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Lone Star Medicare Reviews

5.0 Rating 453 Reviews
100 %
of reviewers recommend Lone Star Medicare
5.0
Based on 453 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Lone Star Medicare Reviews

About Lone Star Medicare:

We are a licensed, independent insurance agency specializing in Medicare Supplements, Medigap, Medicare Advantage, and Part D plans. We provide personal service and one stop shopping to compare options with a selection of top rated insurance companies. Our mission is to help you get the best coverage and price for your unique situation.

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Phone:

855-625-7633

Email:

admin@lonestarmedicare.com

Location:

7805 Cooper Ln. Suite #209Austin, TX 78745,,
7805 Cooper Ln. Suite #209Austin, TX 78745,
Austin, TX
78745

Anonymous
Anonymous  // 01/01/2019
I was pleased st the excellent service I received from Ben. He was extremely polite and knowledgeable.
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Posted 5 years ago
Susan thanks for the positive feedback. It's great to hear you had an excellent experience working with us. We appreciate your business and look forward to our continued relationship.
Posted 5 years ago
Ben Rodriguez was exactly what I needed to decipher the mounds of information I had mailed to me from several different health insurance companies. He was always kind and patient no matter how "out of it" I may have seemed. My only question is, do I contact Humana for my dental and vision insurance or is this something else that Ben can help me with? I have already enrolled in Medicare and made a supplemental payment. Again, many thanks to Ben for EVERYTHING!
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Posted 5 years ago
Janis, thank you for the kind words and thoughtful review. Yes, we also help our clients with Dental, Vision, and Part D as well. Please don't hesitate to contact us with any other questions. We value you as a client and look forward to our continued relationship.
Posted 5 years ago
I believe I got the information that I needed and was satisfied and the representative was kind
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Posted 5 years ago
Thanks for the positive review William. It was our pleasure to assist you with your Medicare needs. We look forward to working with you in the future.
Posted 5 years ago
Ive enjoyed working with Ben R. Hes very patient with giving me time to respond back to his questions.My work schedule is difficult to work with. I have little time for anything outside of my job. Thanks Ben.
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Posted 5 years ago
Jodie, it's great to hear you had a good experience working with us. We appreciate your business and look forward to working with you in the future.
Posted 5 years ago
Ben was very helpful in navigating the Medicare system and was attentive to my needs for healthcare. Very appreciative of his knowledge and guidance.
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Posted 5 years ago
Brenda, thank you for the kind words. It's been our pleasure assisting you with your Medicare needs. We look forward to working with you in the future.
Posted 5 years ago
Ben did a good job of lining me up with an excellent supplement & prescription plan. Good man with patience to help ! Especially, dealing with me 👋🏻🙋🏻‍♂️
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Posted 5 years ago
Tim, it was our pleasure assisting you with your Medicare needs. It's great to hear you had an excellent experience working with us. We value you as a client and look forward to our continued relationship.
Posted 5 years ago
Very helpful and informative! Highly recommend!
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Posted 5 years ago
Cheryl, thank you for the positive note! We appreciate your recommendation and look forward to working with you both in the future.
Posted 5 years ago
Very professional and very informative about the process of medicare.
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Posted 5 years ago
Thanks for the great feedback Robert! We appreciate your business and look forward to our continued relationship.
Posted 5 years ago
Ben was very helpful in explaining my options for Medicare, helping me choose the best supplemental and prescription plans and navigate the actual process of signing up step by step. He answered all my questions and took away the confusion I was feeling. I know he will be a trusted resource for any further questions I may have in the future.
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Posted 5 years ago
Thank you for the kind words and great feedback. It was our pleasure assisting you with your Medicare needs. We are always here to answer any questions you may have in the future. We look forward to our continued relationship.
Posted 5 years ago
Well I only had contact with Be Rodriguez, but as he represents Lone Star Medicare, I guess this applies to LSM. He look a long time to work through all the details of Medicare plan, even explaining the details that are probably oblivious to everyone else. He also returned calls when he said he would and took my calls immediately. I hope that continues in the future. It was a relief to get this Part of retirement over and done with and Ben made it as painless as possible.
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Posted 5 years ago
Jean, thank you for the positive note. We’re happy to hear that all your questions were answered and that you've been pleased with the service you've received. We appreciate your business and look forward to our continued relationship.
Posted 5 years ago
Ben Rodriguez was a pleasure to work this with. He walked me through the entire Medicare process from start to finish. His demeanor and patience are second to none. You have an amazing representative in Ben.
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Posted 5 years ago
Dennis, thanks for the great review. We're happy to hear you had a great experience working with us and look forward to our continued relationship.
Posted 5 years ago
Customer Service has become quite an anomaly in the past ten years. I've owned businesses all my adult life and try to identify those who go above and beyond to service their customers. Ben has been so helpful and comforting to me it's truly amazing. Thanks Ben
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Posted 5 years ago
Jeff, thanks for the thoughtful feedback. It's been our pleasure assisting you with your Medicare needs. We value you as a client and look forward to working with you in the future.
Posted 5 years ago
He spent lots of time with me to be sure that all my questions were addressed
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Posted 5 years ago
Thanks for the positive note Karen. We're so happy to hear you had a great experience working with us. Please don't hesitate to reach out if you need further assistance. We look forward to our continued relationship.
Posted 5 years ago
Explained all options in detail. Broke them down in very simple terms. Very knowledgeable an easy to communicate with.
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Posted 5 years ago
Thanks for the great feedback John. It was our pleasure to assist you with your Medicare needs. We look forward to working with you in the future.
Posted 5 years ago
Ben was very informative and had patience with all my questions.
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Posted 5 years ago
Thank you for the kind words Gloria. It was our pleasure assisting you with your Medicare needs. We look forward to our continued relationship.
Posted 5 years ago
Agent has excellent knowledge of the products.
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Posted 5 years ago
Thanks for the great feedback Marilyn! We appreciate your business and look forward to our continued relationship.
Posted 5 years ago
Ben was very knowledgeable and broke down the options in a way I could understand. He took the time to listen to me and recommend plans that fit my needs. I would highly recommend Ben.
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Posted 5 years ago
Jill, thank you for the thoughtful feedback. We appreciate your recommendation and it was our pleasure assisting you with your Medicare needs. We look forward to working with you in the future.
Posted 5 years ago
Very informative and professional. Pleasure to do business with
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Posted 5 years ago
Thank you for the positive note Wendell. We appreciate your business and look forward to working with you in the future.
Posted 5 years ago
Ben did an excellent job of walking us through the various insurance plans. We received our policies in a very timely manner. I feel confident we made the right choice by choosing Lone Star Medicare to take care of all our insurance needs
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Posted 5 years ago
Vicki thank you for the thoughtful feedback. It was our pleasure assisting the both of you with your Medicare needs. We look forward to working with you in the future.
Posted 5 years ago
Excellent job!
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Posted 5 years ago
Thanks Marla! We appreciate your positive feedback. We look forward to working with you in the future.
Posted 5 years ago
Lone Star Medicare is rated 5.0 based on 453 reviews