Lords & Labradors Reviews

Name: Lords & Labradors
Address: Midville Grange Farm Midville Boston, Midville Grange Farm Midville Boston, Lincolnshire
Rating: 4.44

4.4 Rating 321 Reviews

86 %

of reviewers recommend Lords & Labradors

4.4

Based on 321 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Lords & Labradors Review Product: All for Paws Interactives Dog Hyper Fetch Milo loves it and wants to play all the time.

Visit Website

Phone:

01790720900

Email:

systems@lordsandlabradors.co.uk

Location:

Midville Grange Farm Midville Boston,
Midville Grange Farm Midville Boston
Lincolnshire
PE22 8HQ

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Lords & Labradors 5 star review on 11th October 2022

536

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely products, just what I needed and service was excellent!”

Helpful Report

Posted 3 years ago

“Amazing quality and my puppy absolutely loves her new bed and new toys. They keep her entertained for hours!”

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Posted 3 years ago

“Excellent quality products, arrived well packed (not over packed!) and arrived in good time. Will definitely recommend!”

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Posted 3 years ago

“Just unboxed the blanket and it’s gorgeous! So soft and just the right size for our 8 week whippet puppy. It will keep him nice and warm during winter and it’s a good size to move around the house and put on top of sofas. The fact that it’s washable on a gentle cycle is excellent. When he is bigger I’m sure he will need the large but for now, it’s perfect.”

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Posted 3 years ago

“Love this company!! I was looking for a cabinet to hide the cat litter tray and came this site seemed to be the only one I could find offering a washroom cabinet (not that I knew the name of what I was looking for). I ordered a few items from here and was surprised at how quickly I got my items on standard delivery. Ordered on Friday and everything arrived the next day! I will definitely use this site again… I love the emails as well as they’re encouraging for a new cat mum.”

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Posted 3 years ago

“The towelling coats are fantastic for my 2 dogs who love the sea and rivers! Arrived on time and good service.”

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Posted 3 years ago

“Absolutely love my new Sophie Allport tea towels, great price, fast delivery and the packaging was lovely! Will be ordering from you again xxx”

Lords & Labradors 5 star review on 26th August 2021

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Posted 3 years ago

“My dogs love their new coats!!🤩🥰🤩🥰”

Lords & Labradors 4 star review on 20th August 2021

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Posted 3 years ago

“Gorgeous crate set and helpful customer service assistant, delivered on time and without problem”

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Posted 3 years ago

“Order wasn’t quite right but they resolved it quickly.”

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Posted 3 years ago

Hi Ian, I am so sorry you're not completely satisfied with your order. Please give us a call on 01790 720900 we will collect your crate and replace this for an L&L crate as soon as possible. We appreciate that this has been a disappointing first experience for you, but we're keen to help to turn this around. If there is anything more we can do, please do get in touch via email or phone and our customer care team are more than happy to help!

Posted 3 years ago

“Excellent product! Great quality and fantastic customer service!”

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Posted 3 years ago

“I love Lords and Labradors so much so I think I've placed 3-4 orders for my 6 month old puppy already! They have all the essentials and most importantly excellent customer service!”

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Posted 3 years ago

“Quick delivery, gorgeous quality. The outlet is fab for almost perfect products!”

Lords & Labradors 5 star review on 23rd July 2021

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Posted 3 years ago

“Excellent service, very happy will definitely order from them again.”

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Posted 3 years ago

“Quality items, though a little pricey. Great information on website. Well packaged items and quick delivery times.”

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Posted 3 years ago

“Absolutely good quality and stylish, Can’t fault it at all. You get what you pay for! I’ve not been able to use it yet as my puppy arrives in 3 weeks but I’m sure she will feel happy and comfortable in her new crate!”

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Posted 3 years ago

“The quality is unbelievable it is just amazing i wish your company had been around when i got my Golden Retriever she is now 11 years. My New puppy arrives on the 16th of August oh my goodness is she going have a luxury bed . The quality is that good i have ordered the Golden her very own cushion so she is not left out thank you for such excellent service . Mrs Gail Bradford”

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Posted 3 years ago

“Over 1 month ago I ordered a dog coat that was delivered in the incorrect colour. When I got in touch with Sales to ask for a replacement they were initially helpful and promised they would send me the correct item. I had sent back the incorrect coat with the label that was provided to me, however, unfortunately I never received the correct dog coat. For the past 2 days I have not received any responses anymore on that matter and the company seems to ignore that I haven’t received the new coat. They claim there was proof of delivery, however, the proof they were showing only refers to the delivery of the incorrect coat that was sent back to the company. Really frustrated about the poor customer experience and that I have paid over 50 pounds for a coat that I still haven’t received.”

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Posted 3 years ago

“Our 5 month old German shepherd puppy loved her treats from lord and labradors. We will definitely be purchasing again. Delivery was very very quick.”

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Posted 3 years ago

“Great website. Plenty of good quality products with some savings on selected items. Items received were well packed and returns information was well presented with high quality booklet and envelope.”

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Posted 3 years ago

Lords & Labradors is rated 4.4 based on 321 reviews