Loandrone, Inc. Reviews

Name: Loandrone, Inc.
Rating: 4.83

4.8 Rating 587 Reviews

98 %

of reviewers recommend Loandrone, Inc.

Company Reviews

Metrics

Info

4.8

Based on 587 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I REALLY like working with Scott. He returned calls, he checked progress and he delivered exactly what he promised. If the need ever presents itself again, I do plan to call on Loandrone in fact I have already referred my sister to Scott and that has been a favorable connection. Thanks again for everything.”

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Posted 2 years ago

“Kristi was always available for questions and whenever we needed anything. She made the proceeds easy and stress free!”

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Posted 2 years ago

“Erik was the absolute professional. He was thorough, sensitive to my issues and an all around good person. He met some resistance with the underwriters to whom did not seem to understand some of the VA regulations. This extended the closing for a few days but Erik made sure that they finally understood the problem (by escalating the issue to VP execs and dissecting the reg with them) -- and he reassured me he had it covered the entire time. You can imagine this was right before the rates were going back up and I was one of the last loans to benefit from the pre-surge in interest rates. I am definitely recommending Erik to anyone I come across needing help with their loan. And I too would go right back to Erik for my own loan needs. Thank you very much Erik -- you made this transaction easy for me.”

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Posted 2 years ago

“Kevin was absolutely amazing!! He was very responsive to phone calls, text messages and emails. This was our first refi, we really didn't know what to expect. Kevin held our hands through the entire process and made us feel very comfortable. I highly recommend Kevin.”

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Posted 2 years ago

“Personnel was rude and was very pushy to get things moving even when I was either not ready , had questions or unable to provide whatever was needed at the time. Made the refinance of my home unpleasant and stressful.”

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Posted 2 years ago

Hi Christopher Thank you for the feedback. We are very sorry to hear about this. We apologize for the inconvenience caused and have escalated the matter with the concerned person. We will be in touch with you soon.

Posted 2 years ago

“Rick was awesome and patient with us, from explaining the process to helping with technology”

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Posted 2 years ago

“REALLY EASY GUY TO WORK WITH AND APPRECIATED THE EFFICIENCY OF THE LOAN”

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Posted 2 years ago

“John was a very good person to work with, satisfied so far.but still waiting for the credit card pay off seems a little slow.”

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Posted 2 years ago

“Good to go”

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Posted 2 years ago

“Kevin was quite helpful, thorough and detailed in the process. It was quick and easy, really appreciated his time!”

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Posted 2 years ago

“Kevin was very helpful and knowledgeable. Everything went perfect and it was a fast process.”

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Posted 2 years ago

“Kristi Mattauch was able to make a complicated loan happen for me and my family I am very grateful for her professionalism and dedication to my refinance process.”

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Posted 3 years ago

“John was great to work with throughout the entire process. He demonstrated excellent customer service and communication and worked heard for us to get the best deal on our refinance. I will recommend him and would use him again.”

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Posted 3 years ago

Hi William, thank you for your feedback. We are grateful for the opportunity to serve you and are delighted to hear that you were satisfied with our service. Thank you for your recommendations and we look forward to working with you again.

Posted 3 years ago

“Thank you Elizabeth!! From start to finish she was very helpful and attentive the whole time through in helping me refinance my house. They communicated the whole time in letting me where and what’s happening throughout the whole process and got everything done in less than a month. Very appreciative for all the effort Elizabeth and Loandrone did. Thank you again!!”

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Posted 3 years ago

Thank you Kevin for your feedback. Communication is the key and we are glad it was an easy and quick process. We look forward to serving you again.

Posted 3 years ago

“Rick was fantastic. Answered all questions and was exceptionally responsive. Outstanding work”

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Posted 3 years ago

Thank you, Steven, for your feedback. We are happy to hear that you had a great experience working with us.

Posted 3 years ago

“We had an amazing and one-of-a-kind experience working with Kurt Stapf and Team! They helped us assess and find the right product during our home refinancing process. They were quickly available to answer our questions and to inform us on status of our process frequently. We're confident we chose the best loan available for us and we did it through Kurt and Team!”

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Posted 3 years ago

Thank you Karla for your amazing feedback. We are so thrilled to hear that everything went well and you were satisfied with the loan options and our service. We look forward to serving you again in the future

Posted 3 years ago

“Carley was amazing. Always available to answer any questions we had. Closed in a very timely manner! Would recommend her to everyone!”

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Posted 3 years ago

Thank you, Ricky We appreciate your feedback and look forward to serving you again in the future.

Posted 3 years ago

“The process was easy and convenient.”

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Posted 3 years ago

“Loandrone and Kevin I. were exceptional personally and procedurally in refinancing. Every step of the way was managed with attention to detail. From start to closing in just 4 weeks and the experience couldn't have been any easier. Thank you from a highly satisfied client!”

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Posted 3 years ago

Thank you so much Robert for this review. We are delighted to hear that the whole process went so smoothly and you were satisfied with our service. We look forward to working with you again.

Posted 3 years ago

“Quick and efficient on my refinancing process. Think from my side and the strategy of refinancing.”

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Posted 3 years ago

Loandrone, Inc. is rated 4.8 based on 587 reviews