Loandrone, Inc. Reviews

Name: Loandrone, Inc.
Rating: 4.83

4.8 Rating 583 Reviews

98 %

of reviewers recommend Loandrone, Inc.

Company Reviews

Metrics

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4.8

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Kevin is a nice and very hard working loan officer.”

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Posted 3 years ago

“Andy was great and very helpful. He did a great job even during emergency fires in his area. He was always prompt with responses. The refinance was delayed due to switching lenders halfway. Although this didn't not impact my lone rate, it was frustrating. The advertisements from Loan drone were intentionally designed to look like there were coming from my current lender. It wasn't tell after starting the process I noticed very fine print indicating they were not associated. This seems like a very shady practice and is the main reason I am only giving 3 stars.”

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Posted 3 years ago

“Overall I am satisfied! Service was good but not what I would consider excellent due to inconsistent communication.”

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Posted 3 years ago

“Kevin was very helpful and took time to answer all questions. I would still like to receive a printed copy of settlement papers. I requested this but have not received it. Jill A. Carter”

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Posted 3 years ago

“Rick was and is awesome to deal with. Always honest and upfront about everything I talked to him about. I will keep Rick phone number for future use. As far as I’m concerned he will be my loan broker forever. I pass out his number every time I can.”

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Posted 3 years ago

“Frank was very knowledgeable and helpful. The whole process was quick and painless.”

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Posted 3 years ago

“So fast and efficient!”

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Posted 3 years ago

“Excellent service and a simple process. Great customer service and conversation.”

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Posted 3 years ago

“My wife and I were first time home buyers and after 3 years of owning it, we decided to refinance. We were very nervous based on our inexperience with the mortgage loan process. We ended up contacting Kristi and she was incredible. She made sure she answered our non-stop questioning and we constantly told her how much we appreciated that. She was completely professional and caring and I definitely recommend her. She made the process as smooth as possible with quick results.”

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Posted 3 years ago

“They are quick and fast.My loan was done after 4 weeks.”

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Posted 3 years ago

“Kurt was extremely helpful and informative. We were amazed at how quickly the process was completed!”

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Posted 3 years ago

“Kurt was fantastic to work with - we had (our fault) to re work the loan a few times and he was on top of everything. Cannot recommend him highly enough!”

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Posted 3 years ago

“Refinancing can be a scary and daunting process. However, Kurt made the experience easy and pleasant despite being the 2,500 miles distance, literally across the country. Finding a friendly, accommodating, patient and understanding professional who takes time to explain and answer questions can be difficult, but we hit the jackpot with Kurt. Thank you Kurt and everyone at Loandrone for all your help and guidance, we are so happy with our experience and will recommend to anyone looking for these services.”

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Posted 4 years ago

“The process was unbelievably fast and efficient. Would highly recommend. Frank was very responsive and knows his business.”

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Posted 4 years ago

“All aspects of the loan process went smoothly.”

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Posted 4 years ago

“Frank was very helpful, responded to questions promptly and clearly, and delivered a great rate for us. Highly recommended for simplicity and transparency.”

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Posted 4 years ago

“Jai was super helpful through a stressful moment of refinancing. I highly recommend him for people looking for a loan officer that will listen, care, and do all he can to make sure you're getting into the best refinance loan possible. Thank you Jai for everything you did for me!”

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Posted 4 years ago

“Kevin did a great job helping my family refinance our home and take advantage of better rates. He helped us navigate through the refi process and ensured we were satisfied with the outcome. He is responsive, upfront and helpful. I recommend him to anyone looking to refinance their home.”

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Posted 4 years ago

“Kevin stayed on top of the process from start to finish. Well done.”

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Posted 4 years ago

“I was very happy with Kristi Mattuch. Please don't make me fill out a questionnaire.”

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Posted 4 years ago

Loandrone, Inc. is rated 4.8 based on 583 reviews