LoanGuys.com Reviews

Name: LoanGuys.com
Address: 21800 Burbank Blvd., Woodland Hills, California
Rating: 4.17

4.2 Rating 131 Reviews

79 %

of reviewers recommend LoanGuys.com

Company Reviews

Metrics

4.2

Based on 131 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This absolutely the worst experience I have ever had with a basic refinance. At the last minute a bunch of new stipulations. I really do not know how they stay inbusiness. Literally two months to refi a free and clear property with a tenant and 700 score. If at all possible, find another institution. Big waste of time.”

Helpful Report

Posted 1 year ago

“You advertise how fast the company can close a loan but my loan was delayed weeks because the team I was assigned to didn't know what they were doing. I had to escalate my loan multiple times to finally get it closed. I submitted all my documentation on time and nothing on my end was holding anything up. The only thing that held the closing was the Loan Guys not doing there due diligence to get the loan closed. I almost lost my deal because the buyer thought I couldn't close. I would not use this company again unless I absolutely had to. I gave 2 stars because the loan did close so I was appreciative of that.”

Helpful Report

Posted 3 years ago

LoanGuys.com is rated 4.2 based on 131 reviews