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Loot Crate Reviews

2.1 Rating 877 Reviews
28 %
of reviewers recommend Loot Crate
Company Reviews Questions Metrics
2.1
Based on 877 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 2%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Loot Crate Reviews
Visit Website

Phone:

3473388157

Email:

elijah.hurwitz@lootcrate.com

Location:

3401 Pasadena Ave
Los Angeles
90039

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A
Verified Buyer
“I wasn't quite sure what to expect when I first set up my subscription and I was more than happy with my decision! In 6 months I've only seen one crate that wasn't quite stand up to the others, but even that one still had a couple of items that I thought were awesome and didn't sour the experience at all! I can't wait to see what comes in future crates and it's become a cool monthly ritual to open each one with my kids and share the experience with them.”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Loot Crate is the best subscription service out there. they give you what they pay for and do their best to meet everybody's expectations. When I see each month's theme I sometimes think that the theme they picked for a Crate won't work because of the franchise's the picked for the theme, But they surprise me with items I never thought would work with the theme. However they do put some items that I think they could have done better but those are over shadowed by the other items in the Crate. One thing I wish they would do is make bigger size shirts the 3class fits me but I'm afraid of the shrinking if I forget to pull them out of the washer so bigger sizes might be a good idea. I plan to stay with Loot Crate's core crate for the time being but when the Anime Crate and Gaming Crate have genres I love than I will get that crate for those months.”
Helpful Report
Posted 8 years ago
B
Verified Buyer
“Overall value of the items you get is more than the price you pay for the crate. I like that you can skip a month if you are not totally in love with the franchises that are featured. I've gotten a couple of items that I just felt were really cheap or cheaply made, and that's reflected in my rating. Also, crates will get delayed for one reason or another and many times I will not get a tracking email to know when its coming. However, I've gotten some really cool items as well and I like getting a t-shirt every month. Customer service is usually pretty good if you have questions or problems, but they do experience high volumes of requests at times so it can take a couple of days for them to respond. If you're on the fence, I'd say give it a try by paying for one month. If you like it, you can always upgrade to the 3 month or annual plan, and if you don't, you can cancel.”
Helpful Report
Posted 8 years ago
B
Verified Buyer
“I look forward to receiving loot crate each month and enjoy the surprises of each crate.”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“I love the items that arrive on my doorstep. I haven't loved every theme so far but Loot Crate makes it very easy to skip a month.”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Lootcrate is amazing. I am so glad to have the option to have a subscription box that fits what i love. As a woman, my options are all makeup related, but lootcrate gives me a shirt and massive amounts of cool things each month. Thank you so much!”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Subscribing to Loot Crate is like having a birthday every month. Nee cool stuff id never buy myself is delivered to my door...the firefly crate....subscribe....it should have never been cancelled.... loot wearables, every month my fiancé gets a cool shirt and some dope socks. Loot Crate is amazeballs I have recommended it to many awesome quality, interesting and new unique themed stuff. My fiancé loves his loot. Awesome idea...awesome stuff...thank you”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Very good product each month, quality and unique”
Helpful Report
Posted 8 years ago
B
Verified Buyer
“I've subscribed to multiple mystery boxes over the past few years, and Loot Crate is the only one I am still subscribed to. They are consistently high quality and full of awesome loot!”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“I started sunscribing to Loot Crate late 2015 and now also subscribe to Loot Gaming and loot Anime. The items in the crates are a good mix of pop culture, although a little too focused on US pop culture. The boxes are durable and can either be reversed or used for storage of the items. The only thing I would like them to change is to add 4XL (xxxxl) for t-shirt sizing on all crates. This is monor though as generally the t-shirts are well fitting and well made.”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Website is easy to use. I love the things that come in the boxes. It is always a surprise and well worth the money. They stand behind their products and will let you know if there is ever an issue with a product.”
Helpful Report
Posted 8 years ago
B
Verified Buyer
“They always have good, exclusive, licensed items including T-Shirts, figures, wearables, replicas, and many other geeky items! They have the best customer support I have ever seen, and they always interact with their fanbase!”
Helpful Report
Posted 8 years ago
B
Verified Buyer
“I have loved all of my loot so far but i would appreciate it if earbuds, towels, hats, blankets, and/or sunglasses were added in the mainstream crate and not in the mystery crates or any other exclusive crates. I know this may be asking for too much especially since i just order the regular crate but I personally believe that if this were to be added it would make these crates all the better.”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“I've gotten about 3 boxes, each of them were amazing. There was nothing I didn't like, the themes were great, and much more.”
Helpful Report
Posted 8 years ago
B
Verified Buyer
“1 of the best all round subscription boxes around, even though international post could be better. They seem to be doing more exclusive Q-figs than pops for now, which not all are happy about, but I am as they are exclusives, this year with a Deadpool, hulk, Futurama and I am waiting for my HarleyQuin Q-fig to be delivered, and are not run of the mill. T-shirts don't shrink in length like most of the others do, which is better for me. You might not always like everything in every crate, but items for raffles for schools, clubs etc, and gifts are always needed.”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“I love LootCrate!! The items you get every month are always so exciting and awesome! Best of all, if you have a problem, the staff are so helpful and patient! Well worth the money and surprises every month ????????????”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Lootcrate is fun...cool stuff, packaging that's more than just a box, a community of fans and curators bringing things together. My only complaint would be that while they used to differentiate themselves from the competition by having unique and exclusive items, the change to include a t-shirt in every order has taken away from what I enjoyed about it. I still look forward to my crate every month nonetheless.”
Helpful Report
Posted 8 years ago
B
Verified Buyer
“The loot is awesome, the Archer T-shirt, the Kill Bill socks, the Harley Quinn action figure. But then when I found the Hellboy coin bank, that topped it, until I found the instructions for the crate. Puddin, this was the best crate yet.”
Helpful Report
Posted 8 years ago
B
Verified Buyer
“I believe the items that loot crate brings out lately is getting lower and lower in standards. I noticed that the previous boxes showcased more better items (in my opinion). I also know a few friends who also subscribe to loot crate and have been mentioning that the items are getting more dull by the boxes. I'm not expecting you to believe me but check other reviews than mine. There might be more people agreeing to be than not. The number might not seem too great, but it doesn't take long before one becomes thousand.”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“While it is true that you will rarely like everything that it it included in the box, the stuff you do like makes it worth it and the stuff you don't want...hey, you already have Chirstmas/Birthday gifts for your pals. Great shirts, buttons have gotten much better, and usually one exclusive per month.”
Helpful Report
Posted 8 years ago
Loot Crate is rated 2.1 based on 877 reviews
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