Loc-Box Self Storage Reviews

Name: Loc-Box Self Storage
Address: The Office Grooms Lane Creaton, The Office Grooms Lane Creaton, Northamptonshire
Rating: 4.93

4.9 Rating 1,031 Reviews

100 %

of reviewers recommend Loc-Box Self Storage

Company Reviews

Metrics

Info

4.9

Based on 1,031 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website

Phone:

01604 505050

Email:

team@loc-box.co.uk

Location:

The Office Grooms Lane Creaton,
The Office Grooms Lane Creaton
Northamptonshire
nn6 8nn

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very good at the start of use , no problems at all . The guy that "patrolled " the yard was bit of a jobsworth though , rather intrusive. I left because of change of policy regarding the storage of motorcycles . That's all I had in my unit and was made to feel unwelcome at the end”

Helpful Report

Thank you for your review, Mr Garlick and we have valued your custom. Unfortunately, our insurers decided that they would no longer insure Motorcycles. This is disappointing to us and our customers who stored motorcycles and I am sorry if this decision made you feel unwelcome as this was never our intention. With thanks, The Loc-Box Team

“Very easy to set up, access and cancel when no longer needed”

Helpful Report

“Really helpful company when booking and very good at communicating once you are using the storage unit. I had failed to lock the unit and they called to advise and offered to relock the storage unit ( with a spare padlock) for me if I could not get back to secure the storage unit. It was good to see that they are on site and ensuring every thing is safe. two days after I stopped using the storage unit I had a refund on the days I did not use in the month. Highly Recommend Them”

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“Excellent service start to finish. Definitely will use again”

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“Excellent company to rent from. Issues managed with speed.”

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“I had a unit for a couple of months, it was easy to set up, 24hr access, very secure. Unused days were refunded after a couple of weeks. Would definitely use again and recommend, thanks”

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“Very straight forward to sort out. Issue free”

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“Had my unit for a year whilst carrying out renovations to property. Secure no problems , prompt response to queries. Very efficient company highly recommend.”

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“Very happy with the service we recieved”

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“Great service. Very secure and very easy to hand over when finished”

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“easy excess 24/7”

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“Hassle free, excellent storage boxes, no problems at all.”

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“A very useful service with excellent friendly staff support”

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“Great service unit is always available.”

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“Great container and location and very competitive prices. Is open 24/7 for access. Best storage site we have ever used.”

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“Easy to use, reliable and safe”

Helpful Report

We appreciate your feedback, many thanks from the Loc-Box team

“Satisfied with service and slick non staffed site. Contact with staff was quick and personable by phone. Padlocks fiddly and not always easy to open or close. Would use again if needed.”

Helpful Report

Dear Mr Harvey-Jenner We really appreciate your time to give us some feedback and we are happy to hear you found our team friendly over the phone. Hopefully, you found the videos that illustrated how to open and close your Loc-Box sent to you with your booking-in email and SMS useful in how to operate the padlocks. We would be delighted to help you out again in the future should you need self-storage again. Kind regards The Loc-Box Team

“Amazing customer service and always very helpful. The storage was clean and convenient and they made sure after I had emptied the unit and followed the procedure that a refund was sent across within a day!! I would happily use loc box again”

Helpful Report

Dear Miss Burton Reviews like yours are so important to the team here at Loc-Box, who take enormous pride in trying to make our customers experience when using Self-Storage as positive as it can be. We understand all too well, that the need for Self Storage can sometimes be a very trying time in our customer's life, so it is our priority to make it as pain-free and as easy as possible. We appreciate the time taken to review our service and your custom. Kind regards The Loc-Box team

“Very efficient as always.”

Helpful Report

Your review and repeat custom is very much appreciated Kind regards The Loc-Box Team

“The support and communication I received from heather at loc-box throughout my 18+ months storage at Creaton has been amazing! Thank you so much for helping me and my nhs relocation throughout covid”

Helpful Report

Dear Miss Brown Thank you so much for such a glowing review. I have passed on your review to Heather and she is thrilled and immensely grateful that you took the time to give such pleasing feedback. Kind regards The Loc-Box Team

Loc-Box Self Storage is rated 4.9 based on 1,031 reviews