Login
Start Free Trial Are you a business?? Click Here

Lord's Online Shop Reviews

4.3 Rating 705 Reviews
82 %
of reviewers recommend Lord's Online Shop
Read Lord\'s Online Shop Reviews
Visit Website

Phone:

0845 862 9840

Email:

sales@shop.lords.org

Location:

Unit 32, Wornal Park
Buckinghamshire
HP18 9PH

Write Your review

Anonymous
Anonymous  // 01/01/2019
Goods arrived promptly despite the Xmas rush however only one of the T shirts was in a protective bag which was disappointing as they are both gifts. Second package also arrived swiftly and is in good condition.
Helpful Report
Posted 10 years ago
The pen looks very good and I'm sure my cricket fan son will love it.
Helpful Report
Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, Lord’s Online Shop
Posted 9 years ago
Great item, prompt delivery.
Helpful Report
Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, Lord’s Online Shop
Posted 9 years ago
A swift and secure delivery. I am sure my brother is going to love this quality, hand-made product.
Helpful Report
Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, Lord’s Online Shop
Posted 9 years ago
I bought a signed copy of Roy Keane's Secod Half. I had an enquiry about the signature so emailed customer services and they replyed promptly the next day with a reassuring email which I appreciated. It did arrive within about one week which is good because it is a Chritmas gift. However, the corner of the book was slightly damaged. This may have happened before or during postage. I dont have time to exchange it because I fly home for Christmas very soon. Also, I do think £7.50 for post and packaging is expensive for posting a book within the UK.
Helpful Report
Posted 10 years ago
Easy to order online and as the item was in stock it was with me in 4 days. I ordered the Bi-Centenary cricket ball - think it would have been better if it had been boxed.
Helpful Report
Posted 10 years ago
Thank you for your prompt attention. Disappointed that post office tracking was unavailable but not your fault!
Helpful Report
Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, Lord’s Online Shop
Posted 9 years ago
The product is as described, good quality and arrived quickly and securely. Nice not to have to pay extra for postage!
Helpful Report
Posted 10 years ago
The items were easy to order. I was informed when they had been despatched and they were received very quickly. Very impressed.
Helpful Report
Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, Lord’s Online Shop
Posted 9 years ago
Easy to order, promptly acknowledged and delivered on time- can't fault it. Hope the recipients have a great visit!
Helpful Report
Posted 10 years ago
I was generally pleased with the service; the website is easy to use and I received my items promptly. The tea towel I ordered is good quality. The only slight downside is that I did not receive a confirmation email that my order had been received (although it was confirmed on the online shop), so I wasn't entirely certain that my order was received.
Helpful Report
Posted 10 years ago
Well packaged and I am very pleased with the size of the calander.
Helpful Report
Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Kind regards, Lord’s Online Shop
Posted 9 years ago
Excellent service, the out of stock item arrived, with the rest of order all before expected date
Helpful Report
Posted 10 years ago
I brought a tour and tea for two as a Xmas present it was easy to navigate,order and pay.
Helpful Report
Posted 10 years ago
Delivery hopeless I have been waiting almost a week and with delivery charge the highest I have ever paid I find this unacceptable.
Helpful Report
Posted 10 years ago
Just wondering why a Lord's Tour cannot be booked on line. You sell the tickets but no facility to book a slot?? I think this would be a simple improvement. Regards
Helpful Report
Posted 10 years ago
Have been waiting for over a week for a parcel. Not good enough.
Helpful Report
Posted 10 years ago
Ordered visitor tickets on line and they came very promptly.... Have still to make a booking so half the service has yet to be tested. Just one thing..... I bought the tickets as apresent.... The envelope clearly advertised the vendor..... And my husband read the front of the envelope..... My secret was exposed!! Never mind.... He is old enough not to believe in Santa.......
Helpful Report
Posted 10 years ago
I have not received my order
Helpful Report
Posted 10 years ago
Excellent service, arrived very promptly
Helpful Report
Posted 10 years ago
Lord's Online Shop is rated 4.3 based on 705 reviews