Loandrone, Inc. Reviews

Name: Loandrone, Inc.
Rating: 4.83

4.8 Rating 583 Reviews

98 %

of reviewers recommend Loandrone, Inc.

Company Reviews

Metrics

Info

4.8

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My other lender could not get the job done. I am an independent contractor, which for some reason, lenders don't like. Kris reviewed my credit and income and assured me he could get me a loan. He got me a great loan and made the process easy. He even helped me tweak my FICO score by suggesting I pay off one of my small credit lines to ensure I received the most favorable loan terms. I will recommend Loandrone to my friends.”

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Posted 3 years ago

“Thanks Kevin! You made the most of what you had to work with on this one.”

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Posted 3 years ago

“Loandrone staff had the needed knowledge.”

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Posted 3 years ago

“It was a pleasure working with Kristi from Loandrone. She was professional, honest and more importantly, she will let me know before I even ask or notice that she made a mistake, and will tell me how she corrected it. My transaction took a little longer for reasons beyond neither Loandrone nor my control, but everything went well in the end. I will recommend and use Loandrone in the future. I look forward to another job well done - now in progress for the refinance of my investment property. Thanks again Kristi for your great work and your dedication to always provide EXCELLENT customer service.”

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Posted 3 years ago

“Erik Forgue helped us refinancing our home mortgage in March 2021 I called Erik to inquire about the mortgage market and liked his approach right away. He shared all the information I needed to decide whether it was the right time for us to refinance. I never felt that Erik was trying to sell me a product; we rather discussed the market trends to narrow down on getting a rate lock. Throughout the origination process, I felt that he understood our needs and worked towards making the process smooth for us. He was readily available via email, phone call and text messages. I will definitely recommend him to my friends and family for any future mortgage needs.”

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Posted 3 years ago

“Jai, was exceptional throughout this process. We were taken care of from beginning to end.”

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Posted 3 years ago

“I started the loan app with Kristopher Van Wiicklen on 11/19/2020 and eventually signed the loan docs on 2/11/2021 but my original loan was not funded until 2/25/2021. I won't get into all the gyrations of excuses I went through with him. But it would suffice to say that I've been a real estate investor for over thirty years, have financed and refinanced multiple properties over the years. But I've never worked with a loan officer who is this deceptive and unresponsive. In the end, my loan cost on a 25LTV property ballooned to $ 6,967.70 as opposed to around $2000 that he had mentioned at the start. And secondly, on the signed and notarized CD, the principal reduction was supposed to be $2303.50 but instead $2,082.76 was applied.. I've sent him emails, left voice mails, and sent a number of TXT message but so far no response. He has been told that if I don't have a response by the end of this week, I'm prepared to take legal action.”

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Posted 3 years ago

“I was able to get my loan refinanced in a decent amount of time despite time difference. Availability was good when I needed to reach them and overall great service”

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Posted 3 years ago

“Jai was very supportive and professional”

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Posted 3 years ago

“Closing Refi in 4 weeks”

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Posted 3 years ago

“Cost wise it was good but service was poor.”

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Posted 3 years ago

“I love Rick .... Great customer service, honest and eager to help you!!! I Will recommend RICK to all my friends and family. It was a pleasure having him as a Loan initiator.”

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Posted 3 years ago

“Kristy is awesome!”

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Posted 3 years ago

“Kevin and Rita are great. Very organized and responsive to calls and emails. Easy to work with and also very knowledgeable. Would work with them again and have referred them to friends and family.”

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Posted 3 years ago

“Jai was extremely knowledgeable, patient and friendly. I would recommend Loandrone to my family and friends.”

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Posted 3 years ago

“Scott made the process quick and easy from start to finish. He was always responsive and quick to answer questions and explained everything in detail. He also communicated rate changes and any opportunity that came up to save money. This was a great experience.”

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Posted 3 years ago

“Kristie was great. Her communication was everything we wanted. Gave us her advice on every option. Thank you.”

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Posted 3 years ago

“Kris was a great guide in the process of refinancing our home. He is both knowledgeable as well as agile. The loan was customized according to our requests and our queries were answered to our satisfaction.”

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Posted 3 years ago

“Loandrone is a good Lender for home refinancing.”

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Posted 3 years ago

“In my recent home purchase, I had the pleasure of working with Kristi. I had a choice among several other loan agents but chose Kristi because of my very positive experience with her on a loan refi. Kristi communicated well and was very responsive to our needs. We felt like she was always looking out for our interests. No issue was too tough or complicated for her.”

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Posted 3 years ago

Loandrone, Inc. is rated 4.8 based on 583 reviews