Loandrone, Inc. Reviews

Name: Loandrone, Inc.
Rating: 4.83

4.8 Rating 585 Reviews

98 %

of reviewers recommend Loandrone, Inc.

Company Reviews

Metrics

Info

4.8

Based on 585 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and great rates.”

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Posted 2 years ago

“This was a great process. As long as you have all of your paperwork ready to go they will take care of the rest. Got me everything I wanted and more.”

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Posted 2 years ago

“Kristi made this process easy. We had to take a while on our end and her patience, communication, and help made this process very smooth and easy to understand. It was great and I will definitely recommend her help to anyone.”

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Posted 2 years ago

Thanks, James. We appreciate your feedback and are happy to hear all went well. Glad to have served you. Look forward to working again in the future.

Posted 2 years ago

“This is my second escrow with LoanDrone and they are rockstars! Loan Officer , Rick Rawlin and Processor Sierra Garcia were always responsive and super helpful to me and my clients. Great experience and will definitely continue to use them in the future. I highly recommend them. Early closing at 21 days for 30 day escrow every time.”

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Posted 2 years ago

Francesca, you are a rockstar. Thanks for the Video review. :) We look forward to working with you and serving your clients. Thanks from the bottom of our hearts for giving us the opportunity.

Posted 2 years ago

“They stayed in contact with and talked with you every step of the way. They made my loan very easy.”

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Posted 2 years ago

“Overall great experience. Had some struggles at the end but Sierra Garcia came in and helped out. She kept us informed all the way till closing.”

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Posted 2 years ago

Aww, thanks, Tina. Glad it worked out in the end. We look forward to serving you again.

Posted 2 years ago

“If you ever decide to refinance your home you should try this company. The team is awesome they take you step-by-step they communicate very well and they make sure that you have a wonderful out coming.”

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Posted 2 years ago

Wow. Thanks, Idesa. This is amazing to hear given the fact that we really strive to communicate every step of the way and to make sure our clients are served well. Grateful for your recommendations and look forward to working again in future

Posted 2 years ago

“Kristi Mattauch was easy to communicate with when we had questions that needed to be answered. Always pleasant made process flow smoothly. Loantrone INC process was well organized.”

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Posted 2 years ago

“Kristi Mattauch Was so pleasant to work with she made the loan process very easy. She also disclosed things and benefits to me that other previous loan offices failed to meet you. She comes highly recommended. Keep up the good work”

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Posted 2 years ago

“Kristi was really awesome to work with. She really showed she cared. Looking forward to working with her again in the future if need be.”

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Posted 2 years ago

“John Maiello was great to work with and look forward to future interactions with him.”

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Posted 2 years ago

“Always helpful and answered every question. Thank you!”

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Posted 2 years ago

“Kristi made the process so easy from A to Z. I really appreciate the time she took to walk me through the reports and ensure I fully understood all processes - it’s a unique now to have such a wonderful experience.”

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Posted 2 years ago

“Kristi was a great help”

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Posted 2 years ago

“Kristi was big help through my refinance process.”

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Posted 2 years ago

“Kevin T was a true professional and I enjoyed and appreciated his attitude as he was offering information to me during this process.”

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Posted 2 years ago

“Rick did an amazing job with my refi. He was knowledgeable and always accessible. I knew where we were every step of the process and what was coming next.”

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Posted 2 years ago

“John was very professional and was always there to answer any questions”

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Posted 2 years ago

“John Maiello was absolutely phenomenal. From the initial interview to the "clear to close" John and his staff (Rita R) provided daily updates to ensure a smooth transition. I was totally stressed in the beginning because my credit was shaky. But, John took the bull by horns and said "I got you...jump on and enjoy the ride." He is a true professional, very customer service oriented and extremely knowledgeable at his skill. He truly cares for the customer. I will definitely use Loandrone and specifically John for all my mortgage needs in the future. Thanks again John and Rita for your dedication to hard work and for an outstanding job well done!!!”

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Posted 2 years ago

“My family has worked with Rick on both a refinance and a new home purchase. He got us great deals and made what could have been a complex and time consuming process simple and efficient.”

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Posted 2 years ago

Loandrone, Inc. is rated 4.8 based on 585 reviews