Loc-Box Self Storage Reviews

Name: Loc-Box Self Storage
Address: The Office Grooms Lane Creaton, The Office Grooms Lane Creaton, Northamptonshire
Rating: 4.93

4.9 Rating 1,035 Reviews

100 %

of reviewers recommend Loc-Box Self Storage

Company Reviews

Metrics

Info

4.9

Based on 1,035 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website

Phone:

01604 505050

Email:

team@loc-box.co.uk

Location:

The Office Grooms Lane Creaton,
The Office Grooms Lane Creaton
Northamptonshire
nn6 8nn

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Anonymous

Anonymous // 01/01/2019

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“I will be using your service again,just next time maybe have a bigger drive through. As next time i'll be be bringing stuff from my current property and will need to be able to drive up to the doors to unload.”

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“Nice.. dry.. clean.. super”

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“Easy to arrange storage and cancel at the end. Emails with instructions were well written. Storage unit was dry well ventilated and tidy. Site secure.”

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“Easy access 24/7 Clean tidy site and units”

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“Very secure but also very pricey”

Helpful Report

Thank you for your review and I'm pleased you felt our Kettering site was secure. I'm sorry you felt our storage was pricey. We operate a clear and transparent pricing structure across all our sites which we believe represents good value and regularly price check to ensure we remain competitive. The prices are clearly set out on our website prior to booking and also to any customers who call up requesting details or quotes. At our Kettering Site we charge (and you paid) £27.08+VAT a week the equivalent of £9.41/sqft/per annum. This is less than half of the average price of self storage in the UK average which in 2015 was £22.15/sqft (https://www.ssauk.com/media/1167/annualsurvey2016web.pdf). Whilst this does include the whole of the UK we are confident Loc-Box offers a high quality product at a fair price. We do have cheaper storage available at our nearby site at Market Harborough and would be delighted for you to store here if you need storage again in the future. With kind regards George and the Loc-Box Team

“Nice and easy. Good communications”

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“Easy directions on how to store, an offer of free storage prior to my move-in date, as the unit was empty, East dguidance on how to move out, and a refund of over-payment within 24 hours.”

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“It helped us with our storage problems and was very secure”

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“I go to a lot of storage sites for my customers and loc-box are by far the best with easy access sites and very clean and well presented containers and very secure, 100% fully recommend this company.”

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“Helpful staff at every point of contact.”

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“A very easy and convenient process, clean and secure storage.”

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“Very happy”

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“Easy to deal with. Refund when we stopped using the service was quick. Key pick up and deposit simple”

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“The automated system For key pick up & drop off takes the stress out of accessing the units. 24 hour secure access is so flexible. The staff are really helpful and efficient.”

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“A very good service! I would highly recommend to anyone who is looking for storage space!”

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“It provided a quick,easy and affordable solution to a short term storage requirement”

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“Very simple easy set up, good all hours access and easy check out - clean boxes as well”

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“easy to use storage”

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“Excellent service as before. Would be happy to use you again. Many thanks, Jane”

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“Many thanks”

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Loc-Box Self Storage is rated 4.9 based on 1,035 reviews