Lords & Labradors Reviews

“ Paid for next day delivery (£147. ”

“ Ordered a dog jumper and it came damaged. Had a lot of hassle trying to return it. Since it’s dog clothes you aren’t sure of the size and returns cost so it’s not really worth it. You can buy direct from the brands cheaper with free delivery and returns a lot of the time. They say they are a small business but they have an app and seem to be quite big, I’d except it off an Etsy seller. ”

“ Upon submission of the order there was no feedback on delivery timings and to our surprise we were contacted some weeks later to inform the item we have ordered was out of stock. ”

“ I paid for next day delivery. ”

“ Slow delivery. Item is a fleece material but feels very thin and poor quality. Not at all what I was expecting from ordering from this site- very disappointed. ”

“ They claim there was proof of delivery, however, the proof they were showing only refers to the delivery of the incorrect coat that was sent back to the company. ”

“ Not the best crate in the world. Handle fall off so the lock is now useless on one of the crate doors. The locks are really difficult to open with the hook on the end of them. Sadly I didn’t have time to send the crate back due to me needing it ASAP. Delivery time was good and packing. Just not worth the money ”

“ Bought a slip lead paid for next day delivery received towel mitts, phoned was told someone would call back, used once never again, the fact customer service was shocking and lied was more insulting than sending the wrong item. ”

“ Poor customer service and no communication. Next day delivery never happened. No communication or updates. Ignores emails and direct messages. Avoid! ”

“ Really disappointed, order a particular item online, 5-7day delivery but with royal mail 48 delivery, didnt have a choice in delivery options, so just assumed we qould have to wait 5-7days regardless. ”