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LOFT Reviews

4.3 Rating 111 Reviews
83 %
of reviewers recommend LOFT
Read LOFT Reviews
Anonymous
Anonymous  // 01/01/2019
My tenants could not be happier with their new sofa and dining set, loft were a pleasure to deal with and ensured delivery and installation were no hassle. Thank you
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Posted 1 year ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 1 year ago
Really fast and smooth service from start to finish! The dining chairs and dining table I ordered were fantastic quality and look brilliant!
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Posted 1 year ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 1 year ago
Great service and a friendly team
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Posted 1 year ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 1 year ago
Great service as always
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Posted 1 year ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 1 year ago
Jack is brilliant!
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 1 year ago
Excellent service. Very helpful delivery staff.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 1 year ago
The staff are friendly enough but when it came to ordering, many items were not available so had to choose other items but our main issue was that they had to come back 3 times due to either delivering half an item or items being damaged. It's been a painful experience and we wont be using them again as a business unfortunately.
Helpful Report
Posted 1 year ago
I am sorry to hear of the issues you have raised. At LOFT we take customer service really seriously and would welcome the opportunity to investigate the matter. Please could you send a summary email to ann.durrell@LOFT.co.uk. Thank you
Posted 1 year ago
Olivia and Siobhan are a great asset and very helpfull
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 1 year ago
Good and professional service highly recommended
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 1 year ago
I got a great new sofa from Loft. Very happy with it!
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 1 year ago
Staff are really helpful in the ordering process and the staff that deliver are polite and will assist you in any way.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave feedback, we really appreciate it. It’s great to hear you have been happy with the service from LOFT and look forward to helping you again in the future.
Posted 1 year ago
LOFT is rated 4.3 based on 111 reviews