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Lookfantastic Reviews

1.3 Rating 1,400 Reviews
C
Happiness Grade
Read Lookfantastic Reviews

Phone:

0844 249 5022

Location:

Meridian House,
Gadbrook Park,
Gadbrook Way,
Rudheath,
Northwich

C

Customer Service - Average

60.29%
Industry Average
I was and I for sure will be always happy with the products and the customer service.
posted 9 months ago - Joanna
I order many times with them and never had any problem.Delivery is fast and coustomer service good as well.I was buy GHD stright and use 1 year,then it was a problem and i send it back and they give me full amound back after 1 yeae using.
posted 2 years ago - Anonymous
Contacted many times the customer service and I had always a reply.
posted 2 years ago - Anonymous
Well I don’t know if I hit lucky but I got my order 3 days later, standard delivery. Very happy with service.
posted 3 years ago - Anonymous
Hi, delivery took two days longer. But everything was delivered. No issues what's so ever. Messeged them on Facebook about my order and they messeged me back. Good service
posted 3 years ago - Mantas Berzanskis
They have a good product selection, but I'm disappointed in the delivery service.
posted 3 years ago - Valeria
I believe Irish customers may not get the service now due to difficulties in Britain due to Brexit.
posted 3 years ago - Aingi
Very good service I bought product in London n got on time and my mom order from India although she didn't got package till 1 month but look fantastic refund all money after a month of wait... Make sure u read all term n conditions before buying if u buying outside UK.... m happy with customer service 😊
posted 3 years ago - Pooja Khatri
I’m very happy with this company. I ordered Olaplex no.3 from their site on the 13th of December andI received it yesterday, it was only a few days late. Considering the fact that it’s so close to Christmas I was very happy with this. very good customer service too. I love the product too and I will definitely be purchasing again!
posted 4 years ago - Amy
I’m surprised at seeing all these bad reviews. I’ve been ordering from look fantastic for years and never had a problem. My most recent order took a little longer to come but it’s well known how the postal service is struggling at the moment during covid and everybody ordering online. I shall continue to order from here
posted 4 years ago - Kate