Loc-Box Self Storage Reviews

Name: Loc-Box Self Storage
Address: The Office Grooms Lane Creaton, The Office Grooms Lane Creaton, Northamptonshire
Rating: 4.93

4.9 Rating 1,035 Reviews

100 %

of reviewers recommend Loc-Box Self Storage

Company Reviews

Metrics

Info

4.9

Based on 1,035 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website

Phone:

01604 505050

Email:

team@loc-box.co.uk

Location:

The Office Grooms Lane Creaton,
The Office Grooms Lane Creaton
Northamptonshire
nn6 8nn

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Anonymous

Anonymous // 01/01/2019

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“Very good service very clean would use again”

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“This was an amazing success. Access was good. Security was good. Space was clean and dry. We would definitely use it again. Thank you!”

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“Some of my items were damp and mouldy when I can to collect them so I wasn’t very happy!”

Helpful Report

Dear Miss Coombes Thank you for taking the time to leave a review. I have looked into your account and spoken to the team. We are sorry to hear that you have had issues with damp - this is the first time we have been made aware of it. We know that you had some payment issues during your stay with us. We understand that customer's can occasionally have cash flow issues and so we worked these through with you. I have tried to call and left a couple of voicemails and also sent two emails to try and better understand the problem but we've not heard back. We have inspected the unit (which is less than 18 months old) and it is dry and fully watertight - is it possible that you put things in damp? Storing damp and wet things is not something we recommend and we highlight this during our booking process and also on the inside of your unit door. If we can be of any further or you would like to speak to us about this please do give me a call. Kind regards George Loc-Box Self Storage 01604 505050

“Great service! No nonsense storage, 24hr access in a secure location. What's not to like.”

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“Easy and quick to use! In the end my house move went faster than expected and we completed in 5 weeks! I got a refund within 3 days of handing my keys back for the time I didn’t use! Thanks lock box...... I will recommend you every time”

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“Good quality containers, looking brand new, well worked access system. The path between containers is fit for a van or a car with trailer. No mud, all routes covered with asphalt. Absolutely recommended!”

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“Very clean storage, 24hr access and very easy to deal with. I will not hesitate to use them again. Made my house move so much easier being able to move a lot of stuff into storage.”

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“Very Happy with our Loc-Box, easy to use secure site, available 24/7 … would not hesitate to use again or recommend.”

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“Was great storing with loc box and they looked after me very well. Very helpful too if i needed anything.”

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“Brilliant service. Was there immediately when I needed emergency storage in the middle of the night during a house move! Will continue to use LocBox in the future :)”

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“Incredibly easy to use service, with minimal fuss and hassle! Would use them again without hesitation.”

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“Very easy to use, great facility and good customer service when it came to returning the keys. Thanks very much”

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“Fantastic fast reliable service we had the storage set up straight away when we required they even inform you if your unit isn't locked properly as we had happen to us once which I thought was great I would defo use them again in the future thank you loc-box”

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“A hassle free house move thanks to the loc-box”

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“Very easy to access and helpful staff.”

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“I found this to be an easy process, clear instructions given and good access. I would recommend.”

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“Very helpful and the storage Units are clean and sercure. Would definitely recommend.”

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“I found the service provided to me by Loc-Box Self Storage excellent. While I initially thought my unit too large for my needs, I quickly found myself very pleased with the fact that I had plenty of room to organise and later re-organise my belongings in preparation for their onward transportation to Scotland. I cannot recommend Loc-Box highly enough.”