“Exceeded my expectations! The quality is great and looks like it will hold up really well over time. Shipping took a little long but only due to Covid which is out of their control. Customer service responded to my emails promptly and were very helpful! Can’t wait to order another book.”
“I have ordered 2 books so far, one for my sister and one for my girlfriend. I was looking for an original and customized gift and LoveBook seemed to be the perfect one. My customer experience has been outstanding, from designing the books to the delivery (only one week to get it delivered once the order is placed). I particularly appreciated the customization options for each pages, as it really allows you to modify every single detail in the pre-designed pages. I had a great time creating my own pages and writing my own story related to my beloved ones, in order to offer them the ultimate LoveBook :)”
“I am completely thrilled with my book and cannot wait for my mom to open it! In addition to the wonderful product, LoveBook's customer service was so great when my order got lost in the craziness of carrier switches. A new book was made and landed at my door before the estimated delivery date...the original has still not arrived”
“I cannot even begin to tell you how pleased I am with the book I ordered, but even more with the level of service and speed of communication. I had ordered my book, but quickly realised I had made an error which I needed correcting. The ease of getting in touch and a step by step guide on how to get things amended was fab, and above all despite the delay due to my own fault, my LoveBook still arrived in time due to the efforts made by your team for my special occasion, despite it being during the mad Xmas rush. Cannot thank the LoveBook team enough. Plus the printing quality and book quality is 100% and exceeded my expectations!!”
“Quality product that was processed and delivered in a very timely manner. Customer service was available with quick, helpful, and friendly responses when I needed help with my order.”
“The very concept of LoveBook is incredible! Everything went smoothly. First, these books are easy to design on the website. Secondly, the quality of paper and printing (I ordered hardcover) is beyond reproach. Delivery by Royal Mail was a bit slow due to the pandemic, but we were so happy when we received our book!”
“Love it, I had such a fun time creating it for my husband. I am excited for him to open his Christmas present. It’s so cool how you can customize your characters to look like yourself and also how you can click on pages and personalize them.”
“I am thrilled with my Lovebooks. I ordered one for each of my three daughters, and I cannot wait until they open them on Christmas morning. I showed them to my mom today, and she agrees that they're perfect! It was fun making them. The ordering process was super simple. Shipping was on point. And best of all, they are excellent quality. I bought the annual membership (it already paid for itself), so I'm looking forward to creating and gifting lots more Lovebooks.”
“The book that I created with LoveBook is honestly such a wonderful Christmas present for my partner. The website has such a user-friendly interface, the options were cute and creative and there were many to chose from, the quality of the book that I received is fantastic, and the payment and shipping process was great. I have no complaints, my partner is going to be so happy when he reads this book. I would highly suggest LoveBook if you know someone who likes sentimental gifts.”
