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Lord's Online Shop Reviews

4.3 Rating 705 Reviews
82 %
of reviewers recommend Lord's Online Shop
Read Lord\'s Online Shop Reviews
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Phone:

0845 862 9840

Email:

sales@shop.lords.org

Location:

Unit 32, Wornal Park
Buckinghamshire
HP18 9PH

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Anonymous
Anonymous  // 01/01/2019
Ordered over a month ago and still yet to recieve my products. Although it said in stock on the website.
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Posted 10 years ago
quite easy to order
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Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a good transaction.
Posted 10 years ago
Ordering the tickets was easy on-line and when I rang Lords to book the actual day of the tour the lady on the phone was very helpful and easy to deal with - I await the tour next month ........
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Posted 10 years ago
Thank you for your feedback Jeremy, we really appreciate you taking the time to review and happy to hear you had a pleasant transaction. Enjoy the tour!
Posted 10 years ago
Purchased a baby-grow for some friends who just had a baby. Lovely present. Arrived quickly. They were chuffed.
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Posted 10 years ago
Thank you for your feedback Elisabeth, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction.
Posted 10 years ago
Excellent coaching. Lovely atmosphere. Overall a very impressive operation. Thank you!
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Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction.
Posted 10 years ago
Hi there Left a message re what kit does my 8 year old need for his Future Stars Course at Easter i.e. does he really need a helmet and pads etc i.e. will he play with a hard ball etc Have not yet heard anything. Best wishes Virginia
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Posted 10 years ago
Very easy to use and tickets turned up promptly. However as they were a present , perhaps a small presentation pack ( similar to ones sent out with usual Test tickets ) would have been nice than just a leaflet.
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Posted 10 years ago
Hi Sue, thanks so much for taking the time to review the Lord's Online Shop, and we are very happy you are pleased with your product. I will pass your suggestions on to the tours team regarding the presentation pack. Thanks again.
Posted 10 years ago
Friendly and efficient staff
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Posted 10 years ago
Thank you for your feedback Kym, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction.
Posted 10 years ago
A 'Large Cricketer Bear' was purchased and was delivered speedily. The recipient was delighted and the bear is now guarding his Wisdens.
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Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Glad to hear the bear is being put to good use! Thanks again.
Posted 10 years ago
Ordered a cricket bag as a Christmas present which unfortunately was not in stock. Was informed by telephone and an alternative was sent at no extra cost. Excellent service.
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Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction.
Posted 10 years ago
Nothing arrived for a while and then I called to chase the pads and was told they were coming. Called again as still nothing appeared and hadn't been advised there was a delay.
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Posted 10 years ago
Hi Emma, thank you for taking the time to review the Lord's Online Shop. I apologise that you were not completely satisfied with you experience with us. Communication with customers is extremely important to us and we will take your comments on board. Thanks again.
Posted 10 years ago
Purchased 2 items - a tour and a book - both as Christmas presents. Both arrived in good time, the book very well packaged and I would thoroughly recommend purchasing on line from Lords.
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Posted 10 years ago
Thank you for your feedback Margaret, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction.
Posted 10 years ago
Easy to follow site. Excellent service.
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Posted 10 years ago
Thank you for your feedback Dorothy, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction.
Posted 10 years ago
We purchased 12 boxes of the new Lords 200th Anniversary cricket ball to take to Sri lanka on a School Cricket tour for each member of the team to give as a gift to a player of the opposing team at the end of each match. Each ball was sealed in a Lord's bag. The School played five matches whilst in Sri Lanka (winning two) but the sheer pleasure as these modest boys were given a present from 'The Home of Cricket' was an enjoyment in itself.Thank you for your assistance Lord's.
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Posted 10 years ago
Thank you for taking the time to write a review Jeremy, we really appreciate it here and hope you had an excellent time in Sri Lanka. Thanks again.
Posted 10 years ago
Always a pleasure to deal with lords. Top quality items reasonably priced. Fast delivery and items well packed. Th
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Posted 10 years ago
Thank you for your feedback Kathryn, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction.
Posted 10 years ago
Excellent service, fast delivery and good quality goods.
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Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction.
Posted 10 years ago
We took my sister and her husband for Afternoon Tea on 1st December to celebrate their birthdays. We had been before and wanted them to experience it - it was wonderful. The service is excellent. the food plentiful (including accommodating a vegetarian) and the tour was informative and fun. Highly recommend it - we have been evening and day time and would suggest day is better to see the ground but Carols in the evening was a great start to the season.
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Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction.
Posted 10 years ago
Very professional follow up after sales service
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Posted 10 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction.
Posted 10 years ago
Delivery company were poor. Had to give exact time wouldnt leave in safe place All other companies in past have Goods great however
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Posted 10 years ago
Thank you for taking the time to review the Lord's Online Shop. I apologise you were dissatisfied with the courier service, and we will work to improve this, however very glad you liked your items! Thanks again.
Posted 10 years ago
I really wanted shirts relating to the Ashes which you only seem to do when they are played over here. However in view of our performance it was perhaps as we'll not to flaunt our support!!
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Posted 10 years ago
Thank you for your feedback and taking the time to review the Lords Online Shop, we will pass this on to our buying team. We hope you were pleased with your products.
Posted 10 years ago
Lord's Online Shop is rated 4.3 based on 705 reviews