ago

Hi Obele, This is an outstanding review that highlights the dedication of our staff. Thank you for your generous review! Serena www.loadbalancer.org

Posted 5 years ago

“Best support ever! Thorsten is GREAT!”

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Posted 5 years ago

Awesome review thank you! Lisa www.loadbalancer.org

Posted 5 years ago

“Excellent support on my questions about our instance in AWS. We were quickly able to determine the status of the instances and verify performance. After a quick review we were able to determine that our instance size needed to be increased. Thanks again for the great support Andruw.”

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Posted 5 years ago

Hi Jeffrey, Perfect review, thank you for your recognition of Andruw I will feedback yout thanks! Serena www.loadbalancer.org

Posted 5 years ago

“Very ease to configure Virtual IP's and WAF. We have decided to buy this product to balance a vast array of services.”

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Posted 5 years ago

Hi Diogo, Excellent review! Thank you for your time and we welcome you as a customer. Serena www.loadbalancer.org

Posted 5 years ago

“These guys know their stuff and are always willing to help”

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Posted 5 years ago

Great review! Thank you. Serena www.loadbalancer.org

Posted 5 years ago

“Many thanks to the technical support of loadbalancer. Real professionals.”

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Posted 6 years ago

Hi Vadim, Thank you for your review, I will feedback your praise to the support engineers! Henry www.loadbalancer.org

Posted 6 years ago

“As always, it was great.”

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Posted 6 years ago

Hi Brian, We are pleased to hear you are happy with the service provided, thank you for your time to leave us a review. Rob www.loadbalancer.org

Posted 6 years ago

“Support was excellent and within 5 minutes given me the files I required.”

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Posted 6 years ago

Hi Darren, Thank you for your excellent review! Lisa www.loadbalancer.org

Posted 6 years ago

“The staff once again resolved our issue faster than I was able to apply the fix!”

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Posted 6 years ago

Great! glad we could help :) Thank you for your review. Serena www.loadbalancer.org

Posted 6 years ago

“Very quick and helpful support.”

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Posted 6 years ago

Hi Lee, Thank you for your review, it is always nice to hear back from our customers! Gemma www.loadbalancer.org

Posted 6 years ago

“Requested an mai installer, had it turned round in less than a week.”

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Posted 6 years ago

Great review, thank you :) Serena www.loadbalancer.org

Posted 6 years ago

Loadbalancer.org is rated 4.9 based on 1,526 reviews