“Order LINC92961
Ordered birthday present for my Father on 19th August. Still not received item.
After chasing apparently first delivery got lost. Still not received any tracking for 2nd dispatch. Company does not answer the telephone.
Please avoid. Much better companies to purchase from which offer next day delivery.”
“I had a highly disappointing experience ordering from Look Incredible. I ordered a gift for my mother, with the assurance that it would arrive in time for her birthday. Initially, I received a dispatch email but no tracking information. When I checked the website, it still listed the order as unfulfilled, so I reached out to their customer service for an update.
I was told that the order was on its way and would arrive on time, but the delivery date came and went with no sign of the package. After following up again, I received no response this time. Eventually, I received a second dispatch email, but it was from Yodel, days after the gift should have been delivered.
Overall, this experience left me feeling frustrated and let down. The lack of communication and late delivery completely soured my impression of this company. I won’t be buying from Look Incredible again and certainly do not recommend them to others. Don’t trust their delivery promises.”
“Can't give a low enough rating for this site. Excuse after excuse of why item hasn't arrived. Asked for tracking number 4 times never received it. Have raised a dispute with bank to hopefully get money back. Customer service is.the worst i have ever experienced from an online company!”
“Worst company ever. Placed an order on 29 July, they cancelled it two days later saying it was lost, sent me a bogus tracking number. Tried calling, never pick up. Emailed several times re my refund. They replied a couple of times fobbing me off saying it takes 3-7 days, which is BS! This is a scamming company of the highest order. Reported to trading standards again, and my credit company. Hopefully they'll be closed down for good this time. Trying to scam people out of money. Some may get an order it appears to be a lottery, most don't”
“PLEASE PLEASE PLEASE AVOID THIS COMPANY.
What kind of company gives an estimated delivery time of upto 13 days after you have placed an order?! Unheard of.
Hadn’t arrived on time and apparently it was despatched (even though I hadn’t ever had a email confirming this with a physical tracking number).
So they said there had been a problem with the courier. A courier which I had no tracking information or physical evidence that they had my parcel.
Honestly, I’m 100% wishing I’d read these real, honest reviews before I made a purchase.
Don’t be fooled by any of the 5STAR reviews.
FAKE FAKE FAKE.
Don’t let them take your money.
You won’t get it back.”
“I ordered 2 Clinique Aromatics Elixir. Unfortunately it has never arrived I have tried ringing emailing but to no avail. All I get is package undeliverable please can some help, I feel like I'm in Limbo.”
“Took my money but failed to send my goods. Still waiting for a refund. Trustpilot won't give them a rating because of all the fake reviews. What more do you need to know. Scammers”
“Please don't be fooled by the arranged 5* reviews. This company is a scam. They previously traded as FeelGeorgeous, and when they were reported to Trading Standars their website was taken down.”
“I've been waitin 2 weeks already on my perfume which was 76.00 I ave recieved no email to say it has been dispatched and every time I ring the number it goes straight to music 20 mins later stil nothing I really hope I avent beem scammed”
“I'm not happy with this company:( older from the gift for my mum birthday and is not coming I try to contact them but not receive any reply back now is 3 weeks and still not coming my older want to get my money back is £114”
“WARNING!
DO NOT BUY FROM HERE!
Took over £240 from me an item in stock, waited for two weeks, nothing.
Chased up, nothing.
For an automated email saying item out of stock and will receive a refund.
Waited over two weeks, nothing.
Chased up, was informed refund on its way.
Waited two weeks, nothing.
Send many many emails with no response since. It’s been over 6 weeks since I placed the order. A scam company that fulfill 50% of the orders to seem legitimate so they can keep the scam going. Many people have simply lost their money”
“Absolutely awful from start to finish. Their delivery times are very misleading and I kept getting the run around about when it would be shipped. My order was eventually sent through Amazon.
One item came broken and customer service has been treating me like I'm an idiot, scammer, and a liar.”
