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Lord's Online Shop Reviews

4.3 Rating 705 Reviews
82 %
of reviewers recommend Lord's Online Shop
Read Lord\'s Online Shop Reviews
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Phone:

0845 862 9840

Email:

sales@shop.lords.org

Location:

Unit 32, Wornal Park
Buckinghamshire
HP18 9PH

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Anonymous
Anonymous  // 01/01/2019
The process of using the website, ordering and receiving the goods was very straightforward, I would highly recommend using the Lord's website and personally would use again.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
I have been looking out for bone china cricket mug for ages n finally found the perfect gift for my cricket loving mum for Christmas. Delivered in days, no fuss, easy to use website. thanks a lot Lords ??????
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Quality items, decent prices, nice folk!
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Site was easy to use. I was kept informed of my order status and it arrived promptly. Very happy with my experience. Thank you!
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
The web site may drive you nuts but if you can negotiate it, you will find a very helpful and attentive staff willing to go that extra step which is the difference between a sale and comfortable friendly sale. And all this for someone living in New Zealand.
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
This double cricket set arrived very quickly and it looked good. It went to two boys in Sri Lanka who loved it – and promptly donated it to their school!
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Very pleased with all of the items that I ordered. They were extremely well wrapped and packaged, and the quality of the goods are very good.
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
I wanted to order some goods for freinds in Australia, especially after the tests this year. I asked a question on the webchat but after weeks didnot even get a reply. I ordered 2 Sun Hats and 2 Books, but I have only received one althought the invoice inside said 2 so I had to phone up and after waiting for 4/5 minutes on the phone was told it was a mistake and a second would be sent . Today I have received an email to say the books are out of stock and a refund is on its way. Why when I ordered did it not flag up 'out of stock' . I now have a few days to get a replacement . Totally dissapointed and would not recommend this site. Im sure I will not get any responce to this feedback.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this. Apologies for the inconvenience. Kind Regards,
Posted 9 years ago
They are a present for my son who I know will love them. They are just what I thought they would be like which is very good. Thanks.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
I purchased the Tie for Harry as a surprise Christmas present. I am very pleased with it and I am sure Harry will be too. Your service was very good thank you. Valerie Spencer, - Harrys wife.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
I placed an order on 20 November. Nothing arrived. I emailed Customer Services on 7 December. Nothing. No reply. Not even a standard holding one. I telephoned 2 days later. The response "oh yeah, there's a bit of a back log of emails" and "one of your items is not in stock do we haven't sent anything" or I would say been bothered enough to let me know! Customer service - you need a new name - I will not be returning
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this. Apologies for the inconvenience. Kind Regards,
Posted 9 years ago
Excellent service and the recipient was very happy with his birthday present.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Easy website to use. Goods arrived quickly. Will definitely use you again
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Easy to order. Very quick delivery
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
The goods came on time. The query we had was dealt with efficiently, quickly and sympathetically
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Excellent help given and received already. I would like to know who to write to to ask if something could be sent to a loyal 90 year old fan who has been listening to cricket on the radio and in her youth went to all possible matches. She loves listening to to the cricket commentaries because of the fun especially with Phil Tuffnell . The highlight of her cricket life was when the Australian Keith Miller kissed her hand at Canterbury.At the moment she is enjoying Buttlers success as she always thought he would make.
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Posted 9 years ago
Very efficient service, thank you.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Excellent product delivered in a couple of days at the busiest time of year .Thank you Lords , hugely appreciate the great service. Gordon Markey.
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Gift is great and my friend really enjoyed it! All you need now is Pakistan styled cricket bat
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Great produt, very quick delivery
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Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Lord's Online Shop
Posted 9 years ago
Lord's Online Shop is rated 4.3 based on 705 reviews