Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.89

4.9 Rating 4,704 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,704 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Lovefone 5 star review on 27th October 2024

Fletcher Jordan

Lovefone 5 star review on 16th September 2024

Raphael Luis

Lovefone 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick efficient service”

Helpful Report

Posted 7 years ago

“I went to have my battery changed, the battery was apparently faulty but they were very honest in this and offered a full non quibble refund. Top service.”

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Posted 7 years ago

“Smashed Google pixel screen fixed same day within half an hour. Amazing!”

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Posted 7 years ago

“Went to get my Nexus 5 repaired as it was doing a bootloop. The guys there knew about my issue and said I needed a power button replacement and it would cost around £39 and would take about an hour. An hour later and my nexus 5 was in fully working order. Highly recommended, very fast services.”

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Posted 7 years ago

“A very quick and efficient service. All of the glass had shattered and the actual screen was black and blue, I thought it was beyond repair but it was fixed within 30 minutes. Very good value for money also.”

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Posted 7 years ago

“I had two phones fixed in 40 minutes. One for cracked screen, one for cracked camera. Very reasonable price. Very pleasant service.”

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Posted 7 years ago

“Easy to book an appointment online and got my phone fixed that day. Friendly and helpful in store. Excellent value.”

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Posted 7 years ago

“Great service. Friendly staff.”

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Posted 7 years ago

“Amazing. This is the second time I've needed to use them for a smashed iphone screen. Used the courier service from my office on Fleet Street and 2 hrs later, having bent the laws of time and space, they had my phone back to me (I'm guessing they use teleportation but I'm not a very techie person). Very friendly lady on the phone and the payment process is really straightforward. They pick up your phone and when it's fixed you get emailed a link to click on for payment and once that's done they send/teleport the courier back out. You don't have to put in endless personal information or go through a registration process or sign your soul to the devil before paying for a change. Happily they had a sale on yesterday so got the whole thing done for £90. My insurance excess is £100 and you have to send the phone away for over a week. Apple also charge over £100 and keep the phone for a few days and then you have to use your own actual limbs to go and pick it up. This is a no brainer service. Can't wait to drop my phone again.”

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Posted 7 years ago

“Customer service brilliant. They went more than the extra mile, cant recommend them highly enough.”

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Posted 7 years ago

“Excellent quick friendly service.”

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Posted 7 years ago

“Great service. Replaced my battery in about 10 mins while I waited for a really good price.”

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Posted 7 years ago

“Excellent service, and very quick fix and return of my items.”

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Posted 7 years ago

“It's been a while since my family broke anything, until my daughter's iPhone 6 this week. I popped in to the shop to find several people I hadn't seen before. I needn't have been concerned because I got the same professional, eficient and friendly service I always get. Top class!”

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Posted 7 years ago

“Really quick turnaround and great customer service”

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Posted 7 years ago

“Great, efficient and quick service!”

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Posted 7 years ago

“Great and prompt service - would definitely use again”

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Posted 7 years ago

“Our business users demand a quick repair when their phone or tablet's screen is damaged - Lovefone provide this service for us, they arrange for a courier to collect the device from us then return it fully repaired within a few hours.”

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Posted 7 years ago

“Very speedy service”

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Posted 7 years ago

“swift, painless service with a top result, thank you. I will be returning the next time one of he children drops the I pad yet again!”

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Posted 7 years ago

Lovefone is rated 4.9 based on 4,704 reviews