Loc-Box Self Storage Reviews

Name: Loc-Box Self Storage
Address: The Office Grooms Lane Creaton, The Office Grooms Lane Creaton, Northamptonshire
Rating: 4.93

4.9 Rating 1,031 Reviews

100 %

of reviewers recommend Loc-Box Self Storage

Company Reviews

Metrics

Info

4.9

Based on 1,031 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website

Phone:

01604 505050

Email:

team@loc-box.co.uk

Location:

The Office Grooms Lane Creaton,
The Office Grooms Lane Creaton
Northamptonshire
nn6 8nn

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Loc-Box Self Storage 5 star review on 18th July 2024

Mr Mason

Loc-Box Self Storage 5 star review on 30th June 2021

Mr Frost

Loc-Box Self Storage 5 star review on 27th November 2020

Mr Mills

Loc-Box Self Storage 5 star review on 6th September 2017

Ms Griffiths

Anonymous

Anonymous // 01/01/2019

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“Very good customer service. Very professional and honest business.”

Helpful Report

“Loc-Box Newark - Excellent. I was recommended Loc-Box by our local van driver. Moving house it was suggested that all non-essentials were boxed and stored to make the move easier. Contact Loc-Box for a quote, which I received quickly with no hidden extras, accepted and obtained the keys within a few hours. I tried to open the container, both doors at once, (my mistake), 'phoned the Newark help line and was instantly allocated another container. The call handler also stayed on the line to ensure I was able to obtain the keys and open the new container without any problems, which I was. Daily I took a car load to the container, access was easy 24/7, whatever time I visited. My house sale has been delayed, could be up to six months according to my Solicitor, so decided to empty the container. I returned the keys yesterday and my deposit was refunded instantly. I didn't have time to email to notify the keys had been returned, intended to do that this morning. I will certainly use Loc Box again and will recommend to my family and friends. Thank you - Excellent.”

Helpful Report

“Loc-Box Newark on Trent. Excellent from start to finish. The initial enquiry was handles quickly and professionally. I decided to rent a box in Newark when moving house, received the codes for the keys as soon as the deposit was paid. Visited and struggles to open my box, my mistake as tried to open both doors at once. Phoned the Newark help line and a lady call handler instantly changed me to another box. No issues whatsoever. Every day I loaded the box with non-essentials, trying to make my house move easier. Access is easy and simple and worked like a treat, and once I had the keys for my new property, intended to take a carload daily to the new house. Friday my Solicitor informed sale and purchase has been delayed, could be six months, so decided to empty the container but will rent again when I had dates from my Solicitors. The keys were returned yesterday, and my deposit refunded before I had time to email informing Loc-Box. From start to finish the process is simply and uncomplicated. Access is 24/7 without any restrictions. I've rented other containers previously and always had to work around the renter, very inconvenient at times. My local van driver recommended Loc-Box and I would recommend to my family and friends without hesitation. Thank You Loc-Box - Excellent”

Helpful Report

“We used Loc-Box for storage when we moved house, very friendly and professional company. Would highly recommend.”

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“We hired a storage unit as we were moving house and needed somewhere local with good access. It was really easy to set up an account and we had almost immediate access to the large storage unit. The staff have been friendly throughout and closing the account couldn't have been easier. The flexibility for extending the time of the unit etc was really easy and good value compared to other storage units we looked at. Would recommend and we would use again.”

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“Renting one of these storage boxes is the easiest thing ever, from start to finish we entailed no problems at all, and the staff are very pleasant and helpful. We would not hesitate to use this company again.”

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“A very clean, secure and safe storage. Easy to use, well managed and responsive when contacted, excellent customer service. Recommended.”

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“Great service as usual, definitely use you again for storage 👍”

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“Fantastic in every regard”

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“Whole process from start to finish was very simple, just a couple of phone calls and the very helpful staff sorted everything out for me. Container was clean and in nice condition with padlock provided. Will definitely call Loc-Box first if I need any extra storage space again in the future.”

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“Great service & good location of MH compound”

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“Very convenient, available to call even on Sunday last minute to save us! At a different storage place the person that was supposed to vacate the box didn't so called Loc-box and they set us up straight away! The flexible package is a bit pricey but it is truly flexible. Thank you Loc-Box.”

Helpful Report

“Absolutely fabulous service the staff could not be more helpful Great service”

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“Excellent,Well managed,good security.Very happy 👍”

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“Easy to sign up and use the Loc -Box, very secure and friendly staff when I had a question on the phone. Wouldn't hesitate to use again.”

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“The demo video of entering the corby unit is misleading as to how easily accessible the units are since more have been added to the middle. Easy fob entrance and ok to drive round in the end. Slight damp spots on the unit floor during my use but no items seem damaged. Overall would recommend”

Helpful Report

Thank you so much for leaving your feedback. You are absolutely right the video is not up to date. We are in the last stages of testing our new website and all our more up to date videos will be available there. Thank you so much for bringing this to our attention.

“Very helpful and reliable I was with them for many years thankyou”

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“Amazing Location, friendly, professional Staff and good value for money.”

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“Really easy to set up, and when I need a second on quickly as we were moving house and couldn’t get it all in one. It was sorted within half an hour. Brilliant service.”

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“Safe access, clean facilities, helpful staff.”

Helpful Report

Loc-Box Self Storage is rated 4.9 based on 1,031 reviews