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Lord's Online Shop Reviews

4.3 Rating 705 Reviews
82 %
of reviewers recommend Lord's Online Shop
Read Lord\'s Online Shop Reviews
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Phone:

0845 862 9840

Email:

sales@shop.lords.org

Location:

Unit 32, Wornal Park
Buckinghamshire
HP18 9PH

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Anonymous
Anonymous  // 01/01/2019
Bought as a present for 18 yr old great nephew over from Australia - whole family very keen cricket followers. He is absolutely delighted with the prospect of seeing the Long Room and of course the Ashes urn. Perfect gift. Service was first class and though told would take 10 days to arrive, it arrived within 4 days! May buy myself a ticket now! Great nephew and I dont talk cricket - he supports England, I support Australia!
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Very pleased with the plaque and prompt service.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Tickets easy to order on line and came by post quickly. Now looking forward to our visit.
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Very easy website to navigate through and very information. Would also lie to mention that the tickets arrived within days, very fast and very professional.
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Very pleased with the supply of Tour Tickets. Good web site easy to understand, and good idea with the flexibility of the use of the tickets.
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Very helpful staff, my phone query was answered and the order arrived when promised which was very helpful as we were leaving the country. Well done
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Can't praise your online services enough. Superb from start to finish!
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are so happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Quick to find what I wanted, easy to use, and prompt delivery. Thanks!
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
thanks, excellent service
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Excellent on line service and very prompt delivery of my items ordered. Many thanks :-)
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Very pleased with service. 10/10!
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
My pruchase was made easy by informed and helpful staff. It was quick, my transaction was confirmed by email and the tickets arrived ahead of my expectation.
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
I ordered the 'Lord's History of the Cricket Bat' frame for my husband's 40th birthday. I was most disappointed that one of the elements on the frame had fallen off. It hadn't been stuck on adequately. I'm relieved I checked the product before wrapping it up. I've emailed customer services but as yet they have not responded to my email.
Helpful Report
Posted 9 years ago
Thank you for taking the time to review your transaction. We are sorry to see that your item arrived faulty. We have checked the system and can see that we have rectified this with a new item sent out to you. Kind regards, Lord's Online Shop
Posted 9 years ago
Very helpful staff, when I phoned then. Gave me valuable advice. The tickets arrived very quickly
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
I purchased a family tour of Lords Cricket Ground as a surprise from my children for their fathers special birthday. The customer service which I received was friendly , prompt and informative. I am looking forward to our tour and a lovely lunch which I have read about on the website!
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
I booked a Lord's tour for myself and colleagues who were not members. We picked a date when we later learned the media centre would be under going a refit. We were told this and offered the chance to refix the date which we did. Everything was done very quickly and efficiently.
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
I ordered tickets for the tour at Lords and they came in super quick time. When I rang to book our tour date the gentleman on the other end of the phone was very pleasant and helpful. Thank you.
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
I tried to buy tickets for a tour on-line but even though I had completed all the details of my delivery address when I reached the last page, my delivery address was incomplete. By this time I had completed all the payment details and no idea whether my payment had been taken. I then had to call to check and pay over the phone. All in all, not a great service.
Helpful Report
Posted 9 years ago
Thank you for taking the time to review your transaction. We are sorry to see that you experienced problems placing your order online. If it's easier for you, please call us to place any future orders over the phone, or email us with a contact number and we are happy to call you to do this. Kind regards, Lord's Online Shop
Posted 9 years ago
Brought the ground tour tickets/voucher. Easy to order, arrived 2 days later.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Easy to use website with all the needed infos. Looking forward to visit the grounds .
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Lord's Online Shop is rated 4.3 based on 705 reviews