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Lord's Online Shop Reviews

4.3 Rating 705 Reviews
82 %
of reviewers recommend Lord's Online Shop
Read Lord\'s Online Shop Reviews
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Phone:

0845 862 9840

Email:

sales@shop.lords.org

Location:

Unit 32, Wornal Park
Buckinghamshire
HP18 9PH

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Anonymous
Anonymous  // 01/01/2019
Ordered on 5th December. Still waiting ( 13th December) for delivery with no information from the tracking site. With a delivery charge of £7.50 this is not really acceptable.
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Posted 10 years ago
Ordered visitor tickets on line and they came very promptly.... Have still to make a booking so half the service has yet to be tested. Just one thing..... I bought the tickets as apresent.... The envelope clearly advertised the vendor..... And my husband read the front of the envelope..... My secret was exposed!! Never mind.... He is old enough not to believe in Santa.......
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Posted 10 years ago
Cricket ball received in quicktime.Love it !
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Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, Lord’s Online Shop
Posted 9 years ago
Item orders on Monday - it's Friday and I've not received it. Not happy
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Posted 10 years ago
Not able to review as I'm still waiting for the goods
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Posted 10 years ago
I ordered two items from the Lord's shop on 28 th November 2014. One item arrived two days later but I am still awaiting the second item. Have been advised that it is the fault of the courier but I seem to be caught in the middle. Hope it comes before Christmas. Very disappointed.
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Posted 10 years ago
excellant service easy to navigate to tour fully explained thank you
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Posted 10 years ago
A very fast and efficient service, could not ask for more
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Posted 10 years ago
item arrived really quickly but was really disappointed it was not boxed.This was a presentation item intended as a gift and it would have been much nicer to wrap and give boxed.
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Posted 10 years ago
I purchased the 200 year anniversary cricket ball as a Christmas stocking filler for my son, and despite it being shown online as out of stock, it arrived within a few days. I am delighted with my purchase and know that my son will be too. Thanks Lords, excellent product. Excellent service!!
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Posted 10 years ago
Whether I order on line or whenever I am at Lords which has been many times over the years I have always found the experience of buying at the Lords shop to be a most pleasant experience.
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Posted 10 years ago
Bought the tour as a gift and was surprised that the when the tickets arrived by the quality, always much nicer than an e ticket, I ould highly recommend .
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Posted 10 years ago
Wanted something different for a Christmas stocking filler and came across the Lords 200 anniversary cricket Ball. This fitted the bill perfectly and it was very reasonably priced . I know the recipient will be "bowled over" by it!
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Posted 10 years ago
The Lord's Bicentenary Souvenir Cricket Ball arrived quickly, however, some of the gold inscription is damaged. Also on the face of the ball there are lines and dents. Phoned immediately on Saturday 6 December @ 4.30pm and still await a response. This is a Christmas gift & a replacement is awaited Asap. Thanks
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Posted 10 years ago
Quick delivery, the goods were excellent quality, very pleased with my purchases
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Posted 10 years ago
I was delighted to receive my gift vouchers so swiftly, but could I make one suggestion? The envelope clearly showed the MCC address on the front, and, unfortunately, I was out and my husband ( intended recipient of gift) was in, so the surprise may have been spoilt! Any chance of plain envelopes for gift vouchers?
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Posted 10 years ago
The item was received within 3 working days. No problems.
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Posted 10 years ago
Prompt service.
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Posted 10 years ago
I am still awaiting delivery of my order - I ordered it nearly a week ago now! I had an email last Friday to say it was on its way, but I am still waiting for it to arrive. Not the service I would have expected from an organisation such as yourselves.
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Posted 10 years ago
Needed a bit of help using the site, but one phone call and it was quickly sorted out. Thank you. Very prompt delivery of goods
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Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, ­­­­­­Lord's Online Shop
Posted 10 years ago
Lord's Online Shop is rated 4.3 based on 705 reviews