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Loandrone, Inc. Reviews

4.8 Rating 583 Reviews
98 %
of reviewers recommend Loandrone, Inc.
4.8
Based on 583 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Anonymous
Anonymous  // 01/01/2019
Personnel was rude and was very pushy to get things moving even when I was either not ready , had questions or unable to provide whatever was needed at the time. Made the refinance of my home unpleasant and stressful.
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Posted 2 years ago
Hi Christopher Thank you for the feedback. We are very sorry to hear about this. We apologize for the inconvenience caused and have escalated the matter with the concerned person. We will be in touch with you soon.
Posted 2 years ago
Rick was awesome and patient with us, from explaining the process to helping with technology
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Posted 2 years ago
REALLY EASY GUY TO WORK WITH AND APPRECIATED THE EFFICIENCY OF THE LOAN
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Posted 2 years ago
John was a very good person to work with, satisfied so far.but still waiting for the credit card pay off seems a little slow.
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Posted 2 years ago
Good to go
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Posted 2 years ago
Kevin was quite helpful, thorough and detailed in the process. It was quick and easy, really appreciated his time!
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Posted 2 years ago
Kevin was very helpful and knowledgeable. Everything went perfect and it was a fast process.
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Posted 2 years ago
Kristi Mattauch was able to make a complicated loan happen for me and my family I am very grateful for her professionalism and dedication to my refinance process.
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Posted 2 years ago
John was great to work with throughout the entire process. He demonstrated excellent customer service and communication and worked heard for us to get the best deal on our refinance. I will recommend him and would use him again.
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Posted 2 years ago
Hi William, thank you for your feedback. We are grateful for the opportunity to serve you and are delighted to hear that you were satisfied with our service. Thank you for your recommendations and we look forward to working with you again.
Posted 2 years ago
Thank you Elizabeth!! From start to finish she was very helpful and attentive the whole time through in helping me refinance my house. They communicated the whole time in letting me where and what’s happening throughout the whole process and got everything done in less than a month. Very appreciative for all the effort Elizabeth and Loandrone did. Thank you again!!
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Posted 2 years ago
Thank you Kevin for your feedback. Communication is the key and we are glad it was an easy and quick process. We look forward to serving you again.
Posted 2 years ago
Rick was fantastic. Answered all questions and was exceptionally responsive. Outstanding work
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Posted 2 years ago
Thank you, Steven, for your feedback. We are happy to hear that you had a great experience working with us.
Posted 2 years ago
We had an amazing and one-of-a-kind experience working with Kurt Stapf and Team! They helped us assess and find the right product during our home refinancing process. They were quickly available to answer our questions and to inform us on status of our process frequently. We're confident we chose the best loan available for us and we did it through Kurt and Team!
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Posted 2 years ago
Thank you Karla for your amazing feedback. We are so thrilled to hear that everything went well and you were satisfied with the loan options and our service. We look forward to serving you again in the future
Posted 2 years ago
Carley was amazing. Always available to answer any questions we had. Closed in a very timely manner! Would recommend her to everyone!
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Posted 2 years ago
Thank you, Ricky We appreciate your feedback and look forward to serving you again in the future.
Posted 2 years ago
The process was easy and convenient.
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Posted 2 years ago
Loandrone and Kevin I. were exceptional personally and procedurally in refinancing. Every step of the way was managed with attention to detail. From start to closing in just 4 weeks and the experience couldn't have been any easier. Thank you from a highly satisfied client!
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Posted 2 years ago
Thank you so much Robert for this review. We are delighted to hear that the whole process went so smoothly and you were satisfied with our service. We look forward to working with you again.
Posted 2 years ago
Quick and efficient on my refinancing process. Think from my side and the strategy of refinancing.
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Posted 2 years ago
Kristi went above and beyond in taking care of my loan financing needs. She is professional, patient, knowledgeable and she takes the time to answer any question that I had. I'll use Loandrone and Kristi for all my mortgage needs. Thanks again Kristi for your dedication to hard work and for the job well done
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Posted 2 years ago
Thank you Alain for your feedback. We are happy to hear that all your questions and concerns were addressed in a proper fashion. We look forward to serving you again.
Posted 2 years ago
Responsive, patient! Professional and knowledgeable.
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Posted 2 years ago
Kevin was great. Informative and very responsive. He made the refinancing process as smooth as it could be.
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Posted 2 years ago
Scott Keller and his team and associates are exceptional! Very professional and patient with older clients.
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Posted 2 years ago
Loandrone, Inc. is rated 4.8 based on 583 reviews