Loc-Box Self Storage Reviews

Name: Loc-Box Self Storage
Address: The Office Grooms Lane Creaton, The Office Grooms Lane Creaton, Northamptonshire
Rating: 4.93

4.9 Rating 1,035 Reviews

100 %

of reviewers recommend Loc-Box Self Storage

Company Reviews

Metrics

Info

4.9

Based on 1,035 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website

Phone:

01604 505050

Email:

team@loc-box.co.uk

Location:

The Office Grooms Lane Creaton,
The Office Grooms Lane Creaton
Northamptonshire
nn6 8nn

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Anonymous

Anonymous // 01/01/2019

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“All staff was very accomadating and helpful. I would recommend loc box to others”

Helpful Report

“Great service. The registration process was very easy and they always give clear instructions. Throughout my use of a unit there were no issues, and the container unit itself was great... Better than other building units I have used in the past. The team are always friendly and I can honestly say I will look to use them again if I need storage.”

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“Clean * tidy loc-box, staff very help, will recommend loc-box”

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“Great user friendly and clean. Suited our requirements and we are happy with the service.”

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“Excellent service. Up and running on the same day. Good facilities. Simplicity itself to end contract. Balance refunded within a few days.”

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“I needed to move into a smaller home quickly and to downsize. Loc-Box Self Storage was the ideal solution. The staff were friendly helpful and efficient. I was confident my belongings were safe and secure and it was a pleasure to get exactly what it said on the tin!! My refund for the days I didn't use was paid quickly without a reminder. First class Company. Well done!!”

Helpful Report

“This is the first such review I have ever made as normally I am not motivated to do so, however, on this occasion it is the right thing to do. From the initial enquiry the process was friendly and seamless. Due to a house move it wasn’t long before I needed another unit (my underestimation). I called and again, the process was easy and friendly. The call handler was able to get me another unit only a few down from my first. Once I had finished with both units, I made the email to inform loc box. The email was acknowledged immediately and within a very short time I was refunded the difference. I did not have to chase this money once, very refreshing indeed. My only criticism...I had two units, one was perfect. The second, I think was slightly twisted on its site as to open the doors was extremely difficult. As the padlock is a bit fiddly, once it was wet, I found it very difficult indeed to unlock and lock again. The same when using the handles to pull the doors, as they were wet and the force needed, my hands would slip off. This would not however stop me from using loc box again. Brilliant service and very friendly staff. Thank you very much.”

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“Really efficient, system worked well: 24 hr access to the site, collecting and returning keys and refund for unused days etc. Would definitely use Loc-Box again.”

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“Awesome business model, so easy to use and very slick operation. Fantastic!”

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“Very convenient easy to use and good value. Polite friendly and helpful efficient communications. I would use again and recommend”

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“Excellent!”

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“Very quick, easy and friendly service. Having self-service access to keys and loc-box was very handy. Used pay as you go, and there were absolutely no quibbles about the refund for the time we did not use. I would definitely use them again.”

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“Easy to set up and accessible all times of the day, would recommend and use again”

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“Well run organization, always aware of impending dates, and always gave me ample notice.”

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“Great communication from the loc-box team. Easy to book and easy to arrange leaving. Felt very safe and secure”

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“An excellent service, helpful people always on hand to help where necessary. No problems encountered and unused payment speedily refunded. Many thanks.”

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“So simple to use. Fantastic price. Would definately use again.”

Helpful Report

“All communication was very clear and the storage facility was extremely easy to use. Would be happy to use again.”

Helpful Report

“I had to hold on to the box for a lot longer than I had anticipated, but all through the contract no real hitches arose. My bank made a bit of a faux pas over the direct debit one month and my daughter did get literally 'locked in' loc-box, but she as released unharmed.”

Helpful Report

“Really useful and easy to use service”

Helpful Report

Loc-Box Self Storage is rated 4.9 based on 1,035 reviews