Loc-Box Self Storage Reviews

Name: Loc-Box Self Storage
Address: The Office Grooms Lane Creaton, The Office Grooms Lane Creaton, Northamptonshire
Rating: 4.93

4.9 Rating 1,059 Reviews

100 %

of reviewers recommend Loc-Box Self Storage

Company Reviews

Metrics

Info

4.9

Based on 1,059 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website

Phone:

01604 505050

Email:

team@loc-box.co.uk

Location:

The Office Grooms Lane Creaton,
The Office Grooms Lane Creaton
Northamptonshire
nn6 8nn

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Loc-Box Self Storage 5 star review on 18th July 2024

Mr Mason

Loc-Box Self Storage 5 star review on 30th June 2021

Mr Frost

Loc-Box Self Storage 5 star review on 27th November 2020

Mr Mills

Loc-Box Self Storage 5 star review on 6th September 2017

Ms Griffiths

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy access & staff are very friendly & helpful. The units are clean & easy to get to. I was surprised at how friendly & helpful the staff were.”

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“Safe and secure”

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“I will be using your service again,just next time maybe have a bigger drive through. As next time i'll be be bringing stuff from my current property and will need to be able to drive up to the doors to unload.”

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“it was easy-to-use”

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“access at all times- very good”

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“Accessable when required”

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“Simple online booking system. Easy access to the site and what appeared to be good security.”

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“Really struggled to get furniture out of store as lots more containers were put on site.”

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Dear Mr Waterfield, I'm sorry to hear that you had trouble getting furniture out of your Loc-Box. All our Loc-Boxes are at ground level so you can drive right up to the door with a Luton Van or similar for ease of access. There are no stairs or lifts or corridors to climb so you never have to carry anything more than 5 - 10 yards. Whilst more units have been put on the site there is still plenty of space for our customers to access their units in all but the largest of lorries

“The whole experience was good but details of the size of box was not right I asked when enquiring about it and I was told it was a 40' box but it was a 30' box so if I had turned up with more stuff than I did I would of been stuffed .”

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Dear Mr Viney Thank you for your positive review. We are sorry that you felt the Loc-Box was too small. All of our Loc-Boxes are modified 20ft units, we do not have any 40ft or 30ft units at any of our sites. With this in mind I am surprised and disappointed you were led to believe it would be a 40ft unit. We use the industry standard guide that each of our Loc-Boxes will fit the contents of an average 2-3 bedroom house. It is very difficult for us to accurately estimate how much space each of our customers will require but we do try and make the size of our Loc-Boxes clear on our website and also and when quoting to potential customers. Wishing you the best of luck with your move. From us all at Loc-Box Self Storage

“Excellent service - easy to use and clean storage containers. It was a shame it was rainy most times we were there, but can't fault the service.”

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Loc-Box Self Storage is rated 4.9 based on 1,059 reviews