Loandrone, Inc. Reviews

Name: Loandrone, Inc.
Rating: 4.83

4.8 Rating 583 Reviews

98 %

of reviewers recommend Loandrone, Inc.

Company Reviews

Metrics

Info

4.8

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and very professional!”

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Posted 2 years ago

Thank you for your feedback Francisco

Posted 2 years ago

“Kristi was amazing and so thorough and quick. We appreciate everything her and loandrone did for us!”

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Posted 2 years ago

“Kristi Mattauch was absolutely fantastic to work with - period. Can’t get much better - quality and frequency of communication, knowledge of the process, recommendations, etc. So glad we completed this refi!”

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Posted 2 years ago

“Kristi was highly professional as she worked with us, understood our situation and helped us obtaining the re finance we were looking for.”

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Posted 2 years ago

“Michelle was on call everyday and walked through the process carefully. My only slow down was the appraisal company was incommunicative; which was not a part of LoanDrone and out of our hands. Michelle handled that as well as possible so we still closed on our original deadline. Friendly, efficient, and effective.”

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Posted 2 years ago

“Kristi Mattauch is a straight boss! 3 loans and 2 refinances, always excellent service! Customer for life.”

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Posted 2 years ago

“Kristi!! Thank you so much! You are a total treasure. I don’t know how this has happened with so little input from me! You are a magician! Thank you so very much. Wishing you happy holidays and a great 2022!”

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Posted 2 years ago

“Never knew a refi could be soooo easy! One and done in about 20 days!!!! Will definitely use again should the need arise!”

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Posted 2 years ago

“Michelle did an amazing job on our loan. She was very detailed and made it so easy to communicate bcuz we are in a different state. Thank you Michelle for all your love and care❤️”

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Posted 3 years ago

“Michelle Lee did such an awesome job during this transaction we're just so pleased that everything worked out the way it did. She was very effective and fast and very professional!”

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Posted 3 years ago

“Kristi was the best loan officer I have ever worked with. Confident, knowledgeable, persistent, good communicator, available 24/7. Give her a raise.”

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Posted 3 years ago

“Scott helped us get our home loan refinanced and he was so thorough with all the processes and he went above and beyond answering whenever we had questions. Scott made the whole process so seamless to us and we appreciate all that Scott did for us!! I would definitely recommend Scott to my friends and anyone who is in the look out for the loan processing.”

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Posted 3 years ago

“Kristi was a pleasure to work with! She was available 24/7, and very quick to reply. She found the best loan for us, and worked very hard to get it through the finish line. Would recommend and work with again!”

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Posted 3 years ago

Thank you for your kind words. We appreciate your business and look forward to serving you again in the future.

Posted 3 years ago

“Eric has been great to work with. He kept me updated and made this whole process as seamless as possible. I would highly recommend him and work w/him again. Thank you.”

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Posted 3 years ago

Awesome, so grateful for your kind words. Thank you, David.

Posted 3 years ago

“Erik was awesome and definitely would refer all my friends and family to him because of the great work he did on our loan.”

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Posted 3 years ago

Thanks for leaving us a review. Great to hear of your positive experience. So grateful for your referrals.

Posted 3 years ago

“Awesome experience! Especially in comparison with other companies I have dealt with!!”

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Posted 3 years ago

Thanks, Evelyne We are so excited and happy to hear that you had a great experience. We look forward to serving you again.

Posted 3 years ago

“Kevin is very knowledgeable and helpful at all stages.”

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Posted 3 years ago

Thank you for your valuable feedback.

Posted 3 years ago

“Great experience work with Kurt!”

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Posted 3 years ago

Hi Han Thank you for your response. We look forward to working again.

Posted 3 years ago

“He very responsive and informative for whole mortgage process.”

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Posted 3 years ago

Thank you for your feedback. We are happy to hear that you were satisfied with the experience.

Posted 3 years ago

“I worked with Michelle Lee on a very time sensitive refinance. Michelle had worked with my family on a previous financing. I contacted Michelle to do a 15 year at the lowest interest rate I have ever seen on record. I knew we had 48 hours at best to pull this thing off. We were right, the following Monday the rates were up over 25 points! Michelle efficiently collected everything that she needed from us and pulled it off, it was locked 1.75%! We started around lunch on a Thursday and done 24 hours later. As the loan moved through to signing Michelle collected the rest of the information that she needed. She was so patient and brought tremendous energy to every conversation. She worked so hard, even on weekends, and communicated each step throughout the process. She directly helped us with some of our home insurance stuff we were having a bit of a challenge getting, and we had an HOA that we needed help on getting information. She stepped right in and did it. At one point we were up pretty tight against our loan lock date and Michelle took a break for some personal time on a trip. She did not take a break from our business though, on her personal trip we had several communications and information transfers and she got it done. She was incredibly selfless, cares so much about the client, makes the business understandable to us average Joes, and lastly....Michelle was a lot of fun to work with on what is pretty complicated business. We will work with Michelle again and we will refer her to every person we meet that needs financing or a refinancing! Excellent job, 6 stars.”

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Posted 3 years ago

Wow 👌. Thank you so much for leaving us a review. We are so happy to hear of your experience and appreciate your kind words. We are grateful for your references and look forward to serving you again in the future.

Posted 3 years ago

Loandrone, Inc. is rated 4.8 based on 583 reviews