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LoanUnited Reviews

4.6 Rating 165 Reviews
88 %
of reviewers recommend LoanUnited

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Anonymous
Anonymous  // 01/01/2019
All the people I dealt with were very helpful and easy to deal with. The process was fast and easy.
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Posted 3 years ago
Great customer service
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Posted 3 years ago
There is nothing bad to say about LoanUnited, they did what they said with no games. They were able to give me what others would not, I thank you Nick Williamson.
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Posted 3 years ago
Great rates and quick closing
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Posted 3 years ago
I had a great experience with Howard. He was available for quick answers even when he wasn't working. He jumped through hoops to get the refinance done quickly and professionally.
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Posted 4 years ago
No complaints. We first tried to refi with New Day. They completely dropped the ball. You folks were efficient, reasonably fast and accurate. Our loan officer was terrific. Our only complaint was regarding the gentleman who came to the house to witness the signatures. He failed to wear a mask. He was, however, not your employee.
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Posted 4 years ago
Fast,simple,smooth!
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Posted 4 years ago
Do Diligence was not completed. We ended up with a double payment to Insurance carrier for house coverage. We also did not owe as much as was listed on the paperwork. Communication with current loan holder would have been nice. Also we are not happy with the company we were sold to for the life of our loan. Not sure you can do anything about that. But there it is.
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Posted 4 years ago
I had a good experience and am happy with our new rate.
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Posted 4 years ago
Melisa rocks
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Posted 4 years ago
Great experience and quick turnaround time
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Posted 4 years ago
excellent service, Marcus Albright took care of me from day one to finish, he was very professional, and very knoledgeble on everything he did for me. Great job, and keep up the good work. Thanks again
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Posted 4 years ago
Overall great job from start to finish!
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Posted 4 years ago
We were very hesitate doing our VA IRRRL online but Roderick was great at explaining the process, keeping us updated and answering our many questions. We highly recommend Loan United!!
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Posted 4 years ago
For VA IRRRL loans, I highly recommend Toren Robinson from LoanUnited. He took care of the loan, got us a great rate, always responded timely to any questions, and let us know each step of the process.Thanks Toren!
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Posted 4 years ago
I worked with Jack Cooper on my refinance loan. I couldn’t ask for a loan officer. Jack kept us informed and up to date at all times he was very polite and courteous through this loan. Thank you Jack
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Posted 4 years ago
Person who came to get us to sign loan documents forgot to get us to sign one document so I had to drive to Corpus Christi to get my husband to sign it during the week. She did however give us a small gift and $50 gift card.
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Posted 4 years ago
Fairly quick and easy for the most part. Need to work on communication.
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Posted 4 years ago
LoanUnited refinance service was stress free ! Special thanks to Stephen who answered all of my questions and walked me through the entire process. Highly Recommend and will definitely use them again if I decide to refinance in the future.
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Posted 4 years ago
Each step of the refinance process was easy to understand, and William Matiz did an outstanding job answering any email questions we had. This was one of our best decisions of the year refinancing with LoanUnited. I highly recommend them!
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Posted 4 years ago
LoanUnited is rated 4.6 based on 165 reviews