Lords & Labradors Reviews

“ A wonderful customer service experience - I had placed an order for a puppy starter pack, with 3-5 working days delivery. ”

“ I ordered one of the Knightsbridge Pet Beds in grey for my cat, Billy, on Friday afternoon and it was delivered on Saturday morning - excellent service by both Lords & Labradors and DPD. ”

“ Delightful, polite and helpful customer service team. ”

“ Once again Hayley in Customer Service went that extra mile with a quick response and assistance with order. Delivery is prompt and packaged well. Love the crates and crate bedding. Highly recommend. ”

“ Ordered the head in the clouds bed for my pup for Christmas plus other items.toys(awaiting delivery on these) . The bed is excellent quality and packaging is outstanding . You pay a little more than other outlets but the quality and service are well worth it ”

“ Thanks for letting me know perina11x cat's nuts in stock ordered and arrived this morning excellent service ”

“ I ordered the wrong thing initially and the customer service was amazing, my new order got here next day and the old one picked up - no charges for the new delivery or return and they couldn’t have been more helpful. ”

“ Very happy with the quality and design of items purchased! Customer service goes a long way and the help I received was simply amazing!! Worried that my crate might not arrive in time for our puppy’s arrival, the sales team very kindly checked their stock and dispatched items early! Arrived super quickly!! Thank you!!! Can’t wait for future orders with you! :) ”

“ Not only have I been happy with all my purchases from Lords & Labradors but when I was trying to order a crate to arrive in Spain for a specific date, the staff went above and beyond to help me - really outstanding customer service! ”

“ I contacted customer services and Joseph replied promptly. ”