Loandrone, Inc. Reviews

Name: Loandrone, Inc.
Rating: 4.83

4.8 Rating 585 Reviews

98 %

of reviewers recommend Loandrone, Inc.

Company Reviews

Metrics

Info

4.8

Based on 585 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“He very responsive and informative for whole mortgage process.”

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Posted 3 years ago

Thank you for your feedback. We are happy to hear that you were satisfied with the experience.

Posted 3 years ago

“I worked with Michelle Lee on a very time sensitive refinance. Michelle had worked with my family on a previous financing. I contacted Michelle to do a 15 year at the lowest interest rate I have ever seen on record. I knew we had 48 hours at best to pull this thing off. We were right, the following Monday the rates were up over 25 points! Michelle efficiently collected everything that she needed from us and pulled it off, it was locked 1.75%! We started around lunch on a Thursday and done 24 hours later. As the loan moved through to signing Michelle collected the rest of the information that she needed. She was so patient and brought tremendous energy to every conversation. She worked so hard, even on weekends, and communicated each step throughout the process. She directly helped us with some of our home insurance stuff we were having a bit of a challenge getting, and we had an HOA that we needed help on getting information. She stepped right in and did it. At one point we were up pretty tight against our loan lock date and Michelle took a break for some personal time on a trip. She did not take a break from our business though, on her personal trip we had several communications and information transfers and she got it done. She was incredibly selfless, cares so much about the client, makes the business understandable to us average Joes, and lastly....Michelle was a lot of fun to work with on what is pretty complicated business. We will work with Michelle again and we will refer her to every person we meet that needs financing or a refinancing! Excellent job, 6 stars.”

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Posted 3 years ago

Wow 👌. Thank you so much for leaving us a review. We are so happy to hear of your experience and appreciate your kind words. We are grateful for your references and look forward to serving you again in the future.

Posted 3 years ago

“Kevin was excellent in his communications and showed great patience in going over the nuances of doing a refinance. I will highly recommend Kevin and Loandrone to all my acquaintances. Thank you.”

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Posted 3 years ago

Thank you for this amazing review. We are so happy to hear that all your concerns were answered to your satisfaction. We are grateful for your referral and look forward to serving you again in the future.

Posted 3 years ago

“Michelle was terrific, promptly returned calls and walked us through the entire process. Felt that she was our advocate and wonderful to work with.”

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Posted 3 years ago

Hi Douglas, We're happy your loan process with Michelle went so smoothly. Thank you for your review, it is greatly appreciated!

Posted 3 years ago

“Very nice loan officer, gave me a few different options and made it happen!”

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Posted 3 years ago

Hi Zach, We're happy you had a positive and successful loan process with Loandrone. Thank you for your feedback!

Posted 3 years ago

“Kevin Irribarin was very helpful to our inquiries even we did not sign up for loan yet. Gave us a good advice and honest. We had our second loan with him. We could not find any other loan officer. We recommended him to all our families and friends.”

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Posted 3 years ago

Hi Emmanuel, We are happy to you hear you had such a great experience with Kevin. We thank you for recommending Kevin and Loandrone to your friends and family and look forward to serving you again in the future!

Posted 3 years ago

“Michelle rocked. Was on top of everything and made the process smooth & easy :)”

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Posted 3 years ago

Hello George, We truly appreciate your feedback and are delighted to know your loan process with Michelle was smooth and easy. We look for forward to serving you again!

Posted 3 years ago

“Kristi & Pascale were so helpful through the entire process, I felt like Kristi was truly doing everything to get me the best rate. We had a couple little hiccups (my fault not theirs) along the way, but all in all in went very smoothly and I'm saving a significant amount of money.”

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Posted 3 years ago

Hello Kayla, We are so happy that you found your loan process smooth and had such a positive experience with Kristi & Pascale. Thank you for your feedback, we look forward to working with you again in the future!

Posted 3 years ago

“A good experience. Kevin made the application as painless as possible. He directed his assistance to help extracting needed data from the homes assoiation, which reduced my workload”

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Posted 3 years ago

Hello Stephen, We're happy to hear your experience with Kevin was so positive and that he was able to help alleviate some areas of the loan process for you. We truly appreciate the feedback and look forward to serving you again in the future.

Posted 3 years ago

“Jai was very helpful in closing our loan. Since we were not finding the appraisers in time due to this market, we were little worried about the closing timelines. He really worked hard and followed up with the appraisers and made it happen in time. He took this situation very seriously and followed up to rush the appraisal and got it on time, thats what we expect from any lender. I am very happy working with Jai and I will definitely work with him in future and I will refer him to my friends as well. Thanks Jai.”

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Posted 3 years ago

Hi Praveen Thank you for taking the time to leave us a review. We truly appreciate it and so happy to hear that you were completely satisfied with our level of care and service. We are grateful for your referrals and look forward to serving you again in the future.

Posted 3 years ago

“Kevin was great to work with! He was very courteous and extremely efficient. The process of refinancing was far less effort than I expected and it's likely because Kevin knows the process so well.”

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Posted 3 years ago

Juan, we are delighted to hear about your valuable feedback. Yes, we are blessed to have an amazing team that makes the whole process seem like a breeze. We look forward to working again in the futre.

Posted 3 years ago

“Kristi and Pascale made my whole refinance process so easy! Kristi did absolutely everything for me and kept me informed throughout the whole process. She did everything she could to get me the best rates and lower my closing costs as much as possible. Just wish fees were a bit lower. Thank you so much!”

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Posted 3 years ago

HI Khulan, Great to hear that you found the whole process easy and were satisfied with the level of care and communication. Thank you for taking the time to give us feedback.

Posted 3 years ago

“Awesome experience! Thanks Robert!”

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Posted 3 years ago

Thanks for your feedback Justin, we're happy to hear your experience was so positive!

Posted 3 years ago

“Kurt Stapf did an awesome job securing this loan for us. He will be highly recommended for anybody I know looking to refi”

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Posted 3 years ago

Thank you for your recommendations. We are glad to hear that you were happy working with us. Look forward to serving you again.

Posted 3 years ago

“The service was excellent from beginning to end. Jai led me through the process in a most professional and skilled manner and could answer all my questions, etc. When we encountered some problems with the mortgage company in terms of having to repeat paper work he stepped in and ironed the problems out. In short, the service was tops.”

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Posted 3 years ago

Thank you, we are happy that you were satisfied with the level of service. We have noted your feedback regarding duplication of paperwork, will work on improving the process. Look forward to serving you again.

Posted 3 years ago

“Best mortgage experience so far. We just refinanced our primary home and Kristi was beyond expectations. We have never had anyone who did so much for us to save every penny. I reached out to Kristi after receiving an ad on the mail (which I have never done before and usually don't even pay attention to), and I'm glad I did because the whole process was so smooth with her. Highly recommended.”

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Posted 3 years ago

Thank you for your feedback Sophie! We're happy that your experience with Kristi was so positive. Our loan officers have years of experience and are here to make your loan process as quick and painless as possible!

Posted 3 years ago

“I can't recommend Kristi highly enough. We have done two re-fi's with her, and we couldn't be happier with the results. She was indefatigable in her efforts to make things work for us and always patient. She really, REALLY knows what she's doing. Everyone should be as good at their jobs as she is at hers.”

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Posted 3 years ago

Thank you for your feedback Lisa! We're happy that your experience with Kristi was so positive throughout both of your refinances. Our loan officers have years of experience and will always help you choose the best option available to you!

Posted 3 years ago

“Just closed my re-finance with Loandrone! This has been my best mortgage experience to date. Erik Forgue was knowledgeable, courteous and kept me informed of the progress at all phases of the process. Thank you Loandrone for making this such a painless process!”

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Posted 3 years ago

Thank you for your feedback Fredrick! We're happy that your experience with Erik & Loandrone was so positive. Our loan officers have years of experience and are here to make your loan process as quick and painless as possible!

Posted 3 years ago

“Jai Did a great job supporting me and my timelines. His follow ups were good and in a timely manner. He set clear expectations and delivered what I needed”

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Posted 3 years ago

Thank you for your feedback Venkataraman! We're happy that your experience with Jai & Loandrone was so positive. Our loan officers have years of experience and are here to make your loan process as quick and painless as possible!

Posted 3 years ago

“I've had a very good experience with Carley. She's professional, easy to reach, and explains the numbers and terms clearly. I strongly recommend Carley to other potential customers. Eddy Lee”

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Posted 3 years ago

Thank you for your feedback Eddy! We're happy that your experience with Carley & Loandrone was so positive. Our loan officers have years of experience and will always help you choose the best option available to you! Thank you for your recommendation!

Posted 3 years ago

Loandrone, Inc. is rated 4.8 based on 585 reviews