“They took my money on the 17th, they have delayed my delivery twice. It’s still not arrived. They blame difficulties with their courier. It’s nonsense. Terrible company won’t be using ug them again ever !”
“Do not purchase they don’t send your order then lie about refunds.
Cannot contact anyone now having to go through dispute with bank and report to Trading standards as I cannot get my money back for items not delivered”
“24th May I placed my order for 2 perfumes. I also received an apology email after a week claiming that they have dispatched my items. One item arrives 2 weeks after ordering, much too late as was a present so I sent it back. This one they claim was opened and are not giving me a refund.
The other item simply never arrived. They told me repeatedly that they had dispatched it but unlike the first item, this faceless company could never supply me with a tracking number. They told me that as it had been “lost in transit” they would give me a refund but because of my bank, this could take up to 10 working days… I have never had this issue with my bank. And still, I’ve not received a single penny back and it’s now the 19th June.
If I didn’t know any better I would suggest this company is a money laundering service.
Go onto Companies House and see for yourself… you can’t escalate your complaint because there is only 1 guy running the show!
I have reported to Trading Standards as this guy is clearly keeping hold of a lot of peoples money!
26th June and he still has not refunded me - FRAUD FRAUD FRAUD, BEWARE!”
“When my first order didn't arrive, I called your company, and they were incredibly reassuring. They investigated the issue and promptly placed a new order, which arrived right on time.”
“I've been longing for this perfume for years, but the high price tag of up to £80 per bottle always held me back. Imagine my disbelief when I stumbled upon it for just £31 a bottle with free delivery! I was over the moon when it arrived just a couple of days later. THANK YOU!”
“Going on holiday tomorrow, at first ordered from a different shop online, somehow they didnt have the product and therefore refunded me. I ordered the suncream from lookincredible and it came within 2 days! I’m impressed.”
“Initially ordered 3 of the same items, only received 2. However, contacted customer service and they sent it out on a next day delivery. Highly recommend, errors happen and this wont stop me from coming back. Thank you lookincredible.”
“I purchased the Armaf Club de Nuit women gif set and it came with a 105ml edp and 200ml body spray all for £37, I think its a bargain for an everyday scent!”
“Was looking for a highend lipstick and finally found the perfect shade for me! With a bonus of it being an unbeatable price, thank you lookincredible. Will deffo be back with my shopping needs x”
